The 5 stars is for employee Lourdes. I arrived at 8:20am. The post office opens at 8:30am. I was the 4th person in line. The post office promptly opened at 8:30am. I got to the window at 8:40am. Lourdes advised me that I needed to fill out the customs paperwork which I forgot. I stepped to the side and filled out the necessary paperwork and bypassed the line and handed paperwork to Lourdes as she instructed me to do. The line is now at 12 people. Lourdes is the only employee at the window and she still manages to be kind and professional by stating "thank you for waiting." read more

This is now the third time my mail carrier has left a package in a mailbox that does not open. The key that's repeatedly placed in my box for Mailbox E on San Marino Ct. does not work, which means my package ends up stuck for days. My package was inaccessible for an entire week until I could take time off to come to the post office, where I then had to wait over an hour in line just to drop the key off to hopefully retrieve it. This is extremely inconvenient and completely avoidable. Please stop placing packages in Mailbox E until the lock is repaired or the key is replaced. This issue has happened multiple times already, and needs to be addressed. read more

US Post Office - Post Offices Near Me - Corona, California

So rude here don't even bother coming here trying to send something out for a return. The older lady tells you you need to tape your bag when I'm trying to ask her a question and kept cutting me off doesn't even let you talk and kept complaining that I need a bunch of labels for the stuff I'm sending out when I kept telling her no it's just 2 all that arguing just because she doesn't wanna do her job.what a joke read more

1 person working and 45 people in line at 1 pm on a Monday. It took about 1.5 hrs to drop Off a package. read more

This is the second time I have had a package incorrectly delivered to a different mailbox, and since the tracking states it was delivered, USPS will do nothing for me or the individual sending the package. They have Gps coordinates so they can see where it was dropped but if it is in the general area they will say it was delivered correctly even though it is clustered mailboxes and parcel lockers - of course it's going to be in the general same area! I've never experienced such a lack of competence since moving in to the area that this location services. Don't even try and get a hold of anyone at this location because they do not answer the phone and if they do, they pick it up and immediately hang up. I'm at a loss now with two separate incidents and zero customer service. It's very disappointing. read more

Went in weighed paid for shipping and mailed it at post office. They mailed it back to my own address stating they need more money...like no way I paid at the post office. They verified weight price and shipping zipcode. Government ripping you off every way they can as per usual read more

Horribly run post office. Manager is inept and rude. Not managed well, horrible lines and customer service. See pic below how they have piles of packages stacked up in the isles ! read more

US Post Office - Post Offices Near Me - Corona, California

they don't print labels for you unfortunately and they're rude and sarcastic when helping you

Place is a scam... my package is lost and I had it insured and they won't pay me.... Either get my package back or pay me...

This location is so bad. The line was so long. Only two cashiers total. Lady pictured really did not want to be there. She was rude and very resentful. I get it! Who wants to work, but maybe don't do a customer service job if you just can't be nice. At the end of the day you are paid to do this CUSTOMER SERVICE job. read more

US Post Office - Cashier was not happy that we were all here for mail pick ups....this is a post office right? - Post Offices Near Me - Corona, California

Incompetent Staff. Understaffed (Only 1 at the counter). They sent my package back to sender the day after the first attempted delievery and when I did the process online to pick up. USPS should implement more rigorous hiring processes to prevent hiring these incompetent females. read more

Unbelievable, I go here to pick up my mail, they don't even bother to go look for it, and tell me that our mailboxes are fixed. I go back to my mailbox, absolutely no mail! I don't know what kind of games this dumb Post Office is playing, I can't stand them, the service is terrible inside, I don't understand how They even have this post office. They might as well close it and we go somewhere else. This is ridiculous! I shipped a box to Washington state, it went to Seattle, then went to Texas and Colorado after. I asked them why they would do that, they said they're not responsible for any errors, well then who is? Their incompetence definitely makes me want to use another carrier next time! read more

This is no reflection of the front office staff. This post office is chronically understaffed and usual wait times sometimes exceed 45 mins. December mornings at opening there are 10-20 people at the door and there is only 1 clerk until 11;30. The drop box is currently jammed and can't be used. 2;30 on a Saturday. read more

US Post Office - Giant line 2;30 on a Saturday with 2 clerks and a jammed drop off box. - Post Offices Near Me - Corona, California

I am deaf. Don't wear Hearing Aids and walk in at 4:33pm apparently they don't take pick up people and i waited in line for 40mins. How I supposed to know? There were no signs. My mailbox is broken and needs to know when it will be fix. The Asian Lady told me come back tomorrow since there was like 3 people left behind me. She could just help me get the mails. They don't respond to Deaf and Hard of Hearing very well. I am very disappointed Corona Post Office is far from my house. Wish I can just go to Post Office by Tyler Mall which is 6mins from my house. read more

I would give this place a 0 if I could .post office service is the worst, supervisor's Don't care about anything and are very rude.i have a property in Corona and the post office mail man, girl have damaged my roads. They drive like this is a race track here.i have kids and older people living here that have almost got ran over.there are sighns every where for 5mph and everyday I have to tell them to slow down. Supervisor don't even come on the property anymore just so they don't have to deal with me. Today she even was hiding outside the property while the new person she was supposed to be training came on the property.looks like not even small children outside playing are safe with these people please share. read more

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Slow. Mail doesn't get delivered as t times. Mail delivery box is full and overflowing. Should not happen

Finally ...after months of no mail i decided to watch and get proof that my mail carrier is stealing my packages and she puts them in the same mail box. how did i find out you ask? i finally caught her as shes leaving and had no packages in my mailbox. as i went to go get her all she does is throw attitude my way because i caught her doing the same thing last week and reported her to her supervisor. makes me not even want to order anything knowing the carriers take it and nothing gets done about it. A report will be made to the proper authorities because i am tired of having my hard earned money go towards someone elses christmas. i suggest the post master contact me so they can view the proof my carrier is stealing. Edit: 10/31/25 after speaking with the supervisor, Richard , he offered to bring back my package personally. He really has made this incident a lot smoother. The carrier still needs to be reprimanded at the highest level for theft being a post employee. edit: 11/1/25 same mail carrier. nothing was done with my complaint and now i will be taking it further since this is a federal employee and should be held to a higher standard. she now does not deliver my mail at all in retaliation for reporting her to her supervisor. shes actually super incompetent for this due to the fact i have the notification of what mail is supposed to be delivered today and she withheld it lol this is ILLEGAL. USPIS has a report as well on the carrier. shut down or not people like this should not have access to sensitive documents such as mail. get a job you can handle. read more

Quite possibly the worst post office I've ever had to deal with. Understaffed is an understatement. Unfortunately I have no choice but to come here to pick up my mail. read more

US Post Office - Always a long line. Service is not great. - Post Offices Near Me - Corona, California

I HATE THIS POST OFFICE!!!!!! Every employee is rude! They do not care that they lose packages, they steal out of packages. No help anytime you call there is no answer. I've had multiple issues and never heard from a manager. Most incompetent USPS. I hate we cannot choose our own home post offices. read more

This place is absolutely horrible. My third visit and there is only one station open on a Saturday before Christmas. The supervisor had no excuse to give regarding mismanagement. read more

US Post Office - Post Offices Near Me - Corona, California

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Can you leave a zero star? Staff is rude and the line is always out the door. I had an issue getting my PO BOX then I went in person had to deal with really rude staff telling me to fill out the paper work and come back and after that fiasco is all done I try and change my address to the POBox get told no you have to do it online then. Finally I get my first package to this box and it's not in the box I go wait in line for an HOUR AND I STILL HAVENT BEEN HELPED this is ridiculous and I wish I went elsewhere for a PO Box read more

2 agents with a long line and keeps building up but this location has no plans for adding more agents on a busy day and at times it will end up with 1 agent coz the other one has to go to the back office read more

US Post Office - Box drop off 10/23/2024 - Post Offices Near Me - Corona, California

This is the worst post office on earth. Everybody in there is completely incompetent no matter what time of day you go there the lady behind the counter always says the same thing. "Oh it's just me today" and she thinks that's OK that everyone has to wait an hour and a half whoever is the manager of this place should be fired But it's a government agency so they can't get fired so they don't care. read more

US Post Office - 1 1/2 wait every day. Incompetent management and staff - Post Offices Near Me - Corona, California

Awful customer service! Don't come here!!! Waited in line for over an hour with one man working behind the counter.

doesn't get any slower. molasses. workers make no attempt to move faster even with a line of 25 customers.

There's always only one person working at the counter the lines are ridiculous I used to self-service kiosk because the way it look like it was going to be at least an hour. I never used it before so I was trying to get some assistance. I tried to talk to somebody and they just ignore you. I'm concerned about my package it's still only has the information that the label was printed at the kiosk and it's been over 24 hours. Nobody answers their phones. I'm going to start using UPS. read more

Terrible service. Expect to wait the long lines. Usually only one person at the counter and takes forever to complete a shipping package. Government work at its finest. Tip. Use FedEx or UPS. I had to wait a long time just to pick up my mail and by the time I got near the front, they announced no more customers because they were closing. Government work at its finest... Privatize this organization immediately to weed out incompetence. read more

I've been coming here for years. They seem to be short staffed but besides that they always try to help everyone. Lately since in my neighborhood there have been a lot of break ins and vandalism on mailboxes, people have to come in to get their mail. So it has been more busy. Now today this crazy lady not only drove in the exit only where the drop off mailbox is at then she thought she could get her mail with out her license, She was yelling and just could not go home and get her license. Meanwhile there is now a long line. I just want to say please be considerate when going there. They are only doing there job. read more

This post office has zero Customer service they blame you for everything that their Mail carriers do not do and lost packages are their fault. They don't have anything to do with your last Mail. I would never go to this post office or have anything delivered here. It's a shitty environment. Shitty Customer Service shitty management and I'm ashamed of the US Postal Service for having a location like this actually servicing in our community. read more

Marie was great. Very friendly. Was quoted $7 to ship a hat to NC. UPS wanted $25 to ship it. I saved $18 by shipping it via USPS. Will never use UPS again. Price gouging. Thank you USPS for affordable rates. read more

US Post Office - Big money maker! - Post Offices Near Me - Corona, California

This is the worst post office in Corona! Over an hour wait in line and only one clerk helping. When I ask why there isn't additional help at the window, it's always the same, they're on vacation or called in sick. Staff is friendly but don't seem to have a care they have a long line to call someone else to assist. No parking since everyone is in line waiting to be helped, have to circle around until there's a spot. Drive-thru mailbox is always full, with mail spilling out. How about getting an extra mailbox outside so we don't have to park and go inside. If the mailbox is full, I always go inside. Our company checks have been stolen and caused major fraud. Management seriously needs to acknowledge they are not servicing as should be and hire more clerks or make sure they rotate the clerks with time off to always have more than one or two helping. read more

Lily (Lilian) clearly hates her job. I watched her be very rude to multiple people and ultimately to me as well. She seemed to be very agitated once more people started to join the line. She was very short and bitter to me and others. She was very slow as well. Took me 30 minutes from the time I walked in the door to do something anyone else could have done in 5 minutes. Horrible. read more

Almost always long waiting lines and one staff member in particular has a grumpy attitude.

Only #1 POSTAL WORKER, the line is almost out the door, I have been waiting for over ONE HOUR, this is unacceptable!!!! Hire more people!!!

Best office so far. Great service, easy to print labels and not busy. Never had a problem with the company, keep up!

Just came to do a quick change of address and was assisted by a gentleman name Noel. He was an older Asian who honestly was very rude. His customer service was very lack full. I observed the way he was with the customers prior to me and he seems like he hates his job. There was a gal working the register next to him who was able to assist me with what I needed. Whoever runs this branch really needs to reevaluate having Noel dealing with customers. I would not recommend coming to this location due to his attitude and ungratefulness read more

I frequent post offices often because I sell my old modeling clothes and designer stuff that I got from entertainment years ago. This post office is my second one to go to when I'm near it instead of the usual one I go too. The first time I came here, the Asian lady that was helping me out was super friendly. She even gave me extra mailing labels for my priority express shipping boxes. I can't help but give her a 5 star rating! Thank you, but I forgot to ask her for her name. She was seriously nice. I always need shipping labels for the boxes and I always seem to sell a lot of stuff. I keep running out. Thumbs up to her! She was God send!!!! The 2 star rating is because this Latina girl that was super rude to me. I guess I made a mistake using duct tape for the box. She yelled at me and said "YOU CAN'T USE THIS KIND OF TAPE FOR THESE BOXES!" And she even gave me an evil look. I'm like lady... it's not like it was every rule on how to ship stuff, okay? Like goodness, you need to double check your attitude! You could've been polite and just say don't use this type of tape cause it doesn't read on the scanner. So leave it at that but don't yell at me. I ain't at fault when I don't know all the shipping rule books. You should be glad I brought my business to you. I sure hope she changes her attitude problem. Double check yourself. Just cause you think you are bomb.com working in a post office, you think you can yell at me. I'm always nice and sincere to everyone I meet, I even said hi to her and how are you? She was like you can't use this tape! Like wow.... Learn some manners. Customer satisfaction is everything to me. read more

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This place lost my package LMFAO. I had to return something from Ebay, the seller provided me a label, i place it on the box...i then go to this USPS and HAND it to the clerk. I assume its in good hands, these are federal employees right, they know what they are doing. WRONG. its been 3 weeks and the package has no scan updates. They act like i never showed up to give them the package. Its on camera im sure, i was there and i even paid for a stamp on regular mail. Lucky for the seller, they have package issurance so they will get their money no problem. As for my refund when the package arrives - yeah i am out of luck. If you need stuff delivered, dont go here. If you want to lose out on refunds form returns, o don tcare about your package getting to its destination - this is the place :D read more

Counter clerks are generally meh with exception of a few good ones. This review is solely for drivers and their delivery system. I run an online business send out 5~10 packages daily. They are super quick to process and never once made a mistake with any of my 5000+ outbound packages. Can't say the same about residential mails or incoming deliveries, but at least outbound package handling has insane accuracy. read more

Bunch of lazy degenerates! Couldn't find another job anywhere if it was given to them! Takes them 5 minutes minimum per customer. We were told they would be out that day to fix the community mailbox locks. 3 weeks later still not fixed. Been broken for 6 weeks and it is only their lock! Surprised any mail gets to its destination with the motions at the helm. Other post offices can be slow, though this one tops the list for sure! They need to be looked into for collecting pay from taxpayers without rendering even decent service! read more