My washer broke down a few days after I got my new puppy. With a puppy to take care of and train I…read morehad no time to go to the laundromat. So I decided to try pick up /delivery wash and fold service. The first company I hired cancelled on my at the day of the pickup stating I was just too far even though they told me they could go to my location with an extra $15.00 charge. I did a last minute search for another company and found Lucy's. I spoke with Seranna on the phone and even though I was located outside their delivery range , she asked her boss for approval which was granted. My order was picked up promptly and returned clean and neatly packaged. I was very pleased with the efficient and professional service .

Lucy's laundry was awesome ! They picked up my laundry from my house each week. It was brought back…read moretwo days later washed and folded neatly. The pricing was very reasonable for the work that was done. It was brought promptly back by their very kind and accommodating drivers. Customer service overall was great! I always tell everyone about this great service. Lucys Laundry service really helped simplify my life.

This place is the best! Super clean, plenty of washers and dryers and affordable…read more My husband travels a lot so finding a nice clean establishment like this is refreshing.

Very clean and all the machines appear to be working. It is very convenient using the tap cards…read more You can keep one card and add to it as needed on your next visit.

I have used empire laundry countless times and have always had a good experience. I use them mostly…read morefor washing bed quilts and dog beds. Those items are too big for my washer. Last week I dropped off 4 blankets and a dog bed. Ruth washed and folded everything. The laundry came out perfect. Overall I think the cost is reasonable. I'm always happy with the service they provide

This was my first time using this service, and I am beyond pleased. The customer service is…read moreamazing! Anita took care of my laundry, and she went above and beyond; I truly appreciate her effort. As a busy mom of four, life keeps me constantly on the go. Our dryer recently broke, and to be honest, I'm in no rush to replace it because I'm so satisfied with this service. I will definitely be using it again! Thank you all so much. This genuinely means a lot to me. In my opinion, this is the kind of service that gives moms a much-needed break. I didn't realize how much I needed it until now. I truly believe everything happens for a reason. Maybe my dryer breaking was a blessing in disguise God knows how overwhelmed I've been. What I thought was just another stressor led me to discover this company. Your kind, attentive service lifted my spirits and helped me see that letting go of just one chore can give me more time with my kids and some breathing room in my day. Thank you again. I am truly grateful.

Mona is the best, I have been going there since 1990 and Mona is always friendly and has a smile on…read moreher face.

Very sweet. Had a prom dress cleaned here . Got it back just two days later…read more Polite and greeting with a smile They ALSO DO ALTERATIONS ! This woman was really kind and professional

I needed a quote for dry cleaning a king-size comforter. I called three local dry cleaners--two…read moreprovided reasonable estimates over the phone (around $40-$70). This one was the only place that insisted I bring it in to 'see the size and weight.' I drove over with the comforter in a plastic bag. While I waited at the door with the bag in my hand, the guy glanced at it and quoted $85 on the spot. It felt like a waste of my time, especially since the other quotes were significantly lower and given remotely. I ended up going elsewhere for less than half the cost. It would be helpful if he could've asked the right questions and quoted over the phone.

Stopped in to get a quote on sewing a couple of detached belt loops on a pair of Levi's 559 jeans…read more He said 15 dollars each loop. So that's 30 dollars for that pair. Then I showed him 3 other jeans that needed minor repairs and he quoted 25 dollars each so 50 dollars plus each. So I asked for a package deal and he wouldn't budge so I had no other choice but to turn it down. I'm not cheap, I just hate people that talk down to you like you don't matter while they try to rip you off. Especially when new ones are $35-45 a pair. I guess not everyone in Norco is nice and definitely do not give any kind of breaks to a Senior Citizen. I hope their cleaning services is at least satisfactory. I found someone else that does this work on the side and they are doing all for $100 cash. I'm glad there's still decent people out there. I wish there was a zero star option on here.

Anthony, You're…read moremistaken. I did not inspect the garment--I trusted you did a professional job, paid, and left. Had I looked closely, I would have asked for a refund right then. I took the suit to another tailor, and she was shocked at the quality. She said it looked like a dry cleaner's work, not a professional tailor's. You offered to redo it--but after seeing your work, I was not comfortable letting you touch it again. I asked for a refund, and you refused. I also requested my other suit back, which shows I had already lost confidence in your services. At the end of the day, I paid for professional tailoring and did not receive it. Now I have to pay someone else to fix it. Next time, if you're not capable of doing the job correctly, just say so. Don't take on work you know you can't properly complete.

Very friendly and professional. I had an alteration done- a large LA Dodger patch in the back of my…read moreDodger Jacket. I'm appreciative for the work done

My first visit here and I had the pleasure of meeting Yvonne. She is the Manager and she was so…read morefriendly and helpful! She helped me every step of the way! Thank you so much Yvonne!

I always enjoy coming here but they changed the prices and to make it worse 25 cents was 5 minutes…read moreand now they only give you 4 outrages

Great customer service! Very welcoming and professional. Alterations done on my son's slack pants…read more(came out perfectly) great prices and was completed on a timely manner as promised. Definitely recommend

Despite me showing them the requirements of how to sew a name patch onto an civil air patrol Air…read moreForce uniform, the cut the name patch too short and sewed it against regulations. I offered to text them the photo of the regulation she said they do this all the time. They ended up needing to redo it and using another one of my name patches. When I asked if they would replace the one messed up, she kept saying I can still use it. I asked why couldn't she use it to fix it then. Never going back here.

Just walked in and asked about laundry. Price on the window starts at $1.95, but inside she says…read more$1.75. Ookay. Asked about fluff and fold. She says they don't do that. But the sign above her head said they do. She says, "I don't know why that sign says we do that." Someone's being LAZY! Wow. How disgusting.

My story is similar to the "jacket" story above. Took my…read morefavorite leather jacket in for cleaning. Receive a call from a girl saying that I need to come down and sign a waiver since my jacket lining has holes in it and they cannot clean it without a waiver. WHAT...my jacket had no holes when I dropped it off. And if it had wouldn't you have had me sign a waiver then? Went down there, and not only had they made holes and ripped the inside lining but the outside was shriveled up. NOT HOW I HAD BROUGHT IT IN I asked to speak to the owner/manager Andrew. Left him multiple message and went down there several times. Was told he'd reimburse me. Never did and never heard from him. This went on for several months and nothing. Unbelievable way to not run a business.

Clean and there is a laundry worker that is very helpful inside laundry facility. Not to expensive…read moreand I really like that you can obtain a laundry card to wash/dry clothing. Not overly crowded in the mornings.

This place has very reliable service and the prices are reasonable for what you get also get a…read morediscount if you're a senior