I've used them for a few things, and have had good experiences there. It seems like UPS delivers to them at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option. read more

My fiancé had opened up this mail box for his Buisness, I just moved in with him, so he added me and my Buisness to the mail box, I should had know from day one when it was a hassle to just add me to it!! I was also told I could not receive mail under my shortened name since it's not my legal name, even though I have been receiving mail from USP and UPSB all my life ‍‍. I had placed an order for some office supplies, which they declined!! And returned to sender, I assumed It was because I was new and they didn't know my name yet, so I placed the order again ! Now in desperate need of supplies, I was so desperate I had to run to Staples to get a few things to hold me until my new shipment arrived, with my disbelief!! They returned that shipment AGAIN!! When I confronted them, their response was, basically the mail boxes are only for mail not large shipments , and they only receive shipments from certain truck companies ‍‍. They did not even have the courtesy to call us and notify us!! Now I'm needing to change my forwarding address again, paying the post office again because of their incompetence. They have caused me loss of time, money and agitation. Thank goodness our rental is up next month. We will not renew!! Bad service, poor attitude, hours suck. Oh and don't forget your key They won't give you your mail even if you have your ID. That's just pure laziness. I would never recommend this place! I give them 0 stars if I could!! Do yourself a favor and get a UPS BOX I regret not doing so in the first place. read more

Mail Outpost - Notaries Near Me - Corona, California

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Rude, Lazy, and completely unprofessional to say the least. I will never set foot in that store again. Those old obnoxious ladies are crazy! read more

Mail Outpost - Notaries Near Me - Corona, California

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Terrible customer service any markup their stamps almost $5 the two ladies that work there are just totally overbearing and unprofessional if you don't like it you can leave they don't believe in the customer is first read more

Literally the worst place to pick up mail from. They don't know anything about anything, literally. Michelle plays the victim card and can't seem to ace customer service if her life depended on it. Everyone as a whole there doesn't care about your concerns they leave it up to the customers to do their job for them. read more

This place is absolutely horrible. Had a package delivered here and they needed my id to prove it was mine I brought it. Then they needed a business license to prove it was mine so I brought it . Then she said she needs an original business license because mine looked fake. Are you kidding me? This is a package lady not the Declaration of Independence. There is no such thing as a original business license what I got sent in the mail I showed them my exact business license . They did still not want to give me my package after multiple trips there & showing multiple forms of proof. I hate to say this to but very racist people & it's sad because we're in 2022. I will never step foot here again and recommend to use any other mail place. The place smells like rancid dog and it's very messy. They had completely damaged my refrigerated product that now puts me outa of pocket. read more

I'm very happy with this place. We've had a PO Box here for 20 years and have always gotten great service. You can pay utility/phone bills, get DMV stickers, a notary signature and maybe see a sweet dog. You can also pick up packages here and feel good that they won't get stolen off your porch. Make sure you have your ID with you when you pick up a package because you can also feel comfortable that they won't just give your package away to just anyone. read more

If customer service is important to you, avoid this store and conduct your business elsewhere -- the two employees with whom I have done business are individually apathetic and offensive. This business has apparently been open for 30 years, despite the attitude that customers are a bother. Maybe there's a niche market for masochists that pay money to be treated poorly, or maybe these women just have a grudge against middle-aged white men. In October, 2020, well into the pandemonium that engulfed society, I went to Mail Outpost for the variety of services they offer, albeit grudgingly and with a frown. I don't wear a "face covering," and when no one even mentioned the need for one when I walked in, I thought I had found a place where I could do business. I spent thirty to forty-five minutes registering a motorcycle, getting a spare key made, and signing up for a year of mailbox services, for a total of more than $400. For a few weeks I collected my mail without incident. Whenever I found FedEX packages left outside the door I would take them inside and toss them through the gate so they didn't get stolen. (Don't have your deliveries made there on weekends, if you can help it, or they will apparently sit on the sidewalk until Monday.) One day, I found a slip in my mailbox telling me that there was a package waiting for me, but as I waited in line to pick it up, an employee (female, 60s, round face, salt-and-pepper perm) began yelling at me from behind her mask and counter-to-ceiling plastic panic shields, that she wouldn't serve me, despite the CDC "6' OR mask" rule. I asked that she just toss my package/s out the door to me, leave them on the table in the foyer, leave them on her counter and back up 6 feet... Nothing but HER way was going to be the way she would do it. In addition to all of the places where I have done business for the past, you know, "15 days," [or 18 months] that couldn't care less about "face coverings," large corporations came up with customer-oriented services to bring packages out to my truck or hold them for me to just dash in and grab, without harming anyone's sensitivities. Not so at Mail Outpost - by God, Allah, Buddha, or your preferred supreme being, you are either going to accept your so-called "customer service" on their terms or get none. After months of reenacting this scene, I finally wrote this in a letter, downloaded and completed an application for small claims court, and mailed both to the owner. Shortly before the deadline that I set to prevent the case from being filed I received a letter stating that my box would be closed immediately (giving me no notice or delay to arrange another mailing address). A small box with my captive items and a seriously discounted refund check -- $22 dollars was deducted for the postage of a small box sent about a mile -- (despite the same, yelling clerk's insistence on our first negative encounter that "all sales are final - no refunds will be issued") were mailed to me. Following the receipt of my captive items and the minimal refund, I returned to the store to return my mailbox keys. I waited in line without being yelled at, until my favorite clerk finished with her customer, noticed me and proceeded (resumed?) to yell at me about my mask. I approached her panic shield and slid my keys under it. Turning to leave, I nearly ran into one of many piles of ridiculous crap that clutters the entire store and heard the clerk and her customer giggling behind me: They have no way of knowing that I have recently lost vision in one eye, but laughing at customers, even former customers, for any reason is probably not the optimal way to encourage repeat business. For all of the same services grudgingly and misleadingly promised here, I recommend Postal Annex, just a few miles away on Green River Road: The staff is always pleasant, greeting customers the moment they cross the threshold, cheerfully helping with any service, and even checking the mailbox when a customer forgets his key, all without the clutter of stupid tchotchkes in narrow, barely navigable aisles. read more

This place is horrible, customer service is the worst. Needed to pick up a ups package. I had my tracking ID, and a ID and some lady name ( Collet) the works there, didnt accept my ID and didnt give me my package what so ever.. Even though I had my whole tracking #. This place is so ridiculous i wish I could zero star it. The ladies are rude, not helpful, and racist. read more

I always thought of this place as an all in one place. People can have PO boxes here, you can pay certain bills here, they have office supplies here, they can even make you keys here. Sometimes lines can be semi long but I'm never in a hurry here in Corona. read more

Mail Outpost - Notaries Near Me - Corona, California

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I was forced to go her because UPS dropped off an item that was too valuable to be left at the door. UPS made choice for me rather than offering to attempt a delivery the next day. Mail Outpost is located in a very busy strip mall. Parking can be challenging and getting from the street to a space the location is like driving through the wild west. There were a couple of near misses by customers who were in a hurry to get to one of the food places located in the plaza. Once inside this place is a disaster. The store is cluttered and dirty and full of stuff with no apparent organization. The customer service is horrible. They went a long way to make me feel like I wasn't welcomed that that patronage was not valued. It almost felt like they were hoping that I didn't have my ID or didn't the tracking information so they wouldn't have to go find my package. I was eventually able to leave with what I came for but It was a very uncomfortable experience. I would not willingly go here again. read more

This place is horrible!!! The customer service there is a joke. When you call and ask for help they are never willing to help! They are always too busy! I hate that ups takes my packages there. Not a fan if you can avoid this place read more

I had a good experience here my mail was dropped off here by ups because I wasn't home to sign delivery and when I stopped by it was quick and easy to get my package. The line was pretty long but was moving. Have your ID and tracking info ready! read more

If I could give them a zero I would. Had a mailbox here and closed it because the service is appalling. The Two associates are rude and surprisingly don't understand their own business. The establishment is cluttered disorganized and likely resembles their living room more than an actual business. With convenient post office and UPS locations I don't know what incentive anyone would have to do business here or rent a mailbox. If there's a savings and I'm not sure there is, it's not enough to justify the use of this business. I hope I don't have any reason to go back here ever again. read more

I've tried many other places to handle all my mail and shipping needs but I have never gotten the same service. Would definitely recommend any time read more

Great customer service here! I was greeted and taken care of. The lady gave me better shipping options that are cheaper. This will definitely be my choice of shipping items! It's right next to little Caesars pizza. read more

I have to update because of the other review from ups driver(if she really is the ups driver), I noticed the ups driver was there, she wasn't there everything what happened, so I'm wondering how did she know everything what really happened, also when I told the workers about I'm posting review on yelp, she was already gone, so how did she found out?? I'm sure they told her to post something to make them looks good, since I told them I'll post a review here, Many reviewers also saying they had been rude to them, seemed like this is not 1st time that they were rude to the customers, I'm 100% sure that the blonde lady who said she's the owner and refused to give me her name, was laughed EVERY time I told her I didn't received the payment notification(reason I told her 3times about I didn't received the notification is I was shocked how she responded for the 1st time, I thought she didn't understand what I said to her, that's why I thought she was laughing, but saying after 2 and 3rd times, I knew why she was laughing) then I become upset! but like the ups driver saying I's been REALLY loud, I assure you that the owner laughing was a lot louder when I was trying tell her the truth, and when this started, I don't think, the driver wasn't there, Also I could tell that the blonde lady may already in bad mode while I was on the line, because when I know there was no package or the orange note wasn't in my box, I thought shipper may shipped to different address, so I checked the tracking number and saw the zip code, when she come back from walking the dog and before passed by me, I asked her politely, if the zip code here is 92882? not been loud at all lol, when I asked, she didn't even look at my way and just passed me, I thought she was going to ignore my question, but she kind of mumbled yes it's, I said oh ok thank you, whole time she never looked my way at all, Why would anyone be loud for asking simple question about not receiving package in my mailbox? there are so many time I never got orange color notification notes in my mail box before, I never complained or been loud about it, but somehow this time I was loud??? - when I didn't received the orange note that let me know I have package to be picked up in my mail box before, I talked to them, sometime they were very snappy and tell me, unless I have the orange color note there is no package! but I was always polite to them and informed I didn't have the note but I know I had received my package in this location, they asked my name, and when they found out they do have my packages here, never got sorry or any friendly attitude from them, but I never gave them any attitude but smiled, said thank you, because of this, if I wasn't hurry to get the packages, even tough the tracking number shows my item was delivered to this location, I waited for few days to pickup, so they'll have a lot of time to put the orange note in my mail box, Like I said I had paid for 30days rent on 29th(I sill have 15 to 25days left, but I gladly gave the key back on the 29th) so I can cancel the mailbox because of how they treated me,(see screenshot picture from my bank!, I had paid on 10/29th) How this ups driver can post like she was there whole time this happened, she is posting very detailed and putting even lies, they may be good to you, but doesn't mean they are good to all customers, so please do not post lies here because you are in the bro club with the store owner, check another unhappy customers who were treated like I did! I'm not sure if UPS appreciate about they've been used their company name in this kind of matter since this is nothing to do with them, I'll contact UPS on BBB and send your post link and ask them about it, There is no reason to waste my time to lie on this site, however they have a great reason to lie and hide about negative reviews they received, I liked their work ethic, but customer service is REALLY bad, probably the worst service I had in a year, read more

Mail Outpost - PAID on 10/29TH SO I CAN CANCEL THE MAILBOX FROM RUDE WORKERS - Notaries Near Me - Corona, California

I love this place, I use them all the time. And the lady's are so helpful. Their super nice and the lines are never bad. Ten times better than the post office. read more

This review is for their notary service. I Came in during normal business hours & I was told that the person who does the notary left at 1pm. There is no sign that says their notary service is not available on certain times & days. This is frustrating because I had to take my 2 month old & 1 yr old with me. Will be going to a different place from now on. read more

I went here for Notary Services and it was very quick and easy. I didn't make an appointment or call ahead of time and I was in and out (only needed 1 signature) in less than 5 or 6 minutes. A little crowded in this shop, but it does appear to be an all in one kind of place. They have a lot of things for sale- it appears most people were coming in for shipping something or paying a bill. I didn't know there were shops where you can pay your bills at! Kind of interesting. All in all, I would definitely come back for the convenience and speed at which everything was processed. read more

This place is convenient because there are many shops in the shopping center including a hardware store, grocery store, auto parts and restaurants. I come here for the notary which has regular hours that I can depend on to get what I need done. I have never had to wait, the notary just comes up and we get right to business. I would definitely give it a shot if I were you. read more

This place is "by FAR" the cheapest when it comes to faxing services. The girls that work here are very nice and know their job very well and are very helpful with any questions you may have. Even though this location is small it is always busy. read more

I came here because I needed to ship a rather big item via USPS. The lady was really helpful...even tried to save me money by being creative w/ how she packed my box. I will definitely be back for all my shipping needs! THANK YOU read more

Ordered a package that I needed the next day and amazon offered next day service here for a premium. Amazon Logistics whom the clerks had never heard of despite being a mail outpost asked for confirmation of delivery. I called amazon logistics who confirmed with gps coordinates that the package was indeed delivered at the mail outpost however the associates or business owners (hard to tell the difference with their lackadaisical attitude and general dismissive attitude) wouldn't look a second time for the package. Amazon refunded my money however I wanted the items and although delivered here I left empty handed. I thought that perhaps with 25 years in business my scathing review of this business was unique however many others had the same experience I did. Trashy establishment with terrible service. Corona we deserve better. Take your business elsewhere to those businesses who genuinely strive to provide excellent service--like the UPS store on Foothill. Avoid this place and give them an incentive to actually change their poor behavior. read more

Went in during mid-day when it was beyond hot and needed to get a document notarized and faxed. I'm running around with my two year old son trying to find a location where they can notarize. The lady took a look at the paper for a quick second and told me she needed the entire printout to notarized it. I told her I had it on my phone if she wanted to see it and she told me she couldn't help me. I've gotten that specific paper notarized before and never asked for the other pages. It's a total of 8 pages and 2 pages are blank, 2 pages have fine print, 2 pages have information for the individual and the other 2 have the important document; so I found it pointless to waste my ink and paper on something I was going to throw away. Any who, I went down the street and had it notarized, they asked me about the documents, where it was going, etc and then they proceeded to notarized the document (something the lady didn't do). Seemed she didn't want to help me but I did notice her being very nice to the customer ahead of me so maybe I wasn't her cup of tea. I understand there's specific requirements to getting documents notarized that's why I understand and gave them 4 stars instead of 1. Just wanted to share my experience. read more

this is the second review i'm writing. i'm very upset with todays service! yes,it was out of convenience that i went ,but in the past its been quick in & out,but today was unreal! the lady was extremely rude to others before me, n thought maybe she's racist. (so sad) 1 lady was very helpful n sweet n apologetic i'm like don't apologize for the other lady, the lady was on the phone the whole time i was there! not once putting the phone down, once she was able to help me ,"can i help you " yes, i need to have a paper notarized, ugh she mumbles "she needs notary," into the phone,n says,"i'll be w/u in a minute" so i wait, i started timing her. she was talking abt a bill with whomever on the phone, come to find out she was talking with her child, i know this cuz she said (in front of me)daddy pays $_ & i pay $_. so unprofessional, there's a time &place for that conversation, its called "home" read more