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    AG Heating & Cooling

    4.6 (138 reviews)
    Closed • 7:00 am - 7:00 pm

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

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    chose AG Heating Cooling Duct Cleaning in 2025 because their quote was cheaper than other companies. I paid approximately $7,900 for the installation of a new Trane HVAC system. Unfortunately, this turned out to be a very expensive mistake. The Trane air conditioning system they installed had refrigerant leaks from the very beginning due to poor installation workmanship. The company promised a one-year warranty and service support, but they never came to inspect the system despite multiple requests. Because we have another HVAC unit serving the attic and the outdoor temperatures were not extremely high for much of the year, we did not realize there was a problem until the summer of 2026, when the weather became much hotter. At that point, we discovered that the newly installed system had essentially lost all of its refrigerant and was barely providing any cooling. After contacting AG again, they finally came out but charged additional fees for leak detection. Even after charging for diagnostics, they were unable to identify any leaks. Instead, they attempted to sell me an additional "leak sealant" service for approximately $395, which I declined. I then hired another HVAC company. They were able to quickly locate two refrigerant leaks, both at the original brazed joints installed by AG. These leaks were found directly at the installation connections and strongly suggest poor workmanship during the original installation. After I provided this information and evidence to AG, the company stopped responding entirely and ignored all further communications. As a result of the prolonged refrigerant loss, I am now concerned that the compressor may also have suffered damage from operating under low refrigerant conditions. I strongly recommend that homeowners carefully consider other HVAC contractors before hiring this company. A lower initial price is not worth poor workmanship, lack of warranty support, unnecessary additional charges, and being abandoned when serious installation problems are discovered. Extremely disappointed with the installation quality, customer service, and accountability. I have photos, videos, and leak test results confirming that the leaks originated from the original installation joints. Please think carefully before trusting this company with a major HVAC installation. ------------------------------------------------------------------------ This response does not address the actual facts. I requested an inspection only two months after installation because I was concerned the system was not operating properly. The company refused to come out. Less than one year after installation, the system had lost essentially all of its refrigerant. After AG charged me $220 for leak detection and failed to locate the leaks, another licensed HVAC company found two leaks at the original brazed joints installed by AG. These were installation-related leaks, not "third-party errors." No third party had worked on or altered those joints before the leaks were discovered. The company later offered to refund the $220 leak-detection fee if I deleted my review. I refused. Instead of accusing the customer of intimidation, the company should explain why a newly installed system lost its refrigerant, why it refused to inspect the system when first contacted, and why another company was able to quickly find two leaks at AG's original brazed connections.

    Old defective unit

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    4 years ago

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    Antonio G.

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    6 years ago

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    5 years ago

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    Antonio G.

    Thank you Michael for trusting in us to service your hvac unit.

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    6 years ago

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    6 years ago

    Great experience. Showed up with shoe covers. Was very transparent about the the inspection process. Will use them again!

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    Antonio G.

    kayvan, thank you for allowing us to service your hvac unit

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    4 years ago

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    6 years ago

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    Antonio G.

    Thank you so much Mehdi, enjoy your new thermostat.

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    5 years ago

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    Antonio G.

    Thank you Yenifer for trusting us with your hvac unit.

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    5 years ago

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    Antonio G.

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    6 years ago

    Owner and Pedro did a great job. Professional and honest service and price. Strongly recommend this service.

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    Antonio G.

    Thank you Daming for allowing us to service your furnace.

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    5 years ago

    Very straightforward and good to work with. Responds quickly. Quick, honest assessments and good work. Couldn't ask for more.

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    5 years ago

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    5 years ago

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    6 years ago

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    Antonio G.

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    5 years ago

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    6 years ago

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    4 years ago

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    Page 4 of 4

    Ask the Community - AG Heating & Cooling

    Do you work with specific HVAC brands or are you brand-neutral?

    We work with all brands

    You were recommended for installation of a Blueridge (Alpine) mini-split system to heat and cool an approx 10x15 ft addition which has very poor heat/ac with the way the contractor initially built out the addition. Is it a good product? Can you help?

    We don’t install that brand / are not familiar with its quality

    Hello I will like to have installed the new unit ? You serviced my old unit in January . I had been told that it should be installed in March or April. I will like to know if you think the Trane is a good brand and where I can buy it o you can buy it

    Good evening i do not recommend trane . In our field it has a saying “ a trane is hard to stop but also hard to start “… we can give you some quotes on brands that we trust . These brands are the brands that you will most likely see installed in… 

    Don’t See Your Question? Ask Away!

    Review Highlights - AG Heating & Cooling

    “The crew, Mike and Carlos got here right on time, did clean install, and were professional the whole time.”

    Mentioned in 29 reviews

    Read more highlights

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

    (391 reviews)

    Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

    They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

    AG Heating & Cooling - hvac - Updated October 2026

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