I won't hire any other plumber other than Lyons…read more Had a leak at my water main shutoff. Reached out Dan and explained the issue to him and requested for him to send one of his guys out asap. He verbally quoted me a ballpark estimate to fix the issue but also gave me step-by-step instructions to troubleshoot & resolve the issue in case it was something very minor. Turns out it was and I was able to clear up this issue with Dan's help over the phone. Side note: turns out I did hire Lyons in the past for an issues with our bathroom plumbing in which they did a phenomenal job, were very punctual & communicative, and were reasonably priced. I also learned about some mistakes I made in trying to DIY the issue. Seems like the whole Lyons team are not only pros at their trade but also great teachers who are genuinely there to help. Giving 5 stars for Dan's professionalism, ability to detect my sense of urgency (a little desperation too, probably), and willingness to help a customer even if didn't help his bottom line. Honestly not sure how Lyons stacks up compared to their competitors on price alone, but my bet is that they're second to none in quality work and professionalism. As this post has been titled, I won't hire anyone else other than Lyons and I suggest at least talking to these guys for your next plumbing project/repair.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

We had a reoccurring issue with hot water flow and needed to find somebody flexible and quick to…read morehelp identify and fix the issue. Shawn and Elite Service Plumber responded back to a quote in a quick manner and was able to set up an appointment in short notice. I appreciate Shawn's honesty and clearly discussed the issue and fixes- and he was able to diagnose the issue and fix within the same visit. Definitely recommend the company and will be working with them again!

We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.

Greetings DMV!!! They are very professional and show you everything they do. I will use them…read moreagain!!!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

José is simply the best. He not only answered the call the same day, arriving after a full day of…read morework because he understood we needed desperately needed service, but he unclogged a pipe 45' in after encountering an intractable clog at 35'. This requires all the equipment he had, which he went and got after hearing the problem over the phone (again, at the end of the day, so he went from his last job to his shop to be prepared). This level of professionalism is hard to find, and we were lucky to count on him. The best plumber in the DMV, period. Thanks, José!

I found Jose and QSP Plumbing through Yelp. All the other reviews were spot on!…read more He's very knowledgeable, friendly, and extremely trustworthy. His price was more than fair and he was one of the most professional plumbers I've worked with. He triple checked everything after finishing the job and even cleaned up the area before leaving. Definitely my go to plumbing company now. Highly recommended!

TJ came during the weekend (Sunday) in half an hour and fixed the disposal issue right away. I…read moredoubted him a bit because mine is a moen new model and he only has the regular tools, but he did research and solved it right away. very impressive. thank you so much TJ!

Hands down the BEST plumber in the DMV area! I cannot speak highly enough of Problem Solvers…read morePlumbing. TJ himself is wonderful- super knowledgeable, professional, and thorough with his work and communcating with us every step of the way. He is trustworthy, honest, and very reasonable with his service fees. You would think TJ is a team of 100 considering how responsive he is. Definitely our go-to plumber. I cannot recommend this company enough!!!!

Since HEIL Plumbing has been my "go to" residential plumbing service for a number of years, I…read morecalled them immediately when we had a slow toilet draining issue in the basemernt bathroom. I called HEIL Plumbing when they opened at 07:30 hrs. I got a return call from Allison within 1 hour. She was able to schedule Eric (the younger) to come out the same day between 09:00 hrs and 13:00 hrs. Eric arrived at approximately 09:20 hrs. Eric quickly diagnosed the issue. This time, while he was running diagnostic checks to identify the issue, fortunately, the toilet clog cleared itself. He ran the check a number of times , including running the sink cold water to try to overload the waste line with water, to make sure that the clogged toilet was no longer an issue. Once he was satisfied that all was good, he let me know that the charge for today would be the general diagniostic charge of $95.00. Again, I was extremely satisfied with the entire process, from making an appointment, to Eric's arrival time, his pleasant demeanor and his professional knowledge. I would highly recomment Eric (the younger) with HEIL Plumbing for anyone who has a residential plumbing issue that they need to have addressed by a pleasant, knowledgeable professional.

Told me to change the hot water system when it was a maintenance issue. Then baited and switched…read moreto an inferior brand when name brand was specifically asked. Of course in the process of the repair, I learned the heater wasn't broken, just have to flush it on a regular basis.

i will give 5 stars to boyland electic they are curtious they are efficient i really dont know what…read moreelse to say meena

If I could give zero stars I would. I have used GAC for electric and HVAC services in the past,…read moreand have been very satisfied. In fact, 3 years ago, they got a 5 star review from me. I have paid for a prime membership for years. Recently, I added plumbing to my membership. On 9/30/2026, a plumbing technician came out and did a free assessment and found a couple of "issues". On 10/7/2026 - two GAC plumbers (neither of which were a master plumber) did some work on my home: (1) a water service upgrade for about $2000 (2) installation of new toilet for about $700, and (3) repaired a leaky pipe for about $500. Total cost $3300. Almost immediately, we noticed a significant and loud humming sound coming from the water service upgraded pipes, and notified GAC of the issue on 10/9/2026. It took until 10/12/2026 for someone to come out and fix the issue. They said they fixed the issue - they did not. Two days later (10/14/2026) the humming returned, we immediately called to have someone come out AGAIN to resolve the issue. Initially, we were told they couldn't find anyone in the plumbing department to help and only after a number of insistent phones calls were we told that they will be here TOMORROW (10/17/2026). Given the fact that we spent $3300 on services, they should have made our issues a priority. ESPECIALLY, since we have been long time customers and have paid for a prime membership plan for years. Note: every time they schedule a visit, we literally have to upend our entire schedules to accommodate the visit. Very annoying. So suffice it to say, I will NEVER use the plumbing crew of GAC Services, and I am reconsidering sticking with the membership plan and whether I would use them again for any other services (i.e. HVAC or electric).

Dale Merchant has been responsive, thorough and more than fair in pricing. He saved me several…read morethousand dollars over a competitor who told me I needed a total system replacement. Beware of large company's who are out for profit without quality, need or economy. I without hesitation recommend Dale Merchant.

From the owner: Call Merchant's Air Conditioning & Heating in Boyds, MD to solve your air conditioning, heating and…read moreplumbing needs. We are committed to your satisfaction; we have been a small locally owned company since 1990, dedicated to our customers. Merchant's HVAC Company is a locally owned and operated company focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. We will work around your schedule to provide service as needed. With over 28 years of experience in the heating, air conditioning, and plumbing industry, we're sure you'll be happy working with us. We offer professional, HONEST sales, service and installation. Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. Free estimates on equipment replacement. Authorized Bradford White Water Heater Sales, Installation & Service. No Overtime, Weekend or Holiday Fees. 24×7 Emergency Service.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.