Cancel

    Search

    Carroll Mechanical

    4.5 (8 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Carroll Mechanical

    Carroll Mechanical Photos

    More like Carroll Mechanical

    Portfolio From The Business

    Sponsored

    Recommended Reviews - Carroll Mechanical

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Roy W.

    Roy W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Roy W.

    Roy W.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    They responded and came right now. The guy who came was very knowledgeable and resolved our issue very quickly. Highly recommended

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Carroll Mechanical

    HVAC Direct Heating & Cooling

    HVAC Direct Heating & Cooling

    4.7
    (117 reviews)

    One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

    My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

    CroppMetcalfe

    CroppMetcalfe

    1.0
    (2 reviews)

    called one week ago because our ac wasn't working. made an appointment a for the next…read morewednesday.never showed up, never called, and never answered the phone! used the same number that we used to make the appointment and actually spoke with some when we made the appointment. yesterday no one answered the phone, did not have a message on so we couldn't even leave a message! don't call 410-623-3674!

    CroppMetcalfe are fraudsters. I signed up for the annual mainternance contract with what I thought…read morewas Environment Systems of Columbia MD only to find out when my HVAC went out on the hottest day of the year I am now dealing with CroppMetcalfe. Who did send a technician out. For three hours he tested, rewired, then to tell us we needed a new HVAC system. It's only 10 years old. Promptly the following day another 'sales' person came out along with another technician who announced we needed new refrigerant at a cost of $900. Might as well buy new was their answer to the situation. After hours of assessment and telling us all the things that were wrong with our systems we were given an estimate of $20K to replace it. We asked to review and think about the estimate. All this while we were without AC. We called another HVAC company who came out after hours, looked at the spaghetti wiring the CM tech created then told us these was no real reason for any of the wiring, The refrigerant was fine. The following day this second HVAC company spent four hours undoing the crazy wiring, tested ALL the circuitry and found we only needed a new thermostat NOT a $20K replacement unit. Whatever you do DO NOT use these CM. They will lie, cheat you, and take advantage of the normal homeowner's ignorance of how HVAC systems work.

    Greenfox Cooling, Heating & Plumbing

    Greenfox Cooling, Heating & Plumbing

    3.9
    (34 reviews)

    Simply put - overall excellent timely service. We had a new unit installed replacing old one in…read moreJune 2026. Respectful, congenial and helpful team, including the management. Easy to work with, price was right. Shahid Aziz

    I scheduled an annual service with Greenfox. They came out on 5/6/2026 and performed the service…read morefor what I believe was $99. They said everything was good to go - no issues. Two weeks later, on 5/18, the air conditioning stopped working. They market themselves as 24-hour, so I called 5 times that evening. They have a system for screening their calls. I communicated several times that this was an urgent concern, as I have 5 pets who would be intolerant of the 100-degree heat forecast for the following day. Even after dark, my house was 85 degrees. After those calls, I received no calls back. The next morning, on 5/19, I scheduled a morning appointment with Greenfox and then chatted with them via their chat system. The person on the chat assured me that this was a concern. They reported that they marked my appointment as urgent and would register a complaint with the company on my behalf. They assured me that the tech would leave and arrive at my house by 8am. 8am came and went with no call or contact from Greenfox. I logged on to the chat again and spoke with another agent and recounted everything that had happened previously. They said they could do nothing but make appointments on the chat. I said that I did that morning and was told the appointment would be around 8. They said I would have to call the office. I told them that I already had 5 times, and I received no return call. The chat said there was nothing they could do. I then spent time I could have been working calling other companies to try to get service, as the house was getting close to 80 degrees at 9:30 AM. A tech from Greenfox eventually arrived at around 11:15. The company never called me back at all; they didn't let me know he was coming. I received an automated text that the tech was coming 15 minutes after he arrived. He found the issue, which should have been discovered two weeks earlier at the servicing appointment. The tech then left, saying, "I'll send you the invoice." No discussion. The tech then charged us $245 for a problem that should have been caught during the initial service we already paid for. Getting an annual service from this company is useless. It appears they didn't thoroughly review for potential issues, which has left my AC not working on the hottest days of the year so far. There was no consideration on the second bill for the poor work of the technician who came out to service. They don't answer phone calls. They don't call anyone back. They don't let you know a tech is coming. Their chat responses are, at minimum, disingenuous and, at worst, outright lies. And then they still charge you double, even though it was their error. There are far better and more reliable companies in the area, with whom I will be contracting going forward.

    Carroll Mechanical - hvac - Updated August 2026

    Loading...
    Loading...
    Loading...