Affordable Floors is a remarkable flooring installation business that specializes in high quality, low cost installations for virtually any residential or commercial property. Steve Sullins (owner) has put together an amazing team of professionals that will handle your renovation project from start to finish in the utmost professional and cost effective manner. More over, they will make recommendations to you if you are undecided or unfamiliar with your design choices. I will detail my full experience below, but suffice it to say, Affordable Floors should be your first choice when it comes to your flooring installation needs. It is rare that you will encounter a business of this caliber.
Full Experience:
If you are thinking of installing new floors, be it carpet, hardwood, or tile, give Steve a call to get an estimate. You may be directed to voice mail if he and his crew are busy in the field, but he's generally very responsive. Steve will set up an appointment with you and send someone to your home or business to take measurements. Even if you are hesitant and just looking for estimates over the phone, make this appointment because accurate measurements by a professional are the only realistic way to get an accurate quote. This, I must mention, is a huge benefit to using Affordable Floors because the estimate is absolutely free while most flooring companies will charge you for an in home estimate.
When the Affordable Floor representative arrives (he was quite punctual in my case), he will pull out a nifty laser device and literally draw out your entire floor plan--rooms, stairs, closets, and all. This will give you a precise measurement of how much materials and labor will be required.
Next, the representative will bring out some floor samples for you to choose from, usually bringing out multiple pieces of the same design so you can test them in different rooms if you have varying corner sizes or crevices. The Affordable Floor van will be stocked with different samples covering the whole spectrum of flooring options, but true to their name, the "Affordable" Floors representative will likely bring out 3 or 4 recommended samples for you to consider as he will have assessed your property while taking his measurements and present those options he feels are the best combination of quality and price for you. Of course, you can always reject these, but the flooring suggestions take a lot of guess work out of what can be an intimidatingly large selection (having too many choices can make your decision difficult). In case you were wondering, these aren't junk materials Steve is trying to unload. These samples were picked out by a professional interior decorator. So Steve saves money by picking out only good quality, attractive materials and keeps them in stock so he can save you time and money.
At this point, I would like to mention that the pricing at Affordable Floors can't be beat. Don't take my word for it though--call some other places and see for yourself. The reason Affordable Floors performs so much of the pre-sale work at your place is because they don't have a large showroom. They operate out of a small warehouse in Fullerton, which is how they keep costs down and underbid the competition. Frankly, it's a business model I'm thankful for since renovation projects can get costly real fast and no one wants to pay more than they have to, even if it is for something as personal as your home.
After you picked out something you like, the representative will draw up a quote. The project requires a 10% non-refundable deposit, which can be put on a credit card, but the final balance will need to be paid by cash or check. You can pay the balance with a credit card, but Steve will need to assess you the credit card vendor fee (once again, he's trying to save you every dollar). I don't like to rush any purchase that has a comma in the price tag so if you aren't ready to make a deposit yet, the representative can have Steve call you a few days later for your payment information. Though I recommend against waiting too long because their calendar fills up and if you don't commit they will have to move on to other projects.
Afterwards, the installation was a breeze. The workers called ahead and showed up on time. They were incredibly friendly and did impeccable work. I also liked that these guys seemed to respect my home and took care not to disturb or damage my living space or possessions. You will complete a satisfaction survey when they are done so their work and behavior are held to account. All in all, I had nothing, but positive things to say.
If I have one gripe, it's that I wish that Affordable Floors had a decent website, but then again, that might just mean more unnecessary overhead costs. Hopefully, Steve will consider it in the future. read more