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    Affordable Floors

    4.3 (99 reviews)
    Open • 8:00 am - 6:00 pm

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    Reviews With Photos

    T-Bar NOT aligned with door frame.
    Pia O.

    If I could I would give these guys NO STAR period. My experience with this company started off ok however they were really poor at communicating. They did not return phone calls nor did they send confirmation of deposit or starting date UNTIL I complained. They actually gave me a reference who I called in Seal Beach. They lady was very sweet and said they did an ok job. Then she said "well maybe I'm too picky but the baseboards where all messed up". I should have stopped right there and backed out but I thought "I can control this outcome if I stay involved" and give them a chance. On day of install they called me at 10am and informed me the had received the wrong flooring. MY question is why would you not inspect what was received when delivered and WHY wouldn't you cross your tee's and dot your i's and plan the job. I had a deadline and informed them I needed confirmation in advance and if not COMPLETED there would be a 10% penalty for each day. This was confirmed in an email. WE HAD TO RESCHEDULE. Day one was demolition which was cut slightly short because the noise to neighbor. Day two, day of installation they were 2 hours late and showed up with a couple of extra guys just in order to finish on time. I left for a few hours for my volunteer work and came back to what was looking like a possible finished job by end of day. I helped cleaning up dust and glue and by 5pm he handed me the SATISFACTION SURVEY. MAJOR MISTAKE - I PLEAD WITH ANYBODY NOT TO FILL THIS OUT PERIOD!!!!! Being tired covered in dust you tend to do an overall quick look and I guarantee you, you will miss their complete BUTCHED up WORK. I hope you as a consumer will JUDGE THEIR WORK BY THESE PICS and make a sound intelligent decision. Also, they did not leave left-over tiles or grouting behind (the bag should have been more than half full). I found out TWO things: When grouting the bathroom they did a poor job and missed around the toilet outlet. When installing the toilet I had no grouting to fill in what they missed which meant my plumber and I had to grout again by buying more grout. They broke my bathtub facet which explains when the tiler was cleaning up bathtub of dust he was reaching to the bathroom sink to get water. IF you have any questions and would like to see their work in person please do not hesitate to reach out. I do not know if I have the strength to take this to SCC or if it's even worth the money. I rather EDUCATE any POTENTIAL customer of this company to pay a little extra and not have the POOR experience which I guarantee is best to avoid.

    Open staircase the crew wanted to close up.

    I had used these folk a few years ago when Steve was involved. I don't think he's part of the picture now. My daughter used them too so I had great confidence and did not seek other bidders. The problems began with trying to communicate after we got the quote. For over a week calls were not answered, answering machines were full, and the cell phone for Ben went unanswered. Finally I found business card from the previous work and called it. Someone said they'd relay my interest in following up to the office. They were very cooperative in scheduling their visits around my work and travel schedule. The crew arrived as expected but was confused about the work to be done, asking me if it was a floating or glued floor. Shouldn't they know? Also the open stairway was confusing to them and their solution was not as discussed earlier. Once we got the job understood (three flights of stairs, and a hallway) work proceeded well. They worked hard and long each day but two days turned into three. No problem, take the time, do it right. Finally done and cleaned up. I went to work doing some trim painting. That's when I found the poor workmanship. Unfilled holes where they'd used wire nails in the flooring, gaps in the silicon grout, bits of adhesive on the walls and flooring. Here's the difference. I had a work light so I could see what I was doing. They were working with the limited hallway lighting, and twice I had to turn the lights for them when it got dark. They could not see what they were doing but just kept working. The transition to the carpeting was just cut off and the carpet nailed to the subfloor. Since they did not include t-moldings the crew just cut and nailed the carpet. Never asked, never questioned why no t-moldings. So I called for them to do some rework. They came and filled the hole I pointed out and SOME of the nail holes. But still they had no work light and I'm not loaning mine. (My tools disappear when I loan them to contractors.) I would have thought they'd inspect the whole job for rework. I am resigned to buying some matching silicone and finishing the job myself, and cleaning up more adhesive. A day after they left I found a soda can and an empty water bottle in my yard, and bits of flooring where they did their cutting. Today I was working in the yard when something stuck to the bottom of my shoe. I expected some gum or likewise. I had stepped on a 1" sq piece of the carpet tack strip from the old carpeting with the nail pointing straight up into my shoe. LuckilyI was not in sandals or my grandkids were playing around. In the end, the work looks good. It was just a struggle to get to this point. There must be someone competent to do the job right the first time and bring enough work lights to see what they are doing.

    a patio with white and black tiles
    Patty D.

    Great customer service with good communication! We interviewed a few companies for our patio flooring project - they are fairly priced and had the tile we wanted in their warehouse so our project was completed in a timely fashion. The start day of our project happened to fall on the one day out of the year it pours in Southern California (of course) so we had to push back the start date a few days. It was only a 1.5 day project and they were so nice they even came out to finish on a Sunday! So greatly appreciate it. They did an excellent job - very professional, very clean. Grout lines were perfect and they didn't get any on the surrounding walls. They even neatly wound up our hose after the project (it's the little things). Would definitely recommend!

    M K.

    They were no help at all and the owner Starla R. said, "sorry but it's below our minimum beat of luck". I asked if she could recommend another company that might be able to help. Starla said, "sorry but I do not...I would try local flooring providers". I thought that's what Affordable Floors was when I searched Tile Installation on Yelp! While I understand minimums, however a good business person would have a alternative suggestion/recommendation of another contractor that could do the job. That guy might have a job too big for him and throw some business back to Affordable. This is just my opinion, take it for what it's worth. It looks like when Affordable does take a job they get decent to good reviews.

    Lisa H.

    Called a few weeks ago because there was a space between two pieces. Guy said it was normal and would go back. I was put on hold and he never got back to me. Space is still there and no call back. Very disappointed.

    Damage caused by Affordable Floors.

    Bad experience. Part of my hardwood floor was damaged due to an A/C leak and I was looking for a company that could replace just the damaged section. Their Account Exec inspected my hardwood floor damage and, by using a measuring gadget and a printer in his vehicle, was able to show me floor plans and provide me with a quote. He stated that Affordable Floors could match my existing hardwood flooring and said he'd never received a complaint. He was charming, I believed him, and I signed the contract. Little did I know then the disaster I was headed toward. They used an electric saw in my house which set off the smoke alarm. They told me that the new floor boards had to acclimate to the temperature of my house...for 24 hours. Note: when it turned out not enough flooring had been ordered, the new supply wasn't required to be acclimated. One day, Steve (the owner of this company) scheduled workers to arrive at my house at 2 p.m. the following day. I decided to work in the morning and leave my office at noon so I'd be at home in the afternoon. At 8:25 a.m. the following day, 5 minutes before I arrived at my office, Steve called me to say his workers were 10 minutes from arriving at my house. Really??? Don't most people have to request time off and make sure their work is covered? Steve called me twice to ask what color stain I'd decided on for my flooring. The first time, I told him "no stain." The second time, I asked if he had access to my contract because it clearly stated that my floorboards were not to be stained. Just before the workers were about to leave my home on the last day, I got to inspect their work. Finding scratches on the baseboards wasn't a surprise, but I did not expect paint to be scratched off door frames 2 feet from the floor or the startling amount of plaster damage to my hallway walls. Steve refused to fix it. Instead, to hide part of the damage, he offered me wider baseboards as a "free upgrade." I don't consider them to be free and, when they don't match the rest of the baseboards in my house, they sure aren't an upgrade. It was another day or two before I realized the new floor boards do not match my original floor boards. The new floor boards will need to be removed and replaced some day in the future before I sell my house. I worked long and hard to be able to purchase my house and I cherish it. Affordable Floors did not respect me or my home. Steve was incredibly rude to me on the phone (I actually hung up on him...on two different occasions!) and gave me a hard time when I tried to ask questions. I feel very angry and disappointed.

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    Still haven't had an unhappy client. Steve is always available and goes out of his way to make things happen on short notice for my clients.

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    Page 1 of 3

    Ask the Community - Affordable Floors

    Are they still in business? Won't return phone calls. Anyone know anything?

    This business was sold a year ago and went through a year of terrible management before it went back into the hands of the original family of Steve Sullins. It is now operated and owned by his niece and nephew, Starla and Ben Rajavuori. They are… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Affordable Floors

    “That being said, we had Steve update the floors of our entire house in Huntington Beach.”

    Mentioned in 57 reviews

    Read more highlights

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    EZ Tile & Stone - Bathroom Extension with Shower

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    It's challenging to find a trustworthy and reliable contractor. Well my review is to help you feel…read moreconfident in choosing EZ Tile for your next tile project! James showed up right on time to the minute on a pretty hot day to fix some broken tiles in our front porch area. He thoroughly removed the ultimate and other broken tiles and replaced it with new ones. He completed the job in a reasonable amount of time and the finished product was amazing. No cutting corners and he even explained why he thinks the tiles cracked/came loose. We are so grateful to have found him. He told us that he actually specializes in bathrooms and showers, which is going to be our next project so we will definitely be reaching out to him when we are ready to tackle that. He is insured as well and works with a partner who does the tub install so him and his partner can do everything from start to finish when it comes to bathroom remodeling. I highly recommend EZ Tile & Stone!!!!

    So thankful we found Jamen and EZ Tile & Stone! We had a smaller tile job, so wasn't sure who would…read morebe willing to take something like that on, but Jamen came through!! We recently removed a built-in and remodeled our fireplace, so the tiles around that area needed repairing/replacing. Jamen's quote was super reasonable, and once we confirmed the bid, he found us a start date right away. Jamen confirmed that one of his crew would be coming to do the job. His guy - Paolo - came punctually on the agreed upon time, explained the process, and did an awesome job repairing our tile!! Not only did he work quickly and efficiently, but he worked meticulously and made sure not to damage any existing tile. The first day took from about 9-1:30 pm to demo, cut, and set new tile. The second day he came back to do the grout (took less than an hour). Paolo explained that they wanted to make sure the tile was set/dry before grouting so that the grout color didn't blend into wet tileset color (which was white). I appreciate thoughtful, meticulous, detailed work even if it takes a bit longer. Thank you Jamen and Paolo!!! Already started referring them to friends!

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    I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.

    Sometimes I just want to stay home on the weekend and do nothing. Even an extrovert needs a break…read more My husband said no! lol When he starts a project, there's no stopping him. "Well, if we're going to replace the toilet in here, we might as well rip this cheap flooring out that came with the condo and put in new tile..." This lead to a new mirror, sink, fixtures, a new countertop, a new tub, etc So he again puts me to work on a weekend and said use your Yelp elite skills and find us a place to go. I said well, we live by the mile of tile... but I do my research anyways. TBH - the first time we walked in, I didn't get the warm and fuzzies. I mean I don't want to be stalked while shopping but, I do want to be acknowledged esp since we had questions. Anyways, we ended getting help from Ana and it's been great since. My husband is in charge of this project so he mostly deals with the contractor, our vendors, etc There's plenty of variety to choose from and besides Ana, we had been helped by others when she's not there. Everyone is helpful and gives you options based on what you tell them you're looking for. I'm sure we will be back for more projects in the future!

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    I had an excellent experience with So Cal Roofing. They completed a full roof replacement on my…read moresingle-family home, starting early Wednesday morning and finishing by Friday afternoon. The entire project was completed quickly, efficiently, and professionally, without sacrificing quality. Their communication was outstanding from beginning to end. Everyone--from the office staff and project managers to the crew working on the roof--was attentive, responsive, and accommodating to our needs. They kept us informed throughout the process and made sure everything went smoothly. The completed roof passed inspection with the City of Monterey Park, and I am extremely pleased with both the workmanship and the overall experience. So Cal Roofing is an excellent company, and I would highly recommend them to anyone needing roofing work.

    We had our roof completely replaced and gutters installed. Overall everything to do with these…read moreguys was great. The pricing was very competitive, and the speed in which they communicate is so nice. Installation was quick and painless. But really what stands out is all the little things they did. Before they started, they took a lot of care to cover things around the house and the garage. Our project manager Mike was so communicative during the process. After they were finished they cleaned up as if they were never here. And there are a bunch of little details like matching the paint on both sides of fascia that was replaced, or matching color around our chimney to the new roof color really set things apart for me. I would highly recommend working with SoCal Roofing.

    Strictly Stones - strictlystones.com

    Strictly Stones

    (91 reviews)

    Ok so we are renovating our home. Have spent endless hours perusing various home reno sites online…read morefor inspiration. We found tile that we liked for three bathrooms and started the search for locations to purchase the tile. Well, daunting cannot even begin to describe the task of driving all over town, seeking our desired tile. We visited almost every tile store in town, we live in LA but could not find what we were looking for (man, traffic sure is a b*tch at all hours of the day). So, we decided to visit "tile/stone row" on S. State College Blvd., in Anaheim. Should definitely have done this from the getgo but we didn't want to deal with the traffic on the way over there. Well, we went early on a Saturday morning and voilá, we found our tile in a few tile stores. Prices were different at each store. But the widest selection and definitely the best prices were found at this store. Sam Vasquez was absolutely awesome. He is knowledgeable and gave us the best pricing. We will be returning for kitchen and laundry room tile very soon. Oh, AND, they have a great selection of wood flooring too. We had already purchased our flooring elsewhere for a great price and we found the exact same flooring here at a similar price. We highly recommend Strictly Stones for your flooring needs. Cheers!

    I have a small project to make table numbers for my daughters wedding. The team at Strictly Stones…read moregave me some solid advice on how to do it and helped pick out the stone. My order was so small yet they still gave me this level of service. Highly recommend if you are in need of tile you give them a shot. They have a real nice showroom as well stocked with all the latest and greatest.

    Stone Age Tile

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    (229 reviews)

    Thank you, Stone Age Tile, for the outstanding customer service, quality craftsmanship, and care…read morethroughout our entire experience. For several months, we searched for the perfect bathroom countertop and visited numerous showrooms and businesses before finding Stone Age Tile. From the moment we walked in, Larry was incredibly kind, knowledgeable, and helpful. He patiently answered all of our questions and guided us in selecting a beautiful stone countertop that matched both our style and budget. The fabrication and installation process was completed quickly, professionally, and with great attention to detail. We are extremely happy with the final result and highly recommend Stone Age Tile for anyone looking for quality tile and stone work.

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    Affordable Floors - contractors - Updated October 2026

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