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    BCB Flooring

    4.6 (21 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - BCB Flooring

    Floor refinishing

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    In 2 years horrible job

    Horrible job done after 2 years looks like that , I need every think redone with some over company do not hire no job ethic always late on schedule work day.

    My living room
    Daniel T.

    Absolutely would recommend BCB Flooring ! We had hardwood installed throughout our home and they went above and beyond to make sure the installation was perfect. They did demo, installation, corrected errors our original building had made to ensure perfect installation and then installed and painted our baseboards. Bob was great to work with and I will highly refer him to anyone looking to update or change their flooring. Wish I could give 10 stars !!! Thank you Bob and BCB team.

    Wrong weather for installing hardwood...

    Sorry to write this review, because we like Claudiu (Bob) as a person. We imported exotic ironwood from Bali and needed a top quality installation because our wood is rare, extremely dense and hard. The finished job is disappointing, to say the least. Our wood flooring shifted after install and the epoxy filler put between planks cracked. For the original install, sealer was applied to the floor that looked terrible. After we questioned the appearance, Bob simply said he would re-sand the floor and use a different sealer. (He later faulted us with making the choice - one we didn't fully discuss the possible results). With the epoxy, the shifting wood all but destroyed the finish on the floors. As a result Bob was forced to come out a second time to redo the finish - which he charged us to do. Prior to starting the job, Bob was adamant about moisture content of the wood and climate control, telling us we needed to have our HVAC system working. Regardless, he installed our wood floor during wet weather and was aware than we would not have our HVAC working (something we rarely ever use in our location to begin with). In the first application, Bob used an epoxy filler mixed with our wood shavings but needed to use a different filler for the repair. He also sanded our floors with 80 grit sand paper, leaving the wood surface with a circular, scratched appearance. In talking with other professionals about how to get a better result, all of them expressed amazement that Bob did not make a second pass on the floor with a finer sandpaper. During the repair, he told me he was using a fine sandpaper, but again used 80 grit. By the time he was finished, Bob had sanded the main area of our floor five separate times with heavy sandpaper, taking more than 1/8" off the top layer. Should we have to redo the surface, there is almost no plank left before we expose the tongue and groove portion that connects the planks. Distressing to say the least. Bob is always quick with a response to explain why something went wrong, but always managed to attribute the result to factors beyond his control. In dealing with trouble we're seeing in the filler between the planks, Bob stressed that wood like ours would always move with the climate. If so, why use a hard epoxy filler in the first place? In both the original install and the fix, Bob showed more concern with finishing the work on his timeline than making certain that our flooring was finished to top-quality standards. Bottom line is that hindsight was needed before this job began. We didn't have it, and we're guessing, neither did Bob. If you hire him to work with real wood, beware.

    Maria P.

    Yay! I got a flooring guy for life! Bob is very impressive from start to finish! Very professional! He makes a difficult project very easy. He resanded and finished the old and very damaged floor of the whole house to this final beauty. He had to replaced some parts of the floor because they were so damaged.

    Before and after vinyl installation by Bob
    Amber B.

    Bob and his team completely transformed my home with new luxury vinyl flooring throughout the house. From the moment Bob arrived for the estimate he was on time, honest, very knowledgeable, and thorough. He was able to start the job very quickly after providing me with a same day estimate. After I picked my flooring out he was so honest he called me to inform me that the flooring I chose was actually 1,000.00 less than what he quoted me. Not only was his price very reasonable he wasn't nickel and diming me. He did so many extra things that he didn't charge me for or charged me very little for which I am so thankful for. He communicated with me during the entire job through call or text and was always available to answer any questions that I had. I was also able to trust him with a key to my home which made things so easy. My floor turned out very beautiful. Thank you Bob for your exceptional customer service. Honest, reliable, trustworthy people are very hard to come by I appreciate everything you did.

    Cristian C.

    BCB Flooring offers a great service, the quality is fantastic and it was very easy to work and do business with Claudiu, the owner of this flooring company! He was able to match the color with my sample of flooring color. I highly recommend this flooring company to anyone who wants to refinish and get a custom color to their wood floor.

    Rental property floor refinish. He was fast and it turned out gorgeous.
    Steven J.

    Claudiu is awesome. I know him from his work in Chicago and also his work in California. Not only is he prompt with his communication but he finished when he said he would and he did a wonderful job. I've had him install new floors in my personal home and refinish floors in our rental units, he is very reliable- I definitely recommend him for his professionalism and great attitude.

    Our original stair railing
    Chelsy K.

    Claudio & Christian were wonderful!! They refinished my stair railing. The result was beautiful. We took Claudio's advise to change the new white spindles instead of iron spindles. We are so glad we took his advise. Thank you, Claudio!! We love your work!!!

    Claudiu and his team from BCB flooring were amazing to work with and we are beyond thrilled with our outcome! He sure had his work cut out in our house with lacing in wood to match the original 1956 oak flooring and sanding and staining to match the rest of the house! It is flawless and you can't even tell where the original ends and the new begins! He and his team arrived on time everyday and worked hard to complete it in a timely manner. He also stained an exposed beam we added and made us custom floating wood shelves which really pull the whole space together! Not only did they work hard and produce a beautiful product, but they were very nice, provided great input and advice and were respectful! We highly recommend BCB flooring!!!

    Claudiu did such a great job with my bathroom floor! Everything was done so quick and with really great quality. He left everything extremely clean after, unlike many other workers in the field. He is really hardworking and I would recommend him first to anyone for flooring work!

    My floor looks amazing! They did such a great job! They were quick, efficient, and professional. I would recommend BCB Flooring to anyone looking to have floors installed, and in a timely manner! I would definitely use them again for any future projects. Love my floors!!

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    9 months ago

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    2 years ago

    Updated review : he was able to agree on terms with owner and leave the project amicably

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    3 years ago

    Business owner information

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    Claudiu B.

    If the wall wasn’t strong enough is not our

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    7 years ago

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    7 years ago

    I would absolutely recommend BCB flooring. Claudiu is very professional and accommodating. He did a great job. I am a one happy customer

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    Review Highlights - BCB Flooring

    Claudiu and his team from BCB flooring were amazing to work with and we are beyond thrilled with our outcome!

    Mentioned in 10 reviews

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    OC Hardwood and Laminate Flooring

    OC Hardwood and Laminate Flooring

    4.9
    (117 reviews)

    I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

    Update overdue: Jack reached out to me to make things right. He offered to have his team come and…read moreclean up. However, their schedule was packed so the timing was not convenient for me. I still appreciate his efforts though, and would come back for more floorings.

    Sterling Carpet & Flooring

    Sterling Carpet & Flooring

    4.7
    (340 reviews)

    We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

    We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

    Caliber Flooring Solutions

    Caliber Flooring Solutions

    4.9
    (88 reviews)

    While the process of replacing floors was pretty stressful for us, we were very happy with Caliber…read more Rick was very generous/patient with his time and after meeting him for our initial consultation, we felt very comfortable with his expertise and insistence on doing the job correctly. He answered all of our questions and even met us on a weekend early morning to open his shop for us to pick our our floor samples. The work done by his crew was well done- our floors look/feel great. His crew even helped put our big pieces of furniture back into our house after they finished (we have seen that some places only remove the furniture- putting it back isn't included in their fees.) They finished a day early, even. We found the pricing reasonable for the job, but it was the level of service and attention to detail that was the real clincher. We recommend Caliber most highly.

    Contracted them to install an oak hardwood floor, lacing into the existing floor in the house…read more Initially after they were done I would have rated the work a C-, but after a few days the floor has started to fail, so now it's a solid F. The finish on the floor was novice level work. Heavy tooling marks all over, smeared stain, splattered topcoat. That was my reason for the C-. Within a week many of the boards have detached and come up. I've also noticed: huge sections of the flooring were never fastened; the sanding is so bad that it's visibly lumpy in several areas; there are large gaps that were not filled and stained properly. And to top it off they had the highest quote of the bunch. The people working there are nice and pleasant, and very responsive. They offered to come back and redo it. But given the range and severity of problems I did not trust them to do further work. All around a complete waste of my time and money.

    My Flooring Guy

    My Flooring Guy

    4.8
    (36 reviews)

    First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

    I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

    BCB Flooring - flooring - Updated August 2026

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