1. Flooring & Refinishing Guru

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Flooring & Refinishing Guru

4.8 (130 reviews)
Open • 7:30 am - 7:00 pm

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20 minutes

Response rate

100%

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Floor refinishing

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Cracks in vinyl plank

Oves, would you like to explain why our laminate floors were installed directly on our concrete foundation without a moisture barrier? Is this how you install flooring? Or was this just a step you skipped in our home? This is a basic and necessary step in any floor installation. Our floors which should have lasted 15-20 years lasted less than 3 years due to warping, peeling cracking from the lack of a barrier between the foundation and the floors. This was something that was not visible to us so we were unaware at the time of installation. Our flooring was a huge expense for our little family. And because Oves and his crew cut a very basic/important step our floors are ruined throughout our entire house. Disappointing and disgraceful ser

To be repaired above. After the work you cannot see where the repair was done.

Great work, quick appointment turnaround, great communication, competitive bid, excellent craftsmanship. Loved Ove's banter and pics of his cat. Very personable. I was a little worried about finding someone to repair water damage on my hardwood floor since it wasn't a big flooring project but it had to get done as it was right in the entry way where the floor had buckled up. You cannot even see where the repair was done. Amazing work. The guys worked so hard on this and it shows. Would use them again and highly recommend.

Oves and team did a remarkable job with the our flooring. Him and his team were responsive and honest throughout the process

After!
Elizabeth M.

Fantastic experience! Ove was able to check out my floor and give me a quote within 24 hours of me sending a message via Yelp. Four days later his team is there to repair, stain and refinish our master bedroom. His crew was awesome. Friendly, polite, worked their butts off! Job was expected to take two days and they got it done in one. I keep walking into the room to admire the floor. It's the original hardwood from when the house was built in 1960. So, so glad we reached out to the Flooring & Refinishing Guru instead of moving forward with my original plan (installing LVP over the hardwood). Money well spent, for sure.

Mohamed O.

Oves and Oscar are very professional. They listen and make sure you are happy. Attentive to details and great quality of finishing. The value of service compared to quality is very competitive. I totally recommend them.

https://imgur.com/a/VeYfIjF

Oves and Flooring and Refinishing Guru delivered one of the worst experiences I've ever had with a contractor--unprofessional, dishonest, and completely negligent. The workmanship was trash, with uneven tile finishes and clear signs of corner-cutting. Oves ignored repeated calls and messages once problems arose, showing zero accountability. He made promises he didn't keep, misrepresented critical aspects of the tile renovation project, and left my home in worse condition than before he started. The situation was so egregious it resulted in a lawsuit--something no homeowner should have to pursue just to get basic standards met. I would never recommend this company to anyone. He didn't even come to the lawsuit which resulted in him losing. What kind of a business owner does that? See for yourself, here is the image of the lawsuit.

Before
J D.

Oves is truly the flooring guru! I needed some damaged laminate flooring panels replaced ASAP after another business flaked out on me. Oves took my call in the evening, showed up the next day for an estimate, and had his guys come out and do the work the next morning. Oves has excellent communication, is friendly, and has a sense of humor to top it off. I tried to be proactive and purchased the materials ahead of the job, but I ended up buying a slightly different size than what was needed (ouch). Oves reassured me they would be able to work with the materials I got, and pulled off some guru magic lol. The floors look amazing now and back to tip top shape! I thought the estimate he gave me was a bit high at first, but considering the work they did, its fully understandable. Highly recommended!

Cheryl B.

Oves and his Floor Guru company refinished our classic European wood floor. Was looking terrible and not been done in 15 years. Now the floor is beautiful thanks to Floor Guru. Floor Guru was able to get the exact look we sought, in color, tone and shade. We got a fair price and great value from Floor Guru. Oves provides wonderful advice and is very knowledgeable in many home refurbishment and remodeling aspects. We will seek Oves help on more, including Kitchen Cabinets. Floor Guru, work men showed up when expected, were professional, friendly and very helpful. They did their work well over two days. They were careful and tidy. We waited a day, then put furniture back. The refinishing has held up well and looks great. I fully recommend working with Floor Guru and enjoy interacting with Oves. He knows his stuff and makes it easy.

Termite damage

We had laminate flooring that was eaten by termites and Oves and his team did a fantastic job in using the very little amount of spare pieces we had to make our flooring look new and save us a lot of money.

Bubba G.

My home improvement took another notch higher with the service rendered by Oves and his staff. I have some minor water damage in our newly replaced kitchen flooring and I called Oves about my concern. Without any hesitation he gladly told me that he will send his staff to take.care of my flooring. His staff also assisted me in moving my old refrigerator to our garage in time for the arrival of my our new LG InstaView French Door Ref. Job well done Oves!!!

Damage from poor cabinet door install.

The company had great reviews except for the single one I should have heeded that reminded me of the costly error I made in hiring this company to refinish cabinets. I went for it thinking it was a reasonable price, and after a incredibly awful job, they never intended to correct the unreal amount of errors I documented and asked to have remedied. During the weeks these issues were unresolved I accommodated Oves's major health crisis, and he had me postpone agreed work times. His last remark after all these images and complaints in writing seeking resolution for the thousands being paid? "But unfortunately some people never satisfied". The painter the owner hired is in way over his head with painting anything beyond the simplest jobs, as this complaint and images show in this document linked below: https://docs.google.com/document/d/e/2PACX-1vQmvkT5MUibo8pIFdoHAypqxq4fZUIYbxdr_9zdPNwmW3wLcAwtkXV1yQxjire0-QHoI56ufkeBbdBU/pub The short list and images are below: - Cabinet box texture doesn't match doors (3 coats vs. 5 coats) - Numerous paint marks, finger prints, drips, etc. never cleaned up or sanded away - Damage by testing and leaving paint in the middle of a wall by dinner table - Damage by trying to retouch another unrelated wall without permission - Damage to a brand new trash cabinet drawer (cost $640 plus installation), installed by another company just a week earlier. The face of the drawer does not close flush on the face of the cabinet anymore. On top of this clear unprofessionalism, as I insisted these issues are remedied, he made a false claim I wanted to saturate my cabinet doors with the five coats his painter drowned the doors in. Why would I ask that? The paint's instructions say two coats. None of this makes any sense, but lesson learned. 6/5 EDIT - I posted 10 total photos with some captions with this review, why does only one now show? The rest can be seen in the link above. He is unfortunately posting more falsehoods in response, and he also totally edited his initial reply. So to be clear: NO I didn't have anyone else try to fix the damage (like the misaligned cabinet or them painting walls that have nothing to do with their job). NO they didn't "touch up" anything in the 10 photos I attached to this review or posted in the link , and YES drips, marks, damage, and soaked doors with sloppy textures/finishes are still as they were when he stopped replying about corrections and therefore ended his work. This is an open and shut case.

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Prompt response, but timeline wouldn't work for my pressing need. Give them a call!

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Thanks for great review

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Ask the Community - Flooring & Refinishing Guru

Review Highlights - Flooring & Refinishing Guru

“He sent over Oscar and his team to repair my flooring the next day after it was approved by my homeowner's insurance.”

Mentioned in 16 reviews

Read more highlights

My Flooring Guy - Beautiful room look

My Flooring Guy

(37 reviews)

I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

Flooring & Refinishing Guru - flooring - Updated October 2026

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