5 Stars from start to finish, requested a quote through Yelp Projects, got a quick response and it…read morewas best price from all the responses. We picked a date/time and asked for (1) Flat Mount and (1) Swing Mount and they had the parts at a reasonable price. Constant communication up to arrival, which was great. Marcus arrived in a company vehicle with all his equipment and the two mounts. Marcus was awesome, he slipped on shoe covers before going upstairs. We showed him what we wanted and he went to work. I told him that if he needed help to mount the TVs once he placed the mounts on the wall to give me a shout. I went downstairs, and barely heard him working. He worked so quietly that my nervous pup didn't even bark or get anxious. Marcus worked fast, told me he was done, and he had the TVs mounted on the wall. The swing arm mount is perfectly placed and moves smoothly. It is just what I envisioned and hoped for and no mess. Marcus gave us the different payment options, price was as quoted with no changes. Marcus told us to call if any issues. I highly recommend Marcus & TV Geeks !!!

Easy to schedule, professional, and extremely helpful! Definitely recommend! I appreciated that he…read morewas able to come next day too and worked with my schedule.

Xfinity's handling of my account demonstrated clear failures in operational accuracy and…read moreprofessional conduct. A technician recorded an on‑site visit that never occurred, and during the cancellation process, both the technician and the sales representative displayed behavior inconsistent with basic industry standards.The interaction reflected a broader issue: a lack of accountability, respect, and internal quality control. Customers should not have to navigate fabricated service logs or dismissive staff when attempting to close an account.

Went with my sister to setup her Xfinity. We arrived at the store, just a few ppl inside. We were…read morechecked and seen by a rep is less than five minutes. The young lady was friendly and personable. We left with the account setup and router in a few minutes. I highly recommend this store on Campus Way.

Consumer Warning: Do Not Hire FixTman LLC (Washington, D.C.)…read more I would strongly caution anyone against hiring FixTman LLC for TV mounting or installation services. I hired this company through a referral from BJ's Wholesale Club, expecting professional installation. Unfortunately, this was one of the worst service experiences I have ever had. The technician arrived and spent 4 hours mounting my TV. Less than 10 minutes after he left, the TV fell completely out of the wall. After I contacted the company, the technician returned with his father and reinstalled it. That should have been the first red flag. The TV was installed in September 2025. In April 2026, the TV fell out of the wall again -- this time causing serious damage: * Destroyed my TV * Damaged my wall / sheetrock * Left me with additional repair costs I contacted FixTman LLC again, and their response was that they would do nothing because it had been more than 30 days. To make matters worse, Thumbtack Quality Assurance also stepped in and tried to help resolve the issue on my behalf. They contacted FixTman LLC directly, only to be told the exact same thing -- that I only had 30 days and they would not take responsibility. Let that sink in. A properly mounted TV should not fall out of a wall -- not once, and definitely not twice. This was not normal wear and tear. This was poor workmanship, improper installation, and a complete lack of accountability. In over 40 years, I have never seen anything like this. Please do your research before hiring this company. I will also be reporting this experience to BJ's Wholesale Club, since they referred them. Consumers deserve better. #FixTman #FixTmanLLC #WashingtonDC #DMVContractors #TVMountingGoneWrong #ConsumerWarning #BadContractor #HomeRepairFail #DoNotHire #PoorWorkmanship #BuyerBeware #BJsWholesale #Thumbtack #MaryPriester

Service was scheduled quite quickly as requested, but the back and forth between FixTMan, the…read moreactual contractor that did the work was a little wonky, as the contractor would tell me one thing, but the company would say something different. I appreciate the role which FixT serves, but with Yelp as the solicitation platform, it admittedly seems like another unnecessary middleman to go through them. The contractors did miss some minor things with our playground assembly, and unfortunately the price came in higher (without notification), despite my providing the exact model and steps required for assembly at the time of soliciting. The insurability and lack of comprehensive quality guarantees is a little off putting in the end, as even other entities that exclusively use "independent contractors" such as uber, still have additional protections in place for the end customer. Overall, they were good, not perfect. The process was wonky, but worked (for the most part) in the end. I just would prefer to go directly to the contractors in the future.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Excellent!! I am so happy I changed to layer 3. Color,…read moresound, brightness just like the biggest competitor, very very good!. The basic plan channels are excellent! everything for what I was paying extra with Direct TV here is on the basic plan. Absolutely love it!! Customer service is great, polite and knowledgeable. The people that comes to do the installation are very professional as well. I am saving $50 a month with layer 3. Don't hesitate, you can't go wrong with them.

This review is for corporate AT&T. Not the store itself. We will post on all AT&T yelp page since…read moreit's within the family and there is no specific corporate page. We have been loyal AT&T customers for 15 years. We have a grandfather in unlimited data. So you would think they're honor and appreciate their loyal clients, but no. They're just a bunch of greedy service provider. Since they're are not offering unlimited data anymore. They decided to sent us a letter raising it by $5 more. This is a second letter we've received within 3 months. So every 3 months it seems we get another $5 increase in our plans. What a rip off. That's how AT&T treats their loyal customers of 15 years. So to all of you yelper in search of service providers. Keep in mind. AT&T does not care about you. They're out their to make $$$. So go with whichever provider that treats you the best with the best rates.

The manager came over to a would suppose to support the associate. I felt rushed and felt more as…read morethough I was a bother in coming to store to inquire about my high monthly payment and asking how I could possibly reduce my bill. The customer service was less than par and felt it was less than indicative of a an inquiry from A LONG TERM CUSTOMER OF AT&T. I feel that possibly another service provider (Verizon) maybe a bit more user friendly for me in the future. Also a note to the manager--maybe allow the associate to be a more natural help rather than show him how your would do it. And then to have the audacity to make sure that I complete the survey so that (in your words) "the associate could get promoted"

DO NOT RECOMMEND -- BILLING, SECURITY & CUSTOMER SERVICE NIGHTMARE…read more I have only had Xfinity Internet for two months since relocating to Upper Marlboro, and although it was cheaper than Verizon, it has been one of the worst customer service experiences I've ever had. On July 14, we received what appeared to be a legitimate Xfinity call to pay our bill. The caller had our information, and we even received an Xfinity verification text. We paid, received an email saying the bill was paid, and later discovered serious concerns that our payment and account information had been compromised. When I called Xfinity, I was told my account would be credited by July 20. Instead, I was charged another late fee. I called again on July 27 and was passed around to representatives who gave conflicting information, read scripts, and continued asking me to pay an incorrect balance instead of fixing the problem. Even my installation experience was terrible. The technician asked personal questions unrelated to the installation and made me so uncomfortable that I asked my husband to hurry home. Two months in, I've dealt with security concerns, incorrect billing, late fees, broken promises, and terrible customer service. I will be canceling as soon as Xfinity corrects and zeros out my account. I would not recommend Xfinity to anyone. The cheaper price is NOT worth the frustration.

Appalling service. We have no reliable internet which means that I cannot work. I have spent a…read moretotal of some 12 hours on the phone and negotiating with a visiting tech over the last 4 days and we are no nearer to resolving the problem. Customer service is a horror story - non-technical staff spend a long time bluffing their way around, repeating the same questions with no knowledge of or interest in previous attempts to fix the problem. A company with the slightest concern for their customers would have escalated this problem some time ago.

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

Great to work with. Completed my task timely And answered…read moreall of my questions. Brashar also provided somd tips about the security system i had setup. I would use this service again in the future.

They never showed up for my appointment to set up my new printer at home. Tey said I can't cancel…read moremy membership for a year so now I have to contact my bank to see what to do about it. NOT good business practice at all!

I tried the xfinity assitant online several times this week. It is simply a run-around game…read morewithout the luxury of actually speaking to a person. The responses are always the same of 3 of 4 choices that is provided to any questions asked. I have xfinity at 2 properties, in different states and the service provided has been awful for 2-years at both. I will be cancelling my service as soon as possible.

our tv and internet has gone out at least 8 times in the last three days and it continues to do so…read more Comcast has continuously made excuses for the problem and it continues to go out. How is it they don't discount the account for the time it does not work?