I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Marcus was a pro. Did the job cleanly and the final mounting was perfect. He took an old broken…read moreplasma tv off of MM700 mantel mount and put a new Oled on it along with a sonos soundbar. Gonna miss the 3D plasma, but the Oled looks fantastic. Would definately hire him again.

The wait was long but the staff was doing what they could and when it was our turn, we received…read moregreat service. The location seems a bit small after the renovation but nice overall. 3 staff members and there were 9 people ahead of us when we walked in.

This the absolute worst Verizon store i have ever been to. Orlando-so called general manager is…read morecondescending and has a horrible attitude. I have been a Verizon customer for 25 years and I will be returning my phone and canceling my service based of his poor customer service and lack of any kind of human compassion. I asked to get my contacts transferred to the new phone i just bought and he said that will be 29.99. I then asked if he could tell me how to do it. He said No i would still have to pay if he told me, and then says that would be like taking your car for an oil change and asking the mechanic how to do an oil change. That was an inappropriate comment , this man should not be representing Verizon. If he can be a general manager, verizon doesn't care about their customers. I will be leaving this company based on Orlando at the Bowie Towne center location. He really needs to work in a closet by himself. Very miserable man.

It's takes hours to see somebody. This is like being at the DMV. Terrible customer service…read more Employees don't care

I called and made an appointment today. I did receive reminders on my phone so I know the…read moreappointment was recorded. When I arrived, I waited around and eventually one of the guys who was walking by asked if I had been checked in, and he took my name. That minimal contact was it. No one checked on me again or even looked at me twice for half an hour. Eventually, I walked towards the back and told a young woman that I was waiting for my 3:00 pm appointment. She said they would get to me when someone was free. I asked for an estimate of the wait time and she had no response. Usually, in the past, someone in the store at least calls out and greets customers coming in the door in a pleasant tone. Not so here. I understand they are busy, but the whole atmosphere was surly. Eventually, after 40 minutes, one rep who was helping someone else asked what I was waiting for. Then he started to assist me while he was still working with another customer. He was pleasant and helpful, but he explained that he is not actually assigned to that store. Maybe that explains a lot. Because customer service did not seem to be assigned to that store either. I get that they are busy. But a smile and a greeting when people arrive would go a long way. Kudos to Aaron, the visiting Verizon employee with the pleasant attitude who eventually helped me.

Went with my sister to setup her Xfinity. We arrived at the store, just a few ppl inside. We were…read morechecked and seen by a rep is less than five minutes. The young lady was friendly and personable. We left with the account setup and router in a few minutes. I highly recommend this store on Campus Way.

I visited this location to set up Internet services and was assisted by Paul. Let me say that if…read morehe is not a manager or on track for management then Xfinity is missing out on talent. Ina world where customer service agents make you feel as though they're doing you a favor Paul can teach a masterclass in customer service, professionalism, multi-tasking and time management. His knowledge of Xfinity's products and services is impressive and made my visit speedy and effortless. Paul informed me of every special, deal and incentive which helped me in choosing a plan that I'm very happy with. One thing that impressed me from the start of or interaction was how observant he was. I handed him my drivers license and without missing a beat he thanked me for my military service (if you know you know!) and ensured that the appropriate discount was applied. Paul is the gold standard of customer service, and I'm happy with my decision to go with XFinity! 10 out of 10!

This is my favorite location. The reps are always courteous and knowledgeable. I stopped in this…read moreevening with an issue with my son's phone. Kevin quickly fixed it and showed me how to easily solve the problem myself if needed. I also purchased a case and protective screen. Kevin assembled everything and walked me through the warrantee process. Excellent customer service!

I am on a family plan and was instructed to go into a local store for a phone diagnosis. I was…read morejust going through the motions as I'm aware the phone has a cracked screen. Upon entering the store in the evening, there are three Associates all busy and a female customer waiting. I was not acknowledged at all. 3 other customers come in were each acknowledged. One male customer who came in after me was helped and left. A female Associate, approached the two female customers to inquire as to why they were visiting. Again, I was ignored. I'm wearing the brightest red shirt in the store and only person of a different race. Finally, about 40 minutes into my wait, an older male employee comes out and addresses the group making eye contact with me about help. I waved. When he finally motioned to me, I told him I've been waiting 40 minutes. He apologized. By that time, I was livid over what started out as a 'slight', but 4 people and 40 minutes later I have to conclude it was more. I tried to inquire about an upgrade but since I'm not an authorized account owner, those options were unavailable to me. This was totally fine, as I expected that answer. I had mentioned I obtained upgrade info over the internet and thanked him for his time and left the store. For a hot second, I was tempted to vent my seething anger over the horrible customer service or lack of it experienced by those 3 Associates. How these people were doing to me what their parents/grandparents may have experienced in 1961. This is 2021. There is no excuse any way through and around it for this kind of behavior. Ignorance has no place in today's society. For this reason, I would not recommend ATT for anything. I'd rather go back to using two cups and a string or sending smoke signals. Go to anybody but ATT. I'd give it 0 stars if I could.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Excellent!! I am so happy I changed to layer 3. Color,…read moresound, brightness just like the biggest competitor, very very good!. The basic plan channels are excellent! everything for what I was paying extra with Direct TV here is on the basic plan. Absolutely love it!! Customer service is great, polite and knowledgeable. The people that comes to do the installation are very professional as well. I am saving $50 a month with layer 3. Don't hesitate, you can't go wrong with them.

Absolutely they are very professional. They got the job done. They go go beyond their limits to…read moremake sure you have satisfaction in their service

Consumer Warning: Do Not Hire FixTman LLC (Washington, D.C.)…read more I would strongly caution anyone against hiring FixTman LLC for TV mounting or installation services. I hired this company through a referral from BJ's Wholesale Club, expecting professional installation. Unfortunately, this was one of the worst service experiences I have ever had. The technician arrived and spent 4 hours mounting my TV. Less than 10 minutes after he left, the TV fell completely out of the wall. After I contacted the company, the technician returned with his father and reinstalled it. That should have been the first red flag. The TV was installed in September 2025. In April 2026, the TV fell out of the wall again -- this time causing serious damage: * Destroyed my TV * Damaged my wall / sheetrock * Left me with additional repair costs I contacted FixTman LLC again, and their response was that they would do nothing because it had been more than 30 days. To make matters worse, Thumbtack Quality Assurance also stepped in and tried to help resolve the issue on my behalf. They contacted FixTman LLC directly, only to be told the exact same thing -- that I only had 30 days and they would not take responsibility. Let that sink in. A properly mounted TV should not fall out of a wall -- not once, and definitely not twice. This was not normal wear and tear. This was poor workmanship, improper installation, and a complete lack of accountability. In over 40 years, I have never seen anything like this. Please do your research before hiring this company. I will also be reporting this experience to BJ's Wholesale Club, since they referred them. Consumers deserve better. #FixTman #FixTmanLLC #WashingtonDC #DMVContractors #TVMountingGoneWrong #ConsumerWarning #BadContractor #HomeRepairFail #DoNotHire #PoorWorkmanship #BuyerBeware #BJsWholesale #Thumbtack #MaryPriester

The manager came over to a would suppose to support the associate. I felt rushed and felt more as…read morethough I was a bother in coming to store to inquire about my high monthly payment and asking how I could possibly reduce my bill. The customer service was less than par and felt it was less than indicative of a an inquiry from A LONG TERM CUSTOMER OF AT&T. I feel that possibly another service provider (Verizon) maybe a bit more user friendly for me in the future. Also a note to the manager--maybe allow the associate to be a more natural help rather than show him how your would do it. And then to have the audacity to make sure that I complete the survey so that (in your words) "the associate could get promoted"

This review is for corporate AT&T. Not the store itself. We will post on all AT&T yelp page since…read moreit's within the family and there is no specific corporate page. We have been loyal AT&T customers for 15 years. We have a grandfather in unlimited data. So you would think they're honor and appreciate their loyal clients, but no. They're just a bunch of greedy service provider. Since they're are not offering unlimited data anymore. They decided to sent us a letter raising it by $5 more. This is a second letter we've received within 3 months. So every 3 months it seems we get another $5 increase in our plans. What a rip off. That's how AT&T treats their loyal customers of 15 years. So to all of you yelper in search of service providers. Keep in mind. AT&T does not care about you. They're out their to make $$$. So go with whichever provider that treats you the best with the best rates.

I had a TV go bad and called The Big Screen Store where I had bought it 4 years ago. Greg Dahle…read morecould not have been more helpful. With his avice and help the TV was picked up for repair within two days. The bad news was it could not be fixed. Greg informed me I had 1 more year on my extended warranty. I thought it had expired. Greg was instrumental in getting my TV replaced at no cost to me. I highly recommend checking out The Big Screen Store if you are looking to buy a new TV. Good job Greg and The Big Screen Store! Bob G.

Great service wide selection. Delivered on time price are good easy access to store lots of…read morefurniture

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!