I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Very professional service! Danis responded immediately to my initial inquiry, kept me updated on…read moreparts arrival and fixed my broken laptop hinge very quickly and at a fair price. Easily the best experience I have had with any computer repair.

I needed to upgrade my Windows 10 computer to Windows 11, and One Laptop Tech made the whole…read moreprocess easy. They went above and beyond by explaining my options and suggesting the simplest, most cost-effective steps first. It was clear they weren't trying to maximize fees - they genuinely cared about finding the right solution for me. Communication was great the entire time. They kept me updated on the work, the parts when they were ordered, when they arrived, and when everything was installed. As someone who doesn't know hardware but knows how I use my computer (video editing, programming, etc.), I really appreciated how they helped me figure out what I needed to bring my desktop up to date while moving to Windows 11. Overall, it was an absolute 5-star experience. If I ever have computer questions or upgrade needs, I'll definitely be going back to One Laptop Tech. Highly recommend!

I brought my MSI Titan HX gaming laptop in to Don after my son dropped it on the ground. Nothing…read moreturned on and I wasn't hopeful it could be saved. I found Don/2U Computer Services through a local search and decided to try my luck with a local repair shop rather than Best Buy. I'm so glad I did! Don sent regular updates on troubleshooting and managed to get everything working again in less than 24 hours. Don't let Don's humble shop and obscure location dissuade you. This was genuinely world-class service, and I couldn't be happier with the level of professionalism and care he provided. And his service fee was more than fair, and he even cleaned the laptop before we picked it up. Just excellent, excellent overall.

Don just completed the repair of my ageing PC and I must say he is the most helpful, honest,…read moretrustworthy computer service professional I have the pleasure of dealing with. AAAAA+

My iPhone was freezing. The iPhone I'm typing this review on…read more I went to get the screen fixed. No frills, no gimmicks, just great service! The guy pointed the upgrades window on my phone and says you need an upgrade. So software fix the phone, but, this is the second time I've been to this business and had a fantastic experience. It was far simpler than I expected. Please note, they did fix one of my phone previously. And that was great. We just need a consultation give him a call or swing by, lots of parking, signage.

I found this place when looking for a place to recycle small mobile electronics. They do that for…read morefree. I have no idea what their repair services are like, but I love that you can recycle small mobile devices here at no cost.

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

Scott returned my email in a couple of hours and arranged a meeting the next day. I needed someone…read moreto clean up my PC and trust with information and he did both. Highly recommend.

From the owner: @home tech support provides reliable, personalized technology solutions designed to make tech…read moresimple and accessible for everyone. We specialize in offering in-home and remote support tailored to your unique needs, ensuring your devices and systems work seamlessly. From troubleshooting and setup to personalized consultations, we empower individuals and businesses to maximize the potential of their technology. What sets @home tech support apart is our customer-first approach and commitment to delivering professional, high-quality service at competitive rates. With a focus on convenience, trust, and expertise, we prioritize building lasting relationships by ensuring every client feels supported and confident in their technology. Whether you're resolving an issue, upgrading systems, or seeking guidance, we’re here to make tech work for you.

As much as I would like to keep the computer guy my well-kept little secret, that really wouldn't…read morebe fair after he helped me so much yesterday. After trying to fix my laptop wireless adapter issues myself for three days, I finally cried "uncle", looked on yelp and found this local shop about 10 minutes from my house.The computer guy works out of his home, has a very relaxed environment, and was able to see me and fix my laptop problem the same day. Since I am interested in learning about computer issues, the computer guy allowed me to sit next to him and he explained what he was doing. Surprisingly, I actually had a great time watching and learning and talking to him. Other computer shops I have been to in the past are much more like factory-like and impersonal. The computer guy was able to determine that my wireless adapter card was on the fritz, and instead of doing an expensive replacement and hours of labor, advised me to pick up a wifi USB adapter at an office supply store for about $35 instead. While I was getting this piece, he and did some other cleanup and maintenance work that had been plaguing me for the last year. The whole thing cost me $99 for his time and labor, which I found well worth it since I was able to have the problem resolved and be back and running by that afternoon. He's honest, flexible, and super nice. I would definitely recommend that you give him a try before going to one of the big box stores or other computer repair shops in the area.

Over the years I've had 4 or 5 on site computer technicians. Hands down, Mike is the most…read moreknowledgeable and efficient. He's also a really good communicator which adds out to his customers being able to understand the problem as well as the fix. The kicker is he is quite reasonable charging about half of what I thought I'd be charged.

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Great and speedy service. I appreciate how friendly Charlie's PC Repair was and how fast my PC…read moreissue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money's worth. Recommend to all PC users at various experience levels.

My laptop was overheating and having all sorts of issues. I took it in for the diagnostic…read moreassessment and it turns out it wasn't an issue with the fan, but the battery was overheating from being continuously plugged in. The experienced staff ordered a new battery and replaced it for me. Then they made sure my laptop was functioning correctly again before sending me home. I'm SO relieved they were able to get my work laptop functioning so efficiently and only for the cost of the diagnostic and replacement part. MUCH less expensive than having to replace my computer. Thank you, team, at Tech Security!

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.