Great job servicing our boiler. On time and knowledgable team. Our boiler stopped producing hot…read morewater, and they got it performing again.

I was totally ghosted by this company. I inquired about service through the online inquiry form. A…read morefew days later I received a text from the plumber asking for model numbers and serials for our boilers and heaters. After providing all of the information, I asked about scheduling and never heard back. I ended up calling the mainline where reception admitted that the plumber had all of my information and that they would reach back out to schedule. Its been over a month and I just never heard back.

Absolutely terrible experience with Franco Belli Plumbing. I called them to service my water…read moreheater, and the technician was at my home for less than five minutes before refusing to perform the work, stating that my unit was not serviceable by their company due to missing parts. No repairs were done, no meaningful diagnosis was provided, yet I was billed $280.35 for "one hour of service." Moreover, this is something they could have easily asked me to check prior to coming over. At no point before the visit was I informed of a mandatory one-hour minimum charge. Only after the technician declined to perform the job was I handed paperwork with that language buried above the signature line. This is a classic bait-and-switch, no disclosure up front, refusal to provide the service, and then a hefty bill.

I had a really good experience with James (with the read hair) from Franco Belli. Our kithen sink…read morewas a mess with a sudden major clogging situation that we would unclog then it would back up and overflow again making mess. James was incredible. He came in ready to assess the situation with barely 12 hours notice (emergency request from us), calmly took control of the situation by politely asking key questions and getting the info he needed to make sure he could take care of it later in the day (after he returned from his regularly scheduled client for that morning). When he came back, he got to work on the sink, answering any questions I had explaining the infrastructure etc helping me understand what was going on. Super friendly, engaging, and knowledeable. Ask for him next time, you'll be happy.

Called them out as A.C. was not working. Quoted me $4000 to change out the compressor but also said…read more i may as well change the whole unit while i'm at it. Total cost $ 5500. Got a second opinion from Burke Energy this morning. Compressor is fine, but capacitor not working. Ordered new one on amazon for $21 + hard start for $13 as i can replace myself. Cool breeze!

I had an AC unit installed in my house and i can't say enough about how courteous, professional,…read moreand meticulous they are. I would recommend Ferro plumbing to anyone who is interested in a first-rate job with more than fair prices.

I called Nationwide Plumbers for a leaky bathroom ceiling…read more Chris and Aquil (Albanian guy) and I know I spelled the name wrong. Anyway they assessed the situation and broke into my bathroom wall. The problem was a leaky pipe that connects to the tub upstairs. These two gentlemen, made a mess, fixed the problem, and cleaned afterwards with a vacuum cleaner. What more can you ask. I have been calling Nationwide everytime there's a plumbing problem. I really recommend this company. Vito in Brooklyn

I requested this services got quoted 395 then they said it was 644 and ended up charging me 966. I…read moredo not recommend this company. I think people that are quoting jobs. Should be honest they took advantage of us and I hope everyone reads this review and holds them up to what they say. They're gonna charge the customer instead of ripping people off.

We have been using Gas Heat and Service Co. for the past 10+ yrs. Just recently we needed to…read morereplace our hot water heater. Jack came down, gave a quote and the unit was installed a day after. Appreciated the professionalism, promptness and excellent work he provides. Update: 02/06/2017 Our boiler needed repairs and Jack came down promptly to make the necessary repairs. Prices and always reasonable and repairs are made promptly.

Just wanted to take a moment to thank Gas Heat and Service for…read more their Prompt response to a call from my tenants that the heat in my multi family rental property in Brooklyn was down. Jack the owner showed up fast resolved the issues, and got the heat up fast. Warm Tenants are happy Tenants! Many Thanks!

Great plumbing support. Mike was communicative and explained why they were doing the things they…read morewere. He even made sure placement of a drain was ok based on comments I said earlier.

Terrible! Stay away from this company!! On May 2,2022, I had a scheduled a/c checkup, which was…read morepart of my yearly a/c and heating coverage agreement. They canceled the appointment because it was drizzling outside. Jessica, who contacted me to cancel the appointment told me that someone would get in touch with me within 2-3 days. So, someone should have called to reschedule by May 5. This never happened!! On May 8, I reached out on their company website without any response. On May 9, 2022, I called and got transferred to their answering service. Again, there was no call back! I did the same outreach the next day and Wednesday May 11,2022. I had also written an email to the owner , Mike on May 10,2022. There were a total of 5 outreach attempts without a response, only leaving my cell number for them to call back. Finally, I was fed up with their lack of responsiveness to my calls and e-mails. When I left my third phone message today with their answering service, I told the receptionist that if I didn't get a call back today that I would be writing a negative review and I would be taking them to small claims court to get half of my contract money ( $543 ) returned to me. Only today did I finally get a call back from the owner Mike. He was nasty, when he should have been apologetic to me. He told me that he's dropping me as a customer. He said he was going to come to my home , which I took as an implied threat to me and my family. He also lied to me and told me that he contacted me 5 times. This is a blatant lie as I just spent the last few hours checking my phone records for my mobile phone and landline. He only called back after I threatened to take him to court for breach of contract, which seemed to be what he was doing by avoiding calling me back and providing the services that I paid for in my yearly contract. I strongly urge anyone considering doing business with this company to seek another alternative. He is a nasty owner and can not be trusted. It is virtually impossible to reach anyone by phone and they certainly don't value their customers. I told him that I would give home 3 days from today to return half of my contract money. I don't expect that he will do this. So, I will likely be seeing him court in the near future!! I'd like to give ZERO stars, but apparently I can't do it !!

Very disappointed to know that this company says they will show up and then they don't and don't…read morecall to say why. Tried calling to see if they were running late. Nothing, nada, zilch. Wasted my time. Not hunting down a company to give them my money. That's silly. I can give this kind of money to another company who understands the value of professionalism!

Great company and great services. Reasonable prices. I had urgent issue with my water heater…read more Called Asap Plumbing & Heating. They came and quickly replaced my water heater for a new one. I would definitely recommend it to other people.

We found the heat was not working on the upper level zone of our home. We contacted this company…read more The company said they charge $95 for the visit over the phone, but when the plumber came he said it was a $100 deposit to do the work, we agreed and gave our debit card information. The plumber found a leak where the zone box that needed to be replaced. He said he didn't have the part in his truck but would check with the other mechanics. He said he could hook us up with a guy selling heaters to keep the pipes warm until he gets the part otherwise the pipes will freeze overnight. We declined. He later calls and says he could not find the part and would get it from the store in the morning. He tells us we can purchase four space heaters for $100 from his girlfriend. After being unable to find a heater on our own, we agreed to purchase two space heaters for $50 from him. We set them up in the garage and in room above the garage. The next day, the company actually deducted $125. When the plumber arrived, went to inspect boiler and let it slip that he just went straight home because his priority is to have dinner with his family every night. After installing the part, he had to wait for an assistant to bring a defroster because the pipes were frozen, (determined by only looking at the boiler in the garage). Once, the assistant arrived with the defroster they only attached it to the pipes in the garage. After forcing water through the system, they told me to check the pipes up stairs. We found water coming out from the baseboard heating. The assistant immediately replaced the pipe with a blowtorch. When I came back into the garage the plumber showed me that one of the black valves in the garage started leaking and went to the store to get it replaced and left. I began making small talk with the assistant, he told me that he doesn't even work for the company he is a friend of the plumber. When the plumber came back, he replaced two valves very quickly and I didn't realize it until I saw all the valves were now red instead of black. I asked him why he did that and he said both were leaking. I told him I only saw one leak and he said he can show me where it was leaking from. After the plumber used the defroster again, two more pipes burst on the opposite side of the room. After the third time, one of the previous pipes that was just replaced had also burst. By this time my husband texted me back saying that he spoke to his coworker's friend who's a plumber and that the whole thing could've been avoided if they had just drained the system and used antifreeze. I asked the assistant if this could have been avoided with antifreeze and he said "yeah, maybe." My husband called some time later and I gave the plumber the phone, he told plumber to stop doing what he's doing, to drain the system and put boiler antifreeze in. The plumber replied that it wasn't a good idea, that the job is almost done and that he will have to do it on another day. My husband complained that would cost more money as it would be a whole new service charge. The plumber said he would check with the office an handed me the phone, while I asked my husband what transpired, the plumber ran the water through the boiler one more time stating the system was fixed and service was completed. He showed me how to use the thermostat properly and said everything was set. In the final walked through with the plumber, we heard water coming down and saw that almost the entire ceiling had collapsed in the back bedroom!!! I was in total shock and began to cry. All of my things were soaking wet with patches of debris from the ceiling and insulation. The plumber tells me that it's not as bad as it looks. They replaced the pipe in the ceiling then went to the truck to call the owner of the plumbing company. When they returned, they gave me a bill for over $1900, stating they found 9 split pipes with no other details and left. The bill didn't include the $125 they already took out!!! After my husband came home we started cleaning up the ceiling damage, we later realized upper level was still not working, they merely turned the system on downstair and left the upper level off. We had another plumber come the next day, in ten minutes he determined the issue, properly drained, defrosted, and had the upper level working. We called the owner the next day, we requested an itemized bill, informing him the system was not fixed by his mechanic, the ceiling was damaged, the busted pipes could have been avoided, and the conflict of interest with the plumber selling heaters on the side. The owner replied that he knows what his guys do and was okay with it. Looking at the itemized bill, we realized it was inflated. We were charged for additional hours, the "assistants" labor, and the materials listed were four times the retail price. The owner's response was he can charge whatever he wants for materials.

Five stars are not nearly enough to express my satisfaction. Professional, honest and efficient. To…read morehave a company dispatch someone and have him arrive by 9:00 am on a national holiday, only to fix my broken AC unit within an hour without up charging is not something to go unnoticed. Caring, courteous and fair. I'll never call anyone else to service my heating, plumbing or air conditioning. -Jason