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Dallas, TX

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Advanced PC Products

5.0 (1 review)

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14 years ago

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Office Depot - Building facade

Office Depot

2.7(27 reviews)
3.3 mi
•$$

I needed help printing and laminating a few pages for a project, so I called ahead to check pricing…read moreand make sure they could do it. I spoke with Aja over the phone, and she was incredibly friendly, helpful, and knowledgeable, she was super easy to talk to and gave me all the info I needed. When I came into the store, Aja was just as great in person. She helped me put everything together and was super patient and attentive, even though a line started forming behind me. You could tell she was doing her best to help everyone, and the customers seemed to notice and appreciate it. She gave me great advice, made sure the project turned out right, and somehow stayed calm and kind through it all. It's rare to come across that level of customer service these days. Aja really went above and beyond. If you need help with printing or anything similar, I highly recommend coming here and asking for her!

I was shopping for office chairs today and came in around noon and found one I really liked. Wanted…read moreto compare it to a different one at Staples but wasn't like the one at Office Depot. I came back but near closing but ran in knowing I was looking at one chair. I was greeted "hey guys, we're closing in 15 minutes" at 6:34. Walked back and was trying to find the one that was there while the two gentlemen followed one with the night deposit that said "guys these will be here tomorrow and the deals on chairs are next week" then walk into the employee door. The white guy was I think trying to rebound as he knew his buddy messed that up and reiterated that they were going to be here tomorrow and told me what time they opened. I quickly walked out with the white fellow following like I stole something and I gave it to him. I feel bad this evening but the guy doing the deposit set me off when I knew exactly what chair I wanted. I wasn't pleasant when I left and told the white guy to cut it as he knew that I was pissed. I feel bad for taking it out on him when it was the other guy but more so mad because we left at 6:41. I was in there for 6 minutes. 6 minutes.... SIX minutes. 19 minutes before closing. Being that we do orders from Office Depot is a big disappointment. Didn't mean to take it out on the white guy but his buddy needs to find something else. Not pleased at all

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Office Depot
Office Depot
Office Depot - Lonely printer with no info

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Lonely printer with no info

Best Buy - Irving - The car audio install area

Best Buy - Irving

2.0(53 reviews)
6.8 mi
•$$

I came in to purchase a washer, dryer, and a MacBook Pro. I can't remember the girl's name that…read moreassisted me with my washer and dryer, but she was knowledgeable when it came to addressing my concerns. Free delivery was set up (I guess this is the promo in store because I attempted to purchase online but was getting a $49 delivery fee per item, no thank you!). Christian (short one, because there is two of them) was my sales rep in the computer area. He was helpful and patient when it came to my indecisiveness. I purchased the wrong MacBook and didn't realize it until I arrived at home. He helped me with my exchange and the fraud department (account flagged due to suspicious activity). Thanks y'all! Definitely coming back!

My review of Joan, Store Manager, Irving TX Best Buy…read more I've been a loyal Best Buy customer, spending over $10,000 in the last month alone, but my experience with Joan, the store manager at the Irving, TX location, has completely turned me away from the company. When I tried to return a defective receiver that was just two days outside of the return policy, Joan was incredibly rude and unhelpful. I wasn't asking for special treatment--I simply expected some flexibility and respect given my long-standing business with Best Buy. Instead, I was treated like my loyalty meant nothing. What makes it even worse is that if I had purchased this item from Amazon, I would've been well within their return policy. I specifically chose to shop at Best Buy instead of Amazon (even though the price was the same) because I wanted to support a brick-and-mortar business. Clearly, that loyalty was a mistake. Moving forward, I'll be doing all my shopping with Amazon, where customer service is consistent, and policies are more customer-friendly. It's unacceptable for a company like Best Buy to treat a high-spending customer this way, and I can't recommend this location--or the company--anymore. Best Buy has lost my business for good.

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Best Buy - Irving
Best Buy - Irving
Best Buy - Irving

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Computer Store - $49

Computer Store

4.4(12 reviews)
6.0 mi
•$

he's not exactly quick, or honest, or good at what he does, but he *is* affordable & he really…read moreneeds the money, so if you're frugal like me, give him a try - after reading these tips: 1. BACK UP EVERYTHING half the computers I've taken here came back with the hard drives wiped clean. The other half got lost & he doesn't seem motivated to do anything about that. 2. Call before visiting. some shops would call you if there's been a delay. Most will call or email when the work is done. That's not Jimmy's style, so if he told you it would be ready last week, save yourself a trip by calling to make sure. 3. don't bring the charging cable. he's got plenty that will work with most devices & will probably lose yours anyway. 4. be patient James doesn't have a great short term memory & may ask several times what your name is & what brand your computer was & what he was doing to it. maybe put the important info on a notecard affixed to the device. large print. 5. inspect the device before leaving with it. did he put all the screws back in? does it boot up? this could save you a trip or two. 6. Try it yourself first. there are probably a few videos online that explain what you need done. DON'T UNDERESTIMATE YOURSELF! you can do hard things well. if you get stuck or don't have the time, Jimmy's got you. 7. make your device unique Jimmy's got a dozen stacks of silver & black laptops & tablets. put stickers on yours or paint a corner with nail polish. bring it in a neon green box or something.

Very knowledgeable, reasonable and experienced. needed more characters to post so here they are.read more

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Computer Store - $129 Computers including monitor, keyboard and mouse

$129 Computers including monitor, keyboard and mouse

Computer Store - $49

$49

Computer Store - $129 Computers including monitor, keyboard and mouse

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$129 Computers including monitor, keyboard and mouse

Sewelltech

Sewelltech

3.9(32 reviews)
7.3 mi

I spilled wine on my MacBook during finals week and thought my life was over. I hated myself bc I…read moredid the exact same thing 2 years ago during finals and I had to buy a new computer. I feared the worst and the wrath of my bank account. I was convinced it would be unfixable again. Thank you to this miracle place my MacBook was saved! I'm also dumb and I don't have enough iCloud storage so I feared all my memes and old school documents would be lost forever- but they were saved! It did take a while, but they told me this bc of corona because there were a lot of delays. It was fine because school was over and I was just laying by the pool. I am very happy with the service, communications, safety precautions, and the success of my renovation!

I brought my computer in to SewellTech because I had some minor liquid damage to my MacBook and…read morewasn't willing to pay the absurd price Apple quoted me at. The only issue the computer had at the time was that it wouldn't charge properly and they quoted me at $368 to replace the board and the battery. When i got the computer back I was told by Luis (my technician) that everything was tested and to be in perfect working order, however, after getting my computer back i noticed immediately that the MagSafe port would get scaldingly hot. The surface of the computer would also get extremely hot and my MacBook charger was also starting to turn yellow and fray despite being just 2 months old. I knew that something was wrong and therefore brought it back for repairs once again. After about a week they told me that they had once again replaced the board, the battery, the charging port, and also added that since they didn't have my exact Logic Board in stock they upgraded it with a better processor "free of charge". I was immediately skeptical of someone upgrading my computer for free, and of course when i got my computer back, it was now having NEW issues with the battery. The battery indicator on my computer was displaying absurdly long amount times to charge (8.5 hours to full charge), it would die unexpectedly while at 6% battery life, and had a whole host of other issues. Instead of going back to SewellTech i took it to the Apple Store where they ran diagnostics and found that the battery had issues and needed to be replaced. I emailed David a copy of the failed battery diagnostics and was furious at him for lying to me and demanded that he refund me the cost of battery replacement. He asked me to bring in the computer so he could personally look at it himself, which I begrudgingly agreed to do. After looking at it for a few days he said he ran diagnostics and that the battery was perfectly fine and that my charger was most likely the issue. He also told me that Apple computers tend to be inexact and that the battery indicator can be off by several percent and that nothing i mentioned was unusual. Both his answers here are complete bullshit, and at this point I knew David was just trying to con me. My charger was only a few months old, had been inspected by Apple less than a week ago, and was confirmed to be perfectly fine by an Apple Store technician. I've also had multiple MacBooks and iMac's for almost 15 years and have never seen any MacBook have the type of battery issues that it currently has after David and his "technicians" performed "repairs". To be 100% certain I also called Apple afterwards and spoke to an Apple Technician who told me that the battery issues I was having are not normal and that David's explanation was 100% nonsense. To sum things up, going to SewellTech has been an absolute nightmare. David and his staff are grossly incompetent at performing repairs and they make up lies to cover up their shoddy work, hoping that people will be ignorant and naive enough to believe them. I also found out that despite being an Apple Authorized Servicer, when they replace parts on your computer they do not use original Apple Parts but instead use third party parts - which are often cheap and unreliable. This explained why my board was upgraded "free of charge" and why the battery was also failing Apple Diagnostics - because they weren't new and they weren't even Apple parts. Look folks, I really don't care where you go to get your computer fixed but please don't go here - David is a grade A con-artist and makes a living by defrauding his customers. David is also a complete asshole and a repugnant human being. My MacBook is now filled with cheap refurbished third-party parts, has a myriad of issues, and will have to be taken back to Apple for more repairs. I'm in the process of filing a complaint with the BBB and will be taking David to court for all losses. I'm sure David will reply to this post with some half-assed nonsense and falsehoods but don't believe any of it! This place shouldn't be called SewellTech, it should be called FooledYouTech

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Sewelltech
Sewelltech
Sewelltech

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Advanced PC Products - computers - Updated October 2026

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