Great service and very professional! They fixed my computer quickly, explained everything clearly, and the price was reasonable. Highly recommend this place for reliable computer repair! read more

Orli has been my computer repair professional for over 10 years and I haven't had a computer problem that he didn't solve. He can answer any question you have about a computer. I would say he is gifted perhaps because he has a love for his work and has spent years perfecting his knowledge of the inner workings of computers. read more

STAY WAY. PAID TO DO NOTHING. PLEASE READ. The owner of the store frequently argues with customers over nothing. Also failed to notify me twice that they kept the parts to my computer without me knowing. One was brand new RAM and the other was the power cord I gave them to use on my PC. Attached is the messages exchanged on text following my request for it back. (More details in last paragraph). I came in after requesting that they do a BIOS update on my computer because I didn't have time to do it that week and needed it ASAP. Was willing to pay ridiculous price because what was happening in my life. It's a simple task but they ended up blaming the issue on my BRAND NEW out of the box CPU and gave it back to me. (BIOS update is still possible btw even if that was the case). Charged me $100 just to not fix anything or do what was agreed upon, on top of leaving my PC in a MESS. CPU cooler wasn't screwed on and smashed around the case as I walked out. The following messages are from a few days after the appointment I had with them. At this point I was getting ready to set up the pc and fix it myself then realized the cord was missing. After I told him I needed my cord back I called him a second time and he says "You left it here" right before picking up. On the phone he pretends like he doesn't see anything laying around and says I never left anything there despite just telling me I left it, through text, 2 seconds before picking up. At this point I had already driven down there twice. First time to get my pc, the second to take back my RAM. In the text you can literally see how he's trying to deny that he confirmed it was there, despite highlighting his text TWICE. Went there and got some cheap plastic cord. The owner had the audacity at that point to say "that's what they left." I just walked out. Looked up the brand and it was a knock off Amazon one. Look through the messages guys, it's at the very least evidence that there is no accountability here. I have nothing to gain from this review, just want to warn potential customers and save y'all money. read more

Amazing customer service! I have always experienced EXCEPTIONAL service every time I have used Arlington PC Repairs. Orly is so kind and understanding and an exceptional expert in all computer issues. You will NEVER be disappointed entrusting any computer-related issue. Highly recommend...you will be pleased with Arlington PC Repairs!!! Larry B. Burleson, TX read more

Fixed my computer timely and did a great job for reasonable price. Friendly service. Highly recommended.

It's been awhile since my experience with this shop but I recently got back into writing reviews and saw my messages with them from last year so I was reminded. I went to see them on 6/1/2021. I brought my Mac book air to them because it was running slow when I was on the internet. I had run a virus check on it but it came back negative so I had no idea what was wrong. I don't know much about computers so I knew I could easily get hustled. Come to find out my computer is just old, it's from 2012 and no matter what you do it's not going to run much faster (after having my bad experience I went to the Apple Store to ask questions). Orli & Son's took hours longer than they'd originally quoted me and then didn't even communicate with me on the status of them checking out my computer even though I'd dropped it off early. I had to keep contacting THEM for an update...it was getting close to their closing time and they STILL hadn't finished with my computer. I needed my computer for college. I had originally chosen them because of the time frame they told me they had available when I first called and then when I dropped it off they said it would only be a couple hours. It was the son that was at the actual shop and the father I spoke to on the phone or was texting. After checking my computer Orli said there wasn't anything wrong with it but recommended replacing the hard drive....even though there isn't anything wrong with it just to see if it helped which wouldn't be worth it cost wise (I found out later). He could've just told me the computer didn't have anything wrong with it and to just use a different browser since supposedly when he was messing with it most of the internet browsers ran fine and bring it back if it starts acting up again. I ended up trusting my gut and just paying the diagnostics fee and taking my computer back. I don't know...I just felt weird like I was given the run around or was being taken advantage of all while not being communicated with. Definitely do not recommend due to the trust not being there and the lack of communication especially when you're entrusting your personal property with them. read more

Beyond Computer Repair - See how I have to ask all the questions. Notice the text is at almost 6:30 pm and they close at 7 pm. - IT Services & Computer Repair Near Me - Arlington, Texas

I texted early am and he told me to come over. Fixed my issue immediately and was fairly charged for the service. Recommend to all!!!

I am a retired IT professional and sometimes we too run into issues we can't solve. After reading the reviews on Yelp, I feel I made the correct decision on help to get my Dell XPS laptop repaired. I had run into issues after an update prevented it from booting. Before during a clean install of Windows 10 Pro, I wanted another set of eyes on the issues. Li was so professional and took ownership of my issues right away. We did determine that a clean install was the way to go. I had Li format the laptop and get it ready for my to reinstall my applications and data. Thank you Li for the wonderful service and the quick turn-around. You ROCK! read more

Went in during regular business hours and the door was locked. Called the phone number provided and a man said that his son is probably sleep and he will call to wake him up. Sleep???? The man then follows up with a text telling me to wait in the parking lot for 25 minutes for his lazy son to wake up to deal with a potential customer. Will never get a penny out of me read more

Oril is very nice and knows his stuff. He diagnosed an issue on an old PC I have and gave me a workaround so I could keep using it even though we could not find replacement parts. He did not want to charge me for his time spent on it because he felt he hadn't actually fixed it. I love that attitude and work ethic. I made sure I paid at least a little something for his time. I am now a loyal customer and will bring any other work I need to him and will not hesitate to recommend him to my friends. read more

Orli did a fantastic job on the screen repair for my laptop. Not only was he knowledgeable and certified to do the work that he does, he was courteous and quick to give advice when I had questions. As a student it's crucial that I have a workstation that is fast and efficient and Orli helped me make sure my laptop is in the best shape to /start the semester. If you are looking for high quality builds or repairs that are fast and efficient this is the place to go! read more

If u ask me where is the best place to repair ur computer in Arlington? This is the right place! My aw17 has got some power issue and I bring it here, I came to the store in 5:45pm, guess what, in 6:20pm the owner called me and said everything is fixed!! 5 star 10/10 I will tell all my friends about this store! read more

Note: the phone number listed on Yelp is out of service. The phone number shown in their website, orlipc.com, takes voice message. We have used Orli & Son's several times (with Orli Garcia performing the work) - always with good results. read more

Very quick service. I dropped it off in the afternoon and had my MSI laptop's hard drive replaced and ready for pick-up by the evening time. Good communication and friendly service. Definitely recommend! read more

I contacted Orli for a screen replacement on my brand new Acer laptop through Yelp, and he responded immediately with a great price quote. I came in the afternoon and dropped off my device, and within an hour I received a phone call back that it was finished! He was able to upgrade my TN panel to a bright IPS panel which dramatically made a difference. It was fun to talk to Orli about his technical certifications and how I could get started. He was able to provide me with all the resources needed and how to succeed. Overall, a fantastic computer service shop with a knowledgeable owner, I would recommend Orli to anyone! read more

Orli is great!!! Great tech work. Great price. Great customer support after the business transaction!! Orli will be my go to from here on with all my computer issues!!! read more

Li did a great job on my daughters laptop. We'll definitely bring our computers to him from now on.

I highly recommend this store. The staff is nice . They provide the quick service as possible and the price is reasonable. If your computer has any problem, they will be quick to identify it and give you a quote immediately. read more

Fast, fair priced work. A recent Windows 10 update corrupted our profile and Orli was able to fix it quickly and also provide some very helpful insights into increasing our start up speed. Super friendly and reliable and we definitely will come back. read more

Dropped off my Computer to get repaired and it was done the same day. Super friendly guys here with honest work and prices. I would definitely return here for my future tech repairs over the franchise repair stores. read more

Great service that was fast and informative. Simple without any run around. We exchanged messages online and Orli told me to come in for a free diagnostic. I stopped by 20 minutes later and we were able to figure out the problem. He suggested two options and provided me an option that would work great with my budget. Two hours later my computer was fixed and better than new. I will tell everyone I know to go see my new friend and support a quality small business. read more

Orli is extremely knowledgable about networks, computers, memory, programs, etc. I think I've found our new IT guy for our company!

I have used the services of Orli and Sons for quite sometime. I recently had them rebuild my computer which only took them about a day and half to complete the work!!! When you arrive at their place of business you are escorted to their work area and given a comfortable chair and offered a beverage as they examine your equipment. A courtesy unknown in today's workplace.....but deeply appreciated. Due to our handicaps they also carried our equipment to our car!!!!! What Class!!!!! Along with their respect for their customers they also provide you the opportunity to send texts about issues you may be experiencing with your equipment. They respond just as soon as it is convenient for them....Never have they not responded!!!! We are overjoyed and so very satisfied with the professionalism, workmanship, and competitive pricing of this business. Trust they will be around for a very, very long time....we will need them!!!!! read more

This guy is nice. Wasn't a lot of inventory, but a decent selection. We purchased a rebuilt laptop with higher internal storage than what we could have bought new at that price. He seems to stand by his work and is rather friendly, unlike most Tech Guys. Hoping to build a new relationship as our new go to guy. read more

The owner Orli is awesome! He knows so much about parts, shortcuts, etc. He got me a fabulous deal on a new tower, i cant recommend him enough! Thank you!!! read more

Full disclosure: Orli didn't repair anything of mine. That's why I like him... I chose Orli, despite the longish drive from Irving, given his reviews. I brought in a two-year old Toshiba laptop that wouldn't do anything (the power would go on, but nothing showed on the screen). Orli told me if the motherboard was out, it would be about as expensive to buy a new one with those features as to repair it. I left and got the call within 30 minutes: it was indeed the dire diagnosis. Orli charged me nothing for his time, and while he had some refurbished laptops he could sell to me, he clearly wasn't trying to steer me toward those. He also could have suggested replacing the defective part, but he was convinced it wasn't worth my money. Bottom line: Orli didn't chase a buck when he could have done so, either for his service (for which he had a right to charge me) or by trying to sell me something (which wouldn't have been out of the question). And he seemed happy to help, despite receiving nothing for his time. These days, that decency is worth a lot to me. Should I need something in the future, I'll happily make the 25' drive to bring my business to Orli. read more

Orli was extremely helpful in helping me diagnose a faulty power supply on my custom built desktop. He did a quick test on the power supply itself, which showed that it was fine, but didn't mind doing a live test of the unit in my pc, which revealed the problem. He was extremely kind, approachable, and thorough, and I can't recommend him enough! read more

The best computer repair service I've experienced in many years of owning a computer. Took-in 2 computers, my primary and the back-up, both of which decided needed repair. They were in & out the same day. He called and explained everything completely, the cost, and had the computers ready at 5 PM. Prices are reasonable, service is excellent. read more

They fixed my girlfriend's computer a while ago when it was making some terrible noises, and became incredibly slow. They had it back to us the next day, and the price they charged was very fair. I'd fully recommend them to anybody. read more

I just had a really great experience with Orli and Sons! I was having a concern with some seemingly corrupt programs on my new laptop. After attempting to troubleshoot at home, I was afraid that it would be beyond my expertise. Went in to see Orli and he was such a nice guy! Made me feel totally comfortable and at home, walking him through the issues I was having. It turned out to be a pretty simple fix, that we worked on together, and at no charge! I love being able to understand what is being done in case it happens again, but I'm always afraid to talk about that with the repair techs since that's how they make money. For Orli, it wasn't about the money. He definitely loves his job and seems such a happy guy, that his cheerfulness is contagious. I highly recommend this place to anyone in need of computer repair! read more