My parents gave me an aged vehicle after it had already racked up over 300,000 miles on it. My wife and I have been using it as a second vehicle...until something went wrong. Last month, my wife called to let me know that there was a horrendous sound coming from under the hood and the vehicle had lost power steering.
For weeks, I played "armchair mechanic" and searched online auto repair forums for a proper diagnosis. There was a wide array of opinions about the problem -- ranging from a bad transmission (gasp) to other moderate fixes. After setting upon what I thought to be the answer, I confirmed the symptoms and diagnosis with my dad. Now, all I needed to find was an honest and fair mechanic who wouldn't burn my wallet.
An honest mechanic? It sounds like an oxymoron, doesn't it?
My initial calls to local area mechanics were horrible. Some of the mechanics were already preparing me for the worst -- transmission replacement or something equally as expensive -- even BEFORE they looked at the vehicle. One local mechanic (I won't name names) even wanted to charge me just to listen to his diagnosis over the phone.
My dad and I were convinced that the problem was the idler pulley. Hey...if it walks like a duck, talks like a duck, has feathers like, well, you get it. I explained this assumption to all of the mechanics that I spoke with, but most just shrugged their shoulders and told me that they would figure it out on their own. They just wanted me to drop off the vehicle and leave it at that. Those who would listen offered a massive estimate for the repair.
I called a mechanic that I knew in Texas and asked for an estimate on what it would cost to have the idler pulley replaced. He gave me an estimate for parts and labor. It wasn't too bad; however, I didn't have much more money than that to work with. Besides, this is California -- the land of high taxes and inflated prices. Would I be able to find a mechanic in this area that could fix the vehicle without breaking the bank?
A final Google search led me to Yelp...and to Dave's Auto Repair. The Yelp reviews looked good...and a neighbor told me she only trusts her car with Dave.
Sure enough, Dave immediately struck me as an honest guy. I arrived to find Dave explaining to a customer with an expensive vehicle that his car's electrical system was fine...and that he just had a bad bulb in his headlight. He charged the man a $5 bill to replace the bulb and called it a day. Needless to say, I was impressed...because a lesser mechanic or shop owner could have easily taken advantage of a man who WANTED to spend money to fix his vehicle.
After this, Dave listened patiently, politely and attentively to my own internet-diagnosis. He immediately walked over to my car (with me), looked under the hood and confirmed what I suspected. Now, I just needed an estimate.
Surprisingly, Dave's estimate was even LOWER than the estimate given to me by my friend in Texas! In fact, it was quite a bit lower! As a result, there was another issue in my vehicle (a not-so-pressing fan motor replacement) for which I asked for an estimate. Dave would be able to fix BOTH things for less than the price of what most mechanics wanted to charge me to simply replace an idler pulley!
I agreed...handed over my keys to Dave...and he let me know that the vehicle should be done early the next day. I picked up the vehicle and it ran beautifully! Since the lack of an idler pulley drains power, Dave had even charged my battery overnight at no cost!
I am impressed with Dave's Auto Repair. My old SUV was treated with the same attentive care as a brand new luxury vehicle. Kudos to Dave for his fender-side manner. I will now trust him with ALL of our vehicles' repairs. read more