Yarnell's is my go-to mechanic shop. They are up-front about the work they do, they are good about keeping me informed about any surprises, and I trust them. They have been my mechanic for at least a couple of decades now! read more

A diamond in the rough with really good prices. Their service is good and they are not looking to overcharge you. How lucky for me to have an office walking distance from them. Been there twice and maybe once or twice more for advice. They are like a walk in encyclopedia and give answers right away. Then the dogs that laze in the sun and don't bother anyone. Now I'm hooked for life. read more

Yarnell's is a rare find in Silicon Valley. This is a shop where you can trust their recommendations and the work performed. In particular Ed watches over the business to make sure customers are informed before the repairs are done, and happy at the conclusion. They do quality work and have fair pricing. I have been coming here for many years, and highly recommend Yarnell's. read more

Really impressed by how quick, friendly, and professional they were. Never trying to upsell you or trick you into getting more work than you want done. Will be coming back again! read more

Unlike dealership, this place does not upsell and recommend unnecessary repairs. The price is reasonable and they treat me like family.

I have been coming here for years and I am totally impressed. They instantly fixed and diagnosed a problem on my first 4Runner which the dealer couldn't find. I have been coming here ever since. They are reasonably priced very knowledgeable and extremely friendly read more

I've been totally remiss in only writing my first review of Yarnell's just now after being a customer for at least 15y! This place gets 10 stars on a scale of 5! Time and time again, Rick (runs the front desk and I believe is the owner) and the rest of the folks at Yarnell's have provided our family of cars the highest level of customer service! If you have a Toyota or Honda (or Lexus or Acura), they are the go to place for whatever ails your car. (They do other makes as well, but specialize on Toyota/Honda.) The job gets done right the first time and for the right price. Just this past week, I had the (12V) battery replaced in my 2006 Highlander Hybrid along with the headlight restoration (now I can actually see the road at night!). When everything was done I asked Rick to come out and listen to something I heard in the car for the first time that morning. Turned out to be tons of leaves/debris coming in contact with the AC blower. He pulled out the old air filter lickity split and replaced it. "How much do I owe you?" I said, "No charge." he said. That's just one example of the several times he has helped/provided something at no charge. He's provided advice over the phone several times too! The day Rick decides to retire will be a sad day for all of Yarnell's customers. Yarnell's really understands what it means to serve their community. read more

Just wanted to thank the exceptional team at Yarnell's again. Through the years they have provided the utmost in care and service for my cars, which happen to be all Toyotas--and since all of my kids drive them, it's that much more important to go to a place that you can trust! Thank you again--I am always grateful for your thoroughness and attention to detail that each of you give! Extra thanks to Ed and Rick for years of consistent care and kindness! Thank you! read more

I've been going to Yarnell's for many, many years. Owner Ed Y. and Rick M. at the front desk have ALWAYS been kind, helpful, informative, fairly-priced, and honest. I've referred a number of friends to Yarnell's, and they have all been equally pleased with the service there and have thanked me. I cannot recommend them highly enough! Recently I bought a new Toyota and scheduled a servicing at the dealership where I bought it. When I arrived for my scheduled appointment, they said it could be a 2-hour wait. Forget that! I drove right over to Yarnell's and got scheduled there for timely service, even though the dealership's service was covered by new-car insurance. read more

always a great place for a toyota service the team is extremely focused and delivers great workmanship on time read more

Great service and excellent quality Friendly timely honest good value Convenient location read more

After 15 years of trusting 4 different cars with Yarnell's, I can now finally bump up my review to 5 stars (I forgot, sorry!). They are unbelievably personable, trustworthy, and always answer my annoying questions about the cars. Will be sticking with them for at least another 15 years I'm sure. read more

Always appreciate the team at Yarnell's! FAR cheaper than going to the dealer, and I definitely trust their work. I got a full health check from a different shop but came to Yarnell's for a second opinion because of the laundry list of scary issues the first place noted which totaled $3,000 worth of repairs. Rick went through that whole list line by line and explained each one to me and why they weren't "catastrophic" problems as the other place had said; he just promised to keep an eye on them whenever we brought the car in. I've been bringing our Camry in to Yarnell's for its regular service ever since. At my most recent checkup, our dashbox hinge was broken but I forgot to mention it; they must have caught it while checking our filters and made the fix with no charge or mention of it on the report. I decided to stay with the car rather than drop it off and they completed the oil change and service in about 30 minutes! Yarnell's has cheerful and competent workers who do great service. The two cute pups they have roaming around the shop also make each visit a joy :) this is the place to bring your car! read more

I've been coming here for years, the team is friendly professional and knows their stuff. Highly recommend! They've kept my poor RAV4 going strong. Always appreciate the service! read more

Not able to pick up the phone Not able to leave a message Only way to contact them is to come in. Probably easy for them, not for me. read more

I discovered Yarnell's after taking my Toyota to the dealer for years like a dummy. I decided to come here after realizing it was super close to me and I saw so many positive online reviews. I haven't had to get any major service done, but the regular stuff I've gotten here over the past two years or so has been great! Super easy to just drop my car off, walk home, and come back when they're done. The staff has always been very nice and coming here has been seamless... and a lot cheaper than the dealer. read more

Great service. Fixed my issue quickly I have confidence on their analysis and resolution! Will certainly return if I need additional service!! Thank you!! read more

Great service - had front brake pads and rotors replaced I was greatly surprised as it came in way under what I thought I would be paying - definitely competitive - and just simply a nice auto repair shop with friendly people - thanks Ed! read more

Been going to this place for years. Would consider it a diamond in the rough. Love all the people there and the dogs too :)

Just went in again today for oil change and car check up. Rick, Ed and the service crew, nothing need to say, simply the best

They are the BEST. I have been going there since 1987.... That's almost 40 years. Always good service.

Wow, finally an auto shop with the utmost integrity and greatly qualified auto technicians!!! C Bedford Palo Alto read more

I have been with Yarnell for more than 2 years. They explain their works carefully to their clients. I appreciate their high-quality services and honest attitude. read more

This business is a pot of gold in a sea of shameless scammers. I took my car, purchased at Anderson Honda in Palo Alto, to Yarnell's, after Anderson Honda told me I needed five things done, during a visit to replace a key fob. I strongly suspected they were being dishonest, so I told the service representative from Anderson that I had recently replaced the battery in my car with the one rated for the vehicle and was going to do my research by taking the car to Yarnell's. Note: One of the things they told me was that my battery, which was less than nine months old, was bad. Fast forward to today, when Yarnell's told me exactly and precisely what I thought they would, that NOTHING Anderson Honda said I needed to have repaired required actual repair. Kudos to everyone at Yarnell's! May the car gods shine upon you and give you overwhelmingly good fortune! And as for you, Anderson Honda, may you wear the shame you so richly deserve like a red flashing light intended to drive customers anywhere but to your door! read more

I must have SUCKER stamped on my forehead. I'm not getting HOSED! Yarnell's wanted to charge me the same pricing as the dealer charges. BUT!!!! they said they'd have to remove the alternator to replace the lower radiator hose, and, they said maybe some other hoses needed to be replaced but the know what kind of hoses. I called the dealer who said it's only necessary to remove an engine cover plate on the bottom. Funny thing though, only the top hose was leaking, and they showed me this. I replaced the upper hose myself- it was less than $30 for the hose and took me less than a half hour. The only tool I needed was a screw driver. read more

Yarnell's Service Center - Auto Repair Near Me - Mountain View, California

They answer the phone and are honest dealing people. I had them look at the brakes on my Honda CR-V this summer because a cheap oil change provider said I needed them. Yarnell's said I didn't need them for a few more months, and didn't charge me a penny. Fast forward a few months, and they changed my front brakes, and said I still didn't need rear brakes, plus took care of my oil change, AWD fluid, tire rotation, AND the rodent damage to the wiper fluid pump wire and hose, all for a fair amount. They are pleasant to deal with and I recommend them to anyone who appreciates honest, fair-dealing, quality auto service. read more

Always great service. Helpful diagnosing problems. Never overselling. Tell you what you need and no more.

I made a appointment over the phone, and then took my car in for service. They did not perform as they said they would. They said it would take an hour; they were done in 37 minutes. On the phone they quoted me $230; instead, they charged me $140. I will investigate by taking my car here again next time I need service, to see if this pattern continues. read more

I've taken two cars here for an oil change. They offer additional inspections with the oil change as part of the service which I thought was great! Just make sure to call ahead of time to schedule cause they're pretty busy read more

I had a very positive experience here to repair mechanical parts on my car. The services was completed MUCH less cost than the original estimate. I have been using Yarnell for more than 10 years but this experience reconfirmed why I can continue to rely on them for my car troubles and maintenance. After the initial estimate by Yarnell staff, I asked another shop down the road (The one that is supposed to offer Costco discount). The other shop told me 5 times higher quote for just to start and the final cost would be 7-8 times more than what I ended up paying Yarnell's final bill. Don't get fooled by Costco discount offer! Check with Yarnell and make the appointment to have your car repaired by Yarnell. Also, how can you not smile by their 4 legged greeter read more

My husband and I have 24-year-old Toyotas, my Camry and his 4-Runner. Yarnell's has kept them running safely all these years. I recently did not pass a smog check, asked Yarnell's to do whatever it cost to make the car non-polluting. They found a $30 thermometer that needed replacing. I appreciate the "checkup" they give whenever you bring the car in for an oil change. read more

Good service and very responsive. Took my Tacoma in for an oil change because I saw signs of oil leak and I had to trickle charge my battery to bring it back alive. They took care of the leak and did not try to sell me a battery. Just checked that it was OK. All for price of oil change. read more

I brought my car into Yarnell's for an oil and filter change. When I got home ( 5 miles) I decided to check the oil level to make sure it was properly filled. When I checked the dip stick I was alarmed to see there was no oil showing. I added a quart of oil that brought the level up to just below the "Add Oil " level. Another 1/2 quart brought it into the proper fill range. Inadequate oil could lead to some expensive engine damage if left unchecked. This is the second time ( and the last ) that this has happened to me at Yarnell's. In trying to increase their profit by $5 from shorting the oil change by a quart, they have lost me as a customer. read more

Great service and very knowledgeable. They've taken care of three of my Toyotas and have always taken great care of them!

So happy to have found Yarnell's! I brought my Toyota CHR in for a check engine light and I was expecting some serious maintenance, which instead with diagnostics, needed to be only an oil and filter change = $86. I mean, to this unemployed person, that's a MAJOR win! Shout out to Brutus, Ed, Rick, Mike and Angelique for an incredible service and experience. read more

My daughter brought her Toyota Prius to Yarnell's because she had some leaking fluid. Yarnell's was very efficient and affordable and fixed the problem right away. We were pleased. So I decided to bring my Subaru in; I had a clutch that had been improperly installed by a different shop during prior service work, and it was very grabby/juddery in first gear. Yarnell's knew exactly what the problem was and were aware that a specific type of spacer is needed on Subaru's - it's not something that is often even documented by Subaru. But Yarnell's work on my clutch fixed the problem that the prior shop had caused and now my clutch works perfectly. The clutch pedal was incorrectly adjusted by the prior shop as well; and after getting the clutch replaced by Yarnell's I noticed that with the new clutch and the bad pedal adjustment, something didn't feel quite right. When I brought the car back to Yarnell's they were super responsive and fixed the pedal adjustment right away. While I would have wished that they had caught that the first time, I'm still very satisfied that in an imperfect world where "stuff happens", Yarnell's was able to take care of me and get everything sorted at no extra charge. I will be returning to Yarnell's after my great experiences there. (And by the way, their work was less expensive than the prior shop's bodged efforts!) read more

Great service by a long standing family owned business. We like the people there... but ... I just wish their pricing could be more competitive. That is forcing us to consider other options at times. read more

They are happy people/auto mechanics shop that still do honest days work and charge accordingly! service is clean, explained, no over charge or gibberish and super good on time and informing when to expect completion of service. Oh i Am shit scared of dogs but they have had dogs on site as long as i have brought my business here over last 20 some years. These babies are just soo non invasive, they are like spiritual dogs. Never fast, aggressive or make a sound. They get my love every-time am there as they bring me much to much peace, love and soaking in the sun while i get loves!!! read more

Yarnell's Service Center - Their three zenned out dogs who guve me much too much love and peace. - Auto Repair Near Me - Mountain View, California

It's rare to find such an honest business like Yarnell's, nowadays. I've been coming here for a few years now since I moved to the Bay Area. I'm always impressed about their great customer service, quality work, promptness, and a very reasonable cost for their service. read more

Let me start by saying that this is my first time at Yarnell and I really didn't know what to expect. On 1 29 22, my 2010 Honda Odd van engine was making a loud noise. My usual mechanic said that the engine needed to be taken apart to find out what was making the loud noise. He said worse case, engine rebuilt costing around 8000 dollars. My neighbor told me to take my van to Yarnell because he had heard nothing but good reviews about Yarnell. There, I met "MIKE" who told me that he would take care of and he did. Later, after taking apart the engine, Mike said the problem was the timing belt tensioner. He broke down the price (labor and parts), which was very reasonable. In a few days, Mike was done with my van. I also found out from "Rick" who works behind the counter that Yarnell had worked quickly to secure the part I needed for repair. After he explained how it was done, I was more than impressed. I would not hesitate recommending Yarnell to my friends and family. I found both Mike and Rick to be honesty citizens. They did not try to sell me anything else. They fixed the problem and gave me my van back. I would go back in a heart beat. Mike and Rick taught me a valuable lesson when replacing your timing belt, and water hose. You want to make sure that the timing belt tensioner is replaced at the same time. It will save you 600 dollars later on should your tensioner goes out bc they have to take apart the engine again. read more