I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.

yesterday we had a fire sprinkler leaking and contacted JB Fire Protection and got immediate…read moreresponse. Jeff, the company owner, came soon to our house and fixed the issue. He is very friendly and patient and the price is reasonable. We recommend this company to whoever need this kind of repair.

Recently had a water leak. Decided to shop around online. JB Fire Protection came promptly and was…read morewell knowledgeable. surprisingly learned a few things. The Wrokers were clean and trustworthy, they didn't try and sell me on work that didn't need to be done and was a very reasonable price. Overall it was a good experience. WIll be recommending again.

My entire experience with certified fire has been flawless. From the moment we decided to start…read morehaving discussions, a lovely man named Alan, who was very helpful over the phone. Then once we scheduled our date for our fire sprinkler inspection and fire extinguisher installations this amazing technician named Jessie Medina came by and was beyond amazing. Not only did he communicate very well before the appointment, but he also was early for the appointment and had such a pleasant demeanor and wonderful smile. He was very patient and walked us through the entire 14 unit inspection. He took his time and he brought booties for his shoes to keep all the interiors of the home clean. He has been doing this for eight years so he's very experienced and was very knowledgeable and the prices were amazing! What I also really loved is he spent some time with us to plan where we were gonna install the fire extinguishers on the exterior of the building and he was so helpful. The work and the quality was amazing. He taught me things that I never knew before. Definitely going to hire him again! Highly recommend!

They were very nice and easy to work with on such short notice. The gentleman that came to my…read moreoffice was very informative and gave us feedback on the current fire extinguishers. He was able to service them on the spot and was able to let us purchase refurbished ones as well.

I'm honestly shocked this is the company our HOA chose. The invoice came out to $487.65 for a fire…read morealarm service call and heat detector replacement. I understand fire safety work costs money and I'm not expecting bargain bin pricing for life safety systems. But for that kind of charge, the work should at least look professional when they leave. That was not my experience. The technician came out, didn't appear prepared with the necessary parts, left to get what was needed, came back and the final installation still looked poorly seated and sloppy. The detector does not look cleanly installed against the ceiling, which is exactly the kind of detail that makes you question the care behind the work. Fire protection is not cosmetic. It is one of those trades where competence, preparation and finish matter. If you are charging a premium, the work should feel premium. This felt like an expensive service call followed by a rushed install. Maybe the system is technically working now. I hope it is. But as a customer, seeing nearly $500 billed for work that looks like this does not inspire confidence. I would not choose this company personally. UPDATE: Ryan contacted me personally after seeing this review and returned to inspect the heat detector. He corrected the installation and provided a 25% courtesy refund. I genuinely appreciate that he took ownership of the situation and followed through on his commitment to make things right. Accountability matters. Ryan was professional during the return visit, listened to my concerns without being defensive and made a sincere effort to resolve the issue. Because of that, I've updated my rating from one star to three stars. I'm leaving my original review intact because it accurately reflects my initial experience, but I also believe it's important to recognize when a company responds with professionalism and makes a good faith effort to earn back a customer's trust.

The great people at First Choice were a huge help. Couldn't have asked for better service!read more

Another year, another fantastic service by Matt!…read more Matt is always fantastic at communicating with us regarding scheduling and letting us know if there's any issues with any of our equipment. He's exceptionally knowledgeable and, at this point in our partnership, knows his way around our building like the back of his hand, which makes life a lot easier on us as he pretty much self-services. We also let him know we would be moving buildings later this year and he made sure to advise us to take our extinguishers with us, so we could continue our annual services without having to purchase all-new equipment and save on fees. Thank you again Matt!

After installing the new fire extinguishers, Matt assured us that he would handle annual refills…read moreautomatically, eliminating the need for us to send reminders. He would take care of the service, generate the invoices, and we would simply pay him. The convenience of this arrangement was a major selling point for us. However, when the time for the annual service arrived, we found there was no automatic refill. Upon reaching out via email to request the service, Matt explained that, since our apartments are in Montclair and he is based in Orange County (Placentia), the 40-mile round trip for such a small job was not feasible for him, and he declined to provide the service.

I received and excellent service from the Blackbird Fire Protection person name of Marcos. He was…read morefriendly, smiling all the time and answering my questions. He spent almost three hours re-building my Fire Sprinkle Riser. He did a clean and professional job. I definitely recommend Blackbird Fire Protection Service to my neighbors, or anyone else, should they require your services. Again, thank you very much. Mack.

A huge thank you to Gabriel, Luis, and the entire crew for their outstanding service checking our…read moreresidential fire system and sprinklers here in Anaheim! Moving forward, they are absolutely going to be our go-to team for anything related to these systems. The entire process was incredibly smooth--from scheduling and communication to making the final payment, they really took great care of us. They were so patient in answering all of our questions and walked us through how our systems actually work. It is wonderful to find licensed, insured, and highly professional experts who genuinely care about their clients. We'll be recommending them to everyone we know!

I came across American Fire Protection Systems from previous positive reviews. Went ahead and did…read moresome repairs to a couple leaky shut off valves on a sprinkler system. Danny responded quickly and set up the work that day. The crew did a terrific job! Danny and the crews were straight forward and followed through with their work and price. Will definitely plan to work with them again.

Danny and the onsite team he sent did a great job replacing our condo's sprinkler heads with new,…read morerecessed ones. Even when it required extra work to get it just right due to difficulties that naturally arose in an older building, they came back until it was done right. Nice to find a vendor who is totally honest and accountable for their work.

Great company very friendly and helpful good prices quick service called them for service they came…read moreout that same day very good company...

This organization, Fire Service Corp., is one of the best I've ever worked worth (and I've worked…read morewith many in my years as an office administrator and manager). They are always responsive to my calls and if a message has to be left they are prompt and courteous in returning. Cassandra has always been open to working with us (we are a church) in discounting or allowing us to pay payments. If you're looking for a quality, qualified organization, you won't go wrong with Fire Service Corp.