We had our annual fire inspection done by another company. I will not name the company. They came out and found two problems. They quoted me an outrageous amount to repair the problems. I them called Black Bird. They sent Fernando out to handle the issue. He found the problems and corrected them. It turns our that the problems were actually caused by the other company. In other words, the other company wanted to fix their own problem and rip us off. Needless to say, our new company going forward will be Black Bird and their wonderful employee, Fernando. read more

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and getting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too. read more

I own a property in Burbank that had rotting fire sprinkler system pipes in the garage that desperately needed to be replaced. Paul is very professional and did a great job; I couldn't be happier with his work. We've also used Paul and George at another property of mine in San Clemente, and they were also very professional and did great work. I highly recommend them both for any of your fire protection needs and we will make sure we book with these two the next time we need anything. read more

Needed help quickly Jeff and Bo were amazing!! Will definitely recommend to friends and famil.

Excellent service from this company start to finish. They did a repair in my attic and a fire inspection. George arrived on time and worked efficiently and quickly and explained the whole process. They are fairly priced and I am very happy with their services. read more

Black Bird Fire Protection Inc - Before ... - Fire Protection Services Near Me - Brea, California

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Quick and responsive on short notice. Prices reasonable even for our church. All extinguishers updated tags and they put us on a yearly call. read more

Professional crew and quality! Excellent communication and he was available and assisted us every step of the way

We have used Blackbird for a handful of years. They have the best service and prices. Francisco was our technician today and he was incredibly professional and polite. It was a great experience overall. Thank you Blackbird! read more

We had a terrible experience with another fire inspection service that eroded our trust in them - we reached out to Black Bird for a second opinion and received prompt, courteous, professional replies. Will be going with them next time. Lesson learned. read more

I had a great experience working with Black Bird Fire Protection today. Their technician Francisco came out to our new warehouse in the City of Industry and provided outstanding service. He installed 7 new fire extinguishers for us and took the time to explain every detail about proper fire protection, compliance requirements, and how everything works. Francisco was professional, knowledgeable, and very patient in answering all my questions. He made sure each extinguisher was installed correctly, clearly labeled, and fully compliant with the regulations. You can tell he really knows his job and cares about doing things the right way. If you need fire extinguisher installation or fire safety services, I highly recommend Black Bird Fire Protection -- and definitely ask for Francisco. Excellent service from start to finish! read more

I should have left this review in June when I had my fire sprinkler system inspected. I'm glad I didn't because I had a non-emergent issue stemming from the initial visit. It was handled superbly from start to finish. I spoke with Paul early this morning, alerting him that my valve compartment was leaking inside the wall, from the attached hose. I had no idea this has been going on since June. I stored some things below my valve compartment that covered up the nasty puddle of water that was sludgy and dark brown. When I moved everything to sweep, that's when I realized there was a problem. Paul requested a couple of pictures, to which he responded to immediately after sending. He identified the issue and sent a technician out today. Within a couple of hours, Jorgie (hope I spelled your name right) and his partner Fernando showed up. He fixed the issue within a matter of seconds and stopped the leak. He was very apologetic, which I appreciated. We don't live in a perfect world and things can go wrong. Thankfully, I don't have any water damage in the drywall, so I'm a happy camper. It felt like this company dropped everything to help solve my problem. Thanks guys! read more

Had Francisco out here doing our yearly fire extinguisher maintenance which he got done pretty quickly. While he was here I asked him for a quote on replacing our outside fire boxes and he was able to give us a very competitive quote. So competitive we hired them on the spot to replace the boxes, and Francisco got them all knocked out same day! Definitely a great technician and one of the many reasons we use Blackbird Fire. Jeffrey is also a lot of help and very knowledgeable in the field as well. Would recommend this company as your one stop shop for all your fire needs. read more

Black Bird Fire Protection Inc - Fire Extinguisher Box Francisco installed. - Fire Protection Services Near Me - Brea, California

Francisco at Blackbird extinguisher is a phenomenal technician. Very professional and highly experienced . read more

Pablo visited my property today and inspected all of our fire extinguishers. Each of them needed to be replaced. Pablo was punctual, friendly and detail- oriented. He explained the entire process clearly. Great work, Pablo! read more

I would like to thank Francisco for his professional service. It was my first time doing the water backflow test and I was unfamiliar with the process. Francisco was very kind to explain the whole procedure so easily for me to understand and prepared all the documentation so I would not have to worry. Thank you Francisco! I appreciate your assistance. And also want to thank Jesse for taking care of the fire extinguisher service at our restaurant. He is very professional, and his work is always perfect! Black bird technicians are always top notch and I really trust their professional and sincere service and I will be contacting them again! read more

Very responsive, professional, efficient, hassle free, and reasonably priced. Don't think twice, just call them. Everyone, from the person who answered my call, to the person who came out to the site to get the job done and the person who sent out the invoice was just wonderful. I was very happy with their service! read more

Jeff made the impossible happen by booking me ASAP after another sprinkler company ghosted me after the inspection, failing to book my repair work. Jeff worked some magic and immediately sent out Paul out for a quote, and the following week quickly dispatched him and Francisco to work on the repair of our recalled sprinklers. The fellas were on time, respectful, neat, and accomplished everything needed despite some unforeseen glitches they found in the attic and stubborn old sprinkler heads. They worked solidly throughout the job. Thank you Jeff and crew. Appreciate how hard you all worked to get us up and running in the new home. read more

I just used Blackbird. They sent Beau out to do my job. He was so patient and took his time to make sure everything was done perfectly. I cannot recommend this company enough. I talked to them last night and they were here today. Above 5 Star rating. Thanks so much for the great service Ross read more

Black Bird did an excellent job of replacing recalled sprinkler heads throughout our home. They communicated very well, scheduled quickly, and prioritized doing it correctly instead of doing it quickly. When they ran into some unexpected issues, they stood by their original estimate even though it took longer than anticipated. There was one small part we had to wait for, and when I called them to tell them it was ready, they immediately drove out and finished that last piece right then, the same day. Highly recommend! read more

Just had to give a shout out to Blackbird again! We just had Jason come out to check a sprinkler cover that popped out a little after the repair in the attic that we later realized happened after. He came in and put it back into place, no problem. Just like Oliver and Paul, he was very nice to work with and very pleasant! Definitely recommending this company to who ever needs help with their fire system, commercial or residential! read more

I had been living in my house for over 20 years and neglected to ever check my fire sprinkler system! I did a quick search and found Black Bird Fire Protection Inc. with fantastic reviews so I jumped on the phone and gave them a call. They were able to come out very quickly and I had the pleasure of meeting Jorge their fire service technician. He greeted me a big smile and got to work explaining what he was doing and started checking my whole system. I asked a million questions because I wanted to understand how everything worked (something I should have learned two decades ago but there you go) and he was super patient and very happy to answer all of my questions. Jorge was super friendly, knowledgable and I highly recommend him and his company!! read more

Jason and Jeff were fantastic to work with. We hired them to pressure test and repair a residential sprinkler system. The cost came in about 50% less than we expected. Jason came out quickly, and when we discovered an area that needed additional repair, they returned immediately and for free. Very happy we found Black Bird Fire Protection and will definitely use them again in the future! read more

Requesting an appointment was quick and easy. All points of contact are friendly. I had the pleasure of having Francisco install fire extinguishers, he was knowledgeable and patiently answered all my questions. read more

I hired them from an urgent service request & they absolutely showed up on time & got the job done efficiently great communication as well highly recommended. Thank you guys again read more

Black Bird Fire Protection Inc - Fire Protection Services Near Me - Brea, California

We have been using Black Bird Fire Protection for about 1 year. They are fast, prompt and experienced. I asked to be reminded about service, the building is large and has multiple fire suppression systems. I received an email one of the systems was due for service on Friday. I called on Monday and within 90 minutes a technician came out and the service was complete. Francisco, the technician, was polite, knowledgeable and friendly. Overall, we received excellent service! read more

From start to finish, the entire Black Bird staff were fantastic. We needed to unfreeze & exercise our PIV value. Paul was great with handling all my questions and getting me a service appointment quickly. Jorge was our on site technician and he knew exactly what to do to solve our problem. His communication was excellent and his clear explanations helped us to understand how to avoid this in the future. He made sure to test all of our lines and left us in a far better place than we were in. The best was their proactive approach helped us save thousands of dollars. We not only solved our problem but gained a new partner/vendor in the process. One of the best out there! read more

A great experience all around. The call initiating an appointment went easily and price was reasonable. Francisco, who showed up on time was professional, kind and educated me on the certification process of a fire extinguisher which was greatly appreciated. Fantastic service and you have a repeated customer! read more

Recently used blackbird for a fire sprinkler in one of my units. Called them the day after Christmas at 7am which I'm sure the owner didn't like but I really appreciated. They were quick, professional , and very good to work with. Nicholas the tech did an excellent job. Recommended 5/5. read more

Easy to schedule extinguisher installation with them. Their tech was very friendly and nice and did an excellent job installing. Would definitely call them again, and will have them do the inspections/recharges next year. read more

Excellent! Black Bird quickly replied to my inquiry and provided me with a technician the very next day. The tech arrived within the window provided and completed the service efficiently. VERY pleased! read more

Quick response and great customer service. Called to have the fire extinguishers at the apartment complex I manage certified . They were able to come out the same day I contacted them. And took care of everything. The fire extinguisher was unserviceable but they had another unit on the truck, so there was no waiting. Thanks again. read more

Black Bird Fire Protection Inc - Certified fire extinguisher - Fire Protection Services Near Me - Brea, California

Francisco helped Willdan very much this morning. Great, professional, prompt service.

Marco was the technician that came to fix our fire sprinkler system. He came earlier that we anticipated which is good. He's courteous and professional. Knows what he was doing. He finished the work in a timely manner . I'm glad he was able to fix our problem because I found out that not all plumbers are trained to work on fire sprinkler systems. I recommend Blackbird Fire . They know their business. read more

if you need to get fire extinguishers serviced or purchased for your business insurance purposes then call Black Bird. I was very happy with the service and price. one less thing to worry about now that they are maintaining these! read more

Honest, super knowledgable, not afraid to answer questions. No they are not the cheapestest, but real close.I am a facilities manager and have gone through a lot of fire extinguisher,back flow,sprinkler testing companies, but these guys do all that and hydrant testing. As soon as any of there techs show up onsite, you'll be like, wow, these guys are so cool,honest, forth coming, what a Relief, finally!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks,God Bless :) read more

Quality excellent customer service.they took care of my situation asap with high standards

Found this company after our last one, flaked multiple times and not returning calls for service. We've been with them a few quarters now for our commercial building. The service is great! Responsive, quick, friendly, and professional. Excellent service all around. I definitely recommend them! read more

Honest and trustworthy company, thank goodness. I had 5 estimates from other companies regarding a leaky Valve. 3 companies said the only way to fix it, was to replace it for $3K-4K. Black Bird was one of the honest companies who suggested repacking the valve and it would save me thousands of dollars. I scheduled with them and they came out and fixed my issue. Nice to have contractors that know what they're doing and pricing things for working people. read more

I don't really have anything "bad" to say about this company, per se. They were professional, friendly, and competent. My only complaint is about the "extra charges." We had them do a five-year certification on our sprinkler risers for $650. Right in line with what we found elsewhere. When I contacted the office about the additional $500 fee to come out and replace an alarm bell (required to pass certification, but took way less than an hour to install), the owner Richard told me all the reasons he HAD to charge me $500 for a guy to come out and replace what he admitted was a $50 bell. No repeat customer discount, no desire to work with me, no desire to help. That is his prerogative. It is my prerogative to choose a different company next time. read more

I contacted Black Bird Fire Protection and several other companies to install a new Fire Extinguisher. Black Bird responded quickly and were the least expensive of all the other companies. I am very happy with the Fire Extinguisher and the Installation job. I will definitely call them the next time I need their services. read more