Firetech Pro gets 5 stars from me. They handled a hairline fracture in a gauge pipe quickly and professionally, with no fuss or delays. The team was friendly, communicative, and made the whole process easy. I appreciated the swift service and the courteous attitude -- I'd call them again without hesitation. read more

they got back to me promptly. It turned ut that I didn't need them for a repair and they were honest about it.

Highly recommend! I called their number on Sunday morning before 9 am for a sprinkler damage and leakage issue. Robert was very responsive and provided the quote immediately. The technician Denis arrived within 2 hours, sooner than the estimated arrival. Denis is also highly professional and knowledgeable. These gentlemen know what they are doing and they are licensed to do it. I only trust the professionals and FirePro Tech is the professional you can trust. read more

FireproTech - Fire Protection Services Near Me - Glendale, California

This company was great! They were quick to respond and quick to repair. We had an emergency issue with our fire sprinkler pipe and Roberto was able to educate us on the issue and detail how the repair would be completed. Overall, this was a great experience considering the awful day situation. I would highly recommend. read more

They came really quick and fixed my issue in a breeze. I didn't expect a same day service but they did make it. Nice job

Robert our tech was communicative (even around the holiday!), friendly, knowledgeable and came by and took care of a faulty flow switch we had. Everything is working great again. Thank you! read more

I hired FirePro back in May, and they just "finished" their work last week. They did the rough install and all the framing was complete prior to the rough install as per their instructions. Their guys cut a huge hole in the wrong wall, including all the way through the exterior stucco which required extensive repair because of their "oops" mistake. They said that they didn't realize that the exterior water line was at the corner of the house and they literally cut a 1'x4' hole in the wrong wall that we had to repair by replacing the framing and drywall because it was so bad. But I paid ($1,100) to have it repaired and never asked for compensation for their obvious mistake. As "professionals" you would expect that they would know the codes and how things should be installed. After the rough was done, we closed up the ceilings and I paid a lot to have the drywall, plaster and paint done as Robert from FirePro said that they couldn't do the "final" until that was all done. When the inspector came for the final inspection, he informed Robert that 2 of the heads were about 4" off from where they needed to be. Robert came and cut open the ceilings and moved the heads to where they were supposed to be placed. He left huge holes in the ceilings which required me to have the drywall company come back, but when they came back we found that Robert's repair was not done correctly and that we had water leaking through the ceiling and all over the floor. The drywall company had to charge me for coming out and waiting all day for Robert to return to make the repair of the repair, but he never showed... $300 down the drain... Robert then came back another day and I had to pay an additonal $300 for the drywall company to come back and fix the ceiling. Ultimately we passed the inspection, albeit not on time, and with all the head covers crooked and not lined up flush as they should be (see the pics below). After the final I reached out to FirePro to ask them to split the extra $600 I paid due to their mistake, and Robert simply ignored my texts to him for days. I requested that they take $300 off the final bill (only half of what I paid to the drywall company), but it took multiple messages before Robert responded with the following - He told me that it was my fault because a beam that was always there and was original to the house was the cause of the heads being placed in the wrong spot... Wait... what??? He then went on to tell me that he wanted to charge ME an additional $900 for the time it took for him to make his leaky repair. He told me that not only would he not split the extra cost that I had to pay, he wanted me to pay extra! Wow... I wish I was making this up, but I'll include the texts between us so you can see for yourself. Ultimately I told Robert from FirePro that I would pay the final bill of roughly $600, on top of the $600 I paid the drywall company, when they came back out to fix the heads that were all uneven and not remotely flush with the ceilings. And of course, Robert never responded. So now I have fire heads that are all crooked and not remotely flush with the ceilings, I'm out an additional $600 for their mistakes, and Robert has chosen to ignore my messages to him. As a side note, there's nothing like a fire protection company who's owner thinks it's ok to come to a customer's house and smoke cigarettes while hanging out at your house... so gross and quite honestly quite ironic that the same company who is installing fire protection has someone leaving cigarette butts all over my property. There are many fire protection companies out there, so don't make the same mistake that I made... find anyone else other than FirePro if you want the work done correctly the first time; without leaks or bad attitudes. read more

FireproTech - Pictures of the misaligned heads. - Fire Protection Services Near Me - Glendale, California

It's a great Company work professionally! Robert come check the work right after our initial contact. He was able to provide an estimation with scope of work quickly. The price is very fair to cover all repaired items. They also completed the job quickly with all items included as promised in their estimations. read more

Following our initial repair, we have since spoken with the owner and have successfully cleared up the issue. Although there were some differences, we are pleased to have reached a mutual agreement for this transaction. read more

FireproTech - Does that look like a small hole? its even in the middle of the sprinkler head which makes it difficult to repair. - Fire Protection Services Near Me - Glendale, California

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They came out after our remediation company flooded our house by breaking a fire sprinkler. They were quick on response time and very friendly. I appreciated they they explained to me how the system works snd hoe I can upgrade the system to prevent damage down the road. I have already referred them to friends. read more

We had to have a sprinkler system installed throughout our 100 year old house when we did a room addition ten years ago. Cost a chunk but we did it and then forgot about it. Until one night last week when our evening TV watch was interrupted by an ear shattering alarm ringing in every room. We had no idea what was setting it off or how to turn it off, and after trying every code on our security system we called the fire department. A team of four very nice (and sympathetic) fire personnel wandered through the house and the backyard trying to figure out how to make it stop (which at least made me feel less stupid). Finally, a tech from the security company realized it was probably a faulty sensor in the small red box on our main water pipe. And one of the fire personnel figured out which unmarked fuse controlled the alarms. FirePro Tech was the only company we called that returned the call promptly. And after requesting pictures of the sensor box, they came back quickly with an estimate. I wish that little red box didn't cost $795, but amortized over ten years, I guess it's pretty reasonable. The guys showed up on time, and twenty minutes later they were on their way. And as professional as they were, we hope not to see them again for another ten years. read more

I've called 1 hour for them to come to my house to fix something and they came 30min to my house to fix and there was these two services guys did an amazing job. Double Checks everything before they go. read more

Nick and Dennis were super efficient in repairing the fire sprinkler pipe that was damaged. I was able to get an appointment day-of and they had finished the work within 30 minutes. Would highly recommend for any related needs! read more

One of our fire sprinkler heads started leaking this morning because of the extreme heat this week. I immediately called Robert this morning and he personally made time to come over this afternoon. He showed me exactly where the leak was coming from and repaired it. He also checked the main water valves going to the fire sprinkler system and reset the low pressure alarm so that it's working properly now. Excellent service again. All that said, be prepared for the sticker shock. They will charge more than quadruple what a plumber would charge. So what would cost a plumber $200 at most, they will charge you $850 for. Plumbers aren't licensed to do their work and as every call is most likely an emergency call with leaking pipes in the attic into your home, they can charge exorbitant amounts. It is Commiefornia, so their insurance premiums must also be very high. read more

FireproTech - Fire sprinker pipe - Fire Protection Services Near Me - Glendale, California

Excellent service. Very fast, extremely knowledgeable. Unfortunately, my fire sprinkler pipe broke and sent a ton of water into my daughter's room. I called Robert, who was very kind and also very well informed. He mostly explained what was likely happening from pictures that I sent him. And then sent Nick, one of his technicians to fix the issue right away. They fixed the pipe and recommended other fixes to prevent this in the future. I'm very happy to have called them for service. Hopefully there will not be a next time. But if there is any issues or questions about my fire system. I will call them back for sure. read more

Super happy with the guys at Firepro Tech. I'm a contractor and used them on a few different jobs, and they have always been quick to respond, reasonable prices, and did a good job. Robert was super helpful with coming up with some creative solutions on a somewhat complex job and ways to still make it code compliant. Definitely recommend them! read more

I was looking for a licensed contractor to fix the sprinkler system in my restaurant, and FirePro Tech came up because of its high ratings. They were very knowledgeable and responded promptly with reasonable price. It was very easy to schedule an appointment with them during Thanksgiving week (most of other companies don't have availability till 2 weeks after). As a small business owner myself, I want to give a shout-out to them! read more

Highly recommend. Nick replaced a very antiquated fire valve system and made sure all the external alarms were in working order. Along with Denis, the two replaced all the sprinkler heads in our small HOA. Professional, conscientious. Stayed till the very end to make sure everything was working well. read more

I needed a job done in a pinch. Robert was quick, professional, and very reasonably priced. I would certainly use his services again!

I recently reached out to FirePro Tech to provide me an estimate to replace two fire sprinklers that was requested by LA Housing. They were reliable very easy to communicate with them via email. We scheduled with them once we approved the estimate. Not only They did the job in a timely matter, tenants were happy & felt safe once the work was completed. I will recommend them as a property manager that oversees 250 properties this was the first to dealing with fire sprinklers. Thank you FirePro Tech. read more

FireProTech recently conducted a fire sprinkler system inspection for me, and I couldn't be more pleased with their exceptional service. From the moment they stepped in, it was clear that they were highly professional and thoroughly knowledgeable in their field. The team was punctual, arriving right on schedule, which is a testament to their respect for the client's time. Throughout the inspection, they demonstrated meticulous attention to detail, ensuring no component of the system was overlooked. They provided me with a comprehensive review of my system's current state, clearly explaining any potential issues and offering practical solutions to ensure my system's optimal performance. What stood out to me was their commitment to safety and their proactive approach in identifying and addressing even the smallest concerns. Their communication was outstanding, keeping me informed at every step and ensuring I understood the importance of each aspect of the inspection. Moreover, their customer service was exemplary. The team was polite, friendly, and went above and beyond to ensure any of my questions were answered thoroughly. They left the workspace clean and tidy, showing great respect for my property. I highly recommend FireProTech to anyone in need of a fire sprinkler system inspection. Their dedication to excellence, safety, and customer satisfaction is truly remarkable. Great job, FireProTech! Your professionalism and expertise have earned you a loyal customer. read more

FireproTech - Fire Protection Services Near Me - Glendale, California

Needed a couple of items to replace for my home's fire sprinkler system. I called in advance for inventory availability. Victoria (a managing rep) was extremely engaging and helpful. To save me time and needless travel, she made sure to verify what I needed by phone and asked for a a picture of one of the items. I got what I needed at a very fair price. I feel Fire Pro Tech makes a genuine effort understand their customers and how best to meet their needs. read more

Robert and his team provided fast, courteous, professional service. They completed the job effectively and efficiently. We highly recommend them . read more

I just had my home fire sprinkler repaired. The techs were great and did the job the day after I contacted them and finished in under 2 hours. I'd highly recommend them to anyone looking to service their home system. read more

Quick service during an emergency. Fire Pro arrived within a couple of hours. Definitely appreciate them coming out during the holiday!

Very Professional company requested for Fire Sprinklers final inspections , after their prompt visit and repair I was able to pass final inspections for fire sprinklers with one shoot , the price was very reasonable highly recommending to work with this company. read more

Hey there, I just wanted to give a shoutout to FireProTech for their amazing service. I used Yelp to find them and within 45 minutes, their technicians were at our house fixing our fire sprinkler leak. Their work was top-notch and their customer service was excellent. Can't thank them enough for their quick and efficient work. Highly recommend them for any fire sprinkler repair needs. read more

Robert answered my phone in time of great need. He was easy to communicate with and arrived with the window he provided on the weekend. Even paying the bill was easy and modern. If i had another crisis i would call him again even though he is not close to my home. Use FireProTech!! read more

Called for Fire Pro to respond for an estimate. Have an estimate that included "labor and tools". Workers showed up and wanted and extra $1500 to dig around the piping. We showed them the "labor and tools" i. The estimate, they shrugged and left. read more

Incredibly unprofessional. I bid my job to multiple companies, chose fire Protech, and they spent the next four months flaking out on me and not showing up. Absolutely avoid these guys! read more

Work looked good. Clean repair of simple elbow joint. Not very clean cleanup after the job-collected drywall pieces into trash bag but did not sweep up any of the smaller debris. Very expensive but I had no other options at that time. read more

Robert and his crew do great work at fantastic prices! The work they do is fast, done well and is always much more affordable than going with some of the other "experts" out there. Fire ProTech is licensed and understands even 35 year old sprinkler systems as was my case. We had some issues in my building and the team at Fire Pro took care of multiple issues on multiple visits. Their work is unparalleled and the prices are among the best you will see. Their timeliness and communication however, is not stellar. I have had to wait a couple of hours or more for them to arrive for half of the jobs we have scheduled. It was explained that inspections to close jobs sometimes take longer than expected and if you have ever done any permitted work at home, you know how timely inspectors are, so I totally understand the lateness. It's just relaying that information that is important. As long as you are flexible with your time line, they will get it done right and do it well. read more

UPDATE: FirePro did indeed reach out and we sorted out the situation professionally and politely. Updating to a 5-star review. We have a leak somewhere in our fire sprinkler line. The leak is so tiny that it costs us a whopping $4.24 on our fire sprinkler water bill every other month. Really tiny! Two leak detection companies I contacted suggested I get a fire sprinkler contractor to perform a hydrostatic pressure test to check for a bad valve before employing their very-expensive leak detection service. So I reached out to FirePro based on their positive reviews. Setting up an appointment with Victoria of FirePro and meeting with technicians Nick and Paul all went very smoothly last week! I asked up front about a service call fee and Victoria said there is none--the FirePro fire sprinkler technician would identify the problem and give me a quote for repair when on site. Unfortunately, once on site, FirePro technicians Nick and Paul couldn't find any problem. They tapped our fire sprinkler valves with their finger multiple times and said everything looks good. They offered to cut and cap a pipe to test a particular area (under landscaping) for a whopping $850 fee, but just couldn't find anything wrong with our system. I declined the costly and potentially-destructive test that would not be guaranteed to find anything. I'd rather hire a leak detection company to run helium gas through the entire line for a similar fee than cut one section of pipe in case the leak is in that small area. This potential service FirePro proposed just didn't make sense. A couple hours later, I received a $300 service call invoice. But Victoria specifically explained FirePro does not charge a service fee! I understand professionals need to be compensated for their time and I gladly would pay a more modest service call fee if FirePro had been up front about it when I scheduled the service appointment! But being invoiced for a surprise $300 when the technicians found nothing and the scheduler cited no service fees is just unprofessional. (Side note, our city fire department came out today as a community service to take a look at things and do an inspection as we try to solve this leak mystery. The fire captain identified the leak issue location within just couple of minutes of glancing around the outside of our building!). FirePro is requesting positive reviews with multiple emails and texts encouraging me to leave a review. Unfortunately, my experience with FirePro has just not been great. Perhaps they'll waive or adjust their service fee in light of the abysmal situation? read more

I wanted to get my fire sprinklers, tested, and flushed. FirePro Tech was responsive, professional, and on time. read more

FireproTech - Fire Protection Services Near Me - Glendale, California

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Our fire sprinkler pipe leaked. Called after 5:00 pm and the company was very responsive. Requested after hours (for an additional fee which it totally understandable) and I'm so glad I did. Technicians arrived quickly and were very knowledgeable. Would definitely recommend this company to anyone looking for fire sprinkler repairs. read more

FireproTech - Fire sprinkler pipe replacement - Fire Protection Services Near Me - Glendale, California

I called FirePro Tech about 1 week ago because I noticed there was a leak in my ceiling. I went into the attic and noticed one of the pipes was leaking. I called and I believe I spoke to Robert he was very kind and professional. He asked me to send him pictures of the pipe and leak, after he received them he assured me he can fix it. Everything was just so easy he sent a quote and said he will send a technician asap if I was ok with the price. I agreed on the price and was told Nick the technician would be at my house in 1-2 hours. Nick was so nice and explained to me what he changed and even brought down my buckets and towel I had left in the attic. I highly recommend FirePro Tech. Thank you Nick and FirePro Tech for making everything better! read more

Saved our evening, they came out immediately and fixed the problem without hesitation. Super friendly guys and very professional. Would recommend highly. read more

I called this company because my fire sprinkler failed and Victoria was so helpful. Right away she directed about the time and who will be coming. Very outstanding company specially when you have a big emergency and FirePro made the process so easy. Communication and the time schedule is spot on. They sent a technician name Nick and Nick was very professional and knew what he was doing. Very hard to find companies this days that every single person goes out of their way to help you in a timely manner. All of the people who communicated with me I want to say thank you for the quick reliable service they provided me. read more

Robert and his team were great to work with.. great quality clean job would for sure recommend them

Our fire sprinkler pipe was leaking in our ceiling and Robert was able to get us scheduled in the next day. Nick, our technician, got the job done efficiently, tested the pipe and was out in 2.5 hours. Robert also came out the next day to install a pressure reduction valve for the fire sprinkler system, ensuring that everything was properly soldered and sealed against leaks. I could tell he takes a lot of pride in his work. I never thought I'd say this, but I'm happy to say I now have a go-to fire sprinkler system specialist in them. Thanks for the great work, Robert and team. read more