5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

We had a dryer that wasn't drying the laundry properly and we called Steven. He came promptly,…read morediagnosed the problem, changed out the parts, all in the space of a couple of hours. He had asked for the dryer's model and serial number before he came to ensure he had the spare parts, saving us money by negating the need for doing more than one trip. Highly recommended!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

I called on Thursday evening and Seth came same day to repair my sub zero units, he was very…read moreknowledgeable, he identified the issued, explained the process and repaired the units. Very clean and experienced. Would highly recommend.

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

Yes, I had a terrible initial customer service experience with Ralph and Cross Bay Appliance - and…read moreyes, I complained to Krups customer service twice and finally got a call back within a day or so of posting my 1 star rant review and was asked to come pick the fully automatic Krups espresso machine we'd dropped off just over 3 months before. I'm not really sure what changed, or if it was just pure luck - but when we picked up our espresso maker from Ralph, he told us that he hadn't been able to identify the problem that was causing the error code but when he'd put it back together, the error had cleared and indeed, it was working again. He even insisted that we run a test in the shop before leaving. What did it cost? $0 - Ralph proved to be a gentleman and wouldn't charge us for the repair. The reason? He couldn't guarantee the work as he had no idea why it was working again. If I hadn't been so frustrated over the initial poor customer service and lack of communication during what was supposed to be a week's time to turn around an estimate that turned into a 3-month wait without being able to get any information at all.... I would have given him at least another star.

took my coffee machine in was fixed perfectly .. kept me up to date though the whole processread more

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Igor, fixed my stove and oven burners. He was professional, clean work, diagnosed the issue,…read moreexplained the "job" thoroughly, ordered the part and fixed my stove a couple of days later, when he received the part. He communicated the whole time. I was never left wondering. I would ABSOLUTELY recommend him to anyone with appliance problems. His price was VERY fair.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Steve is not only a nice guy he knows his stuff . And he's fair and honest. They don't make them…read morelike Steve anymore . Allgood . He fixed my Jenn-air board and saved the wall oven for a fraction of a new one . Thanks Steve Ok update I called Steve's appliance back for a second job . My dryer kept throwing a code d80 and would shut off . Steve immediately knew what the issue was and fixed it . The dryer vent had to many bends and turn . He completely replaced it and like Majic . The dryer is operating perfectly. Stevens honest and on time .. ooo fair priced .