they have the best products, very professional customer service, the delvery always on time, the installation is as it should be, the technicians are very polite and doing an excellent job. if you need a new air condition with installation, this is the place you should go. read more

We needed to replace our two old, noisy & inefficient window air conditioners. To that end, we visited the Weston Bros.' showroom. All our questions were fully and clearly answered. The ordering process was straightforward. They only sell Friedrich units, which are pricey, but are known for being extremely quiet. We opted to pay for installation, which includes delivery and removal of the old units. We were contacting the morning before delivery to advise a two hour time window, and were extremely pleased with how that worked out. The 2 workmen arrived right on time, were super polite, soft-spoken and efficient. The entire process, including clean-up and operating instructions, took about one and a half hours! And the new units are super quiet and efficient! We will finally be able to sleep well on hot summer nights. read more

God bless Weston Brothers. We had a very tricky situation. Instead of having a window for an AC we had a wooden box with an opening for an AC put in by the previous owner. Well, not all AC's are exactly the same size . Alex and Kristen came and quickly and skillfully customized our window box to accommodate our new unit. They were WONDERFUL!!! There was only 1/16th of room to work but they managed to get the new unit in safely and securely and attractively as well. They were friendly, knowledgeable and just a Godsend. I will always return to Weston Brothers for any AC needs in the future. I don't have3 enough words of praise for the work that they did OR the quality of the AC that we bought. Davida W, Jackson Heights read more

I honestly appreciated every step of the process working with Weston Bros to revamp our house's air conditioning system. With one wall-mounted unit that was just slightly younger than me, and slightly more modern one which was malfunctioning, it was time for an overhaul. The team at Weston was very thorough and provided detailed but easy-to-understand responses via phone and email. I will be honest and say that I did call or email other contractors when initially trying to budget/plan this whole project earlier in the summer, just to get a sense for what the market was like, pricing, availability, etc, - but most of them didn't even bother to return my calls/emails. Weston was receptive, informative, and someone I talked to at the store even gave me some tips on squeezing a little more life out of our former zombie air conditioners. Michael visited and assessed our house and explained the requirements for cooling/heating each room based on measurements, even discussing alternate options for numbers/output of Mitsubishi units. He also effectively functioned as a general contractor, providing us with contacts for a mason and an electrician he worked with. We were informed that you are free to use your own mason and/or electrician if you have ones you already work with. People in a neighborhood Facebook group said their electrician had recommended Weston, and we actually ended up working with that electrician's team through Weston. And our plumber incidentally said he knew other people with good experiences with Weston. We had some scheduling tightness to work around based on some already-planned trips to visit family, but things ended up working out, with the masonry work done one week and the new system installed two weeks after. The workers were all timely and efficient, the guys who had to go in and out of the house constantly wore shoe covers or took their shoes off and were respectful of our stuff. The installation ended up being done a day early. Overall it was a breeze to work with Weston and I highly recommend them if you're looking to get the Mitsubishi splits put in. The pricing for the work done was fair and the communication was top-notch. read more

I own a house in Rego Park and have wanted to update my home's AC system as many home owners wish to do so. I only had inefficient and noisy in wall units that also collected dander and dust and also allowed cold air in and out during the winters. My biggest wish was when I do go to get it done I make sure the installation is done professionally which meant to understand the right amount of BTU's not only based on the size of the room but also what floor it was on. I had 3 quotes and the other installers didn't consider that the basement actually is always the coolest location in the home so 6000 BTU's was more then in enough. Other installers suggested 9000 BTU's, which would have taken away the capacity left from the upstairs units for no reason. Also needed the installers to understand that the exterior connections had to be done esthetically symmetric and the right color. Making sure connections were done properly and sealed correctly. I knew that Weston Bro's unlike other installers, did clean exterior piping and made sure it was complimentary to the home. I had five AC units installed and requested to have the one outdoor condenser pump placed on the ground floor. To help hide it, I purchased a simple fence that they agreed to install as well. One last helpful service they provided was that they work with a masonry contractor that can remove the old AC units and replace the brick work and also prep the inside wall for repainting. I was able to pay for the AC installation and the removal and repair of the wall all together. During the tricky work that needed to be done on the back wall, workers had to access and climb onto the porch deck cover and unfortunately the gutter was bent and damaged. Weston Bro's has arranged for this to be repaired soon. Overall the process and their service was reliable and made us feel at ease. We also appreciate that each year Weston Bro's sponsor the Forest Hills Youth Association club where all three of our children enjoy sports all year round! Proud to share that the U10 Boys Soccer Weston Bro's team are undefeated and will hope to win the championships in 2 weeks. Thank you Weston Bro's for agreeing to do the work for our home and figuring out a way to go over the flat roof and make the last AC unit in the back bedroom work logistically. Maintenance of all 5 units will now be simple and easy having the heat pump so accessible! I would only recommend Mitsubishi units as it's proven to be the most efficient and most reliable. No matter what brand you choose make sure you opt for units that support a smart chip that connects to the phone app (Kumo Cloud) that allows you to access the units anywhere you want. You will never have to search for the remote, or worry if you did or didn't turn off a AC unit before leaving the home or going to bed. It's probably the biggest benefit when you do upgrade and worth the extra one time fee. Also programing it is much easier using the App instead of the remote which isn't as intuitive and user friendly. Enjoy the before and after pictures! Michael provides all customers a digital sketch of where the exterior lines will go and also where the units will go inside also restating the designated BTU's for each unit. read more

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I have a ductless air conditioner from them that hat s 15 years old and it still works. Recently I was having issues with the remote control. I couldn't get it to change modes. I called the office and the lady said to bring it in, so she can look at it. Turns out it was the batteries. I had new ones from Costco Duracell but she said they could be laying around too long and gave me new ones energizers. Now it works perfectly. I appreciate her being honest. I was going to order a new one . I will purchase my air conditioner a from them all the time. I would highly recommend them. read more

I wanted to replace a 30 year old air-condioner that was installed in the brick wall of my Coop but found excuses every year to postpone the ordeal. Friends told me the Weston Bros would be able to do it without fuss or bother. They were certainly correct. The staff was courteous and efficient, and the installation took less than a half hour. The technicians reviewed the necessary directions with me, removed the old unit and vacuumed the floor before they left. It was also at a price I could afford. I wish I did this years ago. William Smith, Jackson Heights read more

The company should not be trusted. They dont abide my rules and were rude to my children...in my own house!

Michael Weston and his crew installed a mini split system for our house and we couldn't be happier with their work. The system itself is efficient both in cooling the house in the hottest weeks of the summer, and now keeping the house comfortably warm as the temps drop. Michael was extremely thorough in helping us decide the type and location of equipment to be most efficient while also not compromising the aesthetics of the house. The age of the house made this a complicated endeavor, but we ended up getting exactly what we wanted. His team was very professional, courteous, and neat, and worked around our schedule. I highly recommend this compa read more

After comparing several vendors, we elected to hire Weston Bros to install a 2-condenser, 7-zone heat pump system throughout our 94-year-old home in Forest Hills. Weston Bros proved to be the most comprehensive, thoughtful and responsive company we could have hoped for. From initial consultation and planning to final installation and follow-up, Weston Bros' expertise and attention to detail resulted in a project execution that met and exceeded our expectations. Our system is working great, and the post-installation check-ins by the company owner truly demonstrate their professionalism and care for their customers. I wouldn't hesitate in recommending Weston Bros to anyone looking for complete HVAC solutions for their home and/or business. read more

Weston Bros - Heating & Air Conditioning/HVAC Near Me - Forest Hills, New York

I had such a great experience with Weston Bros. We all dread the day when we have to have our appliances serviced and Weston Bros made it easy. Lauren who picked up my call was clear, courteous, and empathetic. The service guys who came to look at my Friedrich were Kendall and Garth. These guys are as nice and honest as they come. 100% highly recommended. read more

Weston is a family business that has been around for generations.They are very much interested in helping their customers. They were very attentive with my concerns. read more

This is overdue: highly recommend Weston Bros, Inc. in Forest Hills to family, friends, and neighbors for their high quality air conditioners, incredible customer service, and certified maintenance & repair. When we moved here, I knew we wanted ACs that would work for our space and work summer after summer. I recently needed maintenance & repair due to my toddler jamming down assorted materials into the living room AC. Everything about fixing the AC was so seamless, quick, and responsive during one of the hottest days this year. I have always been so happy with Weston Bros but I can write this review after going to them the last seven years. It's one of the most reliable places for HVAC solutions that I completely trust throughout the product lifecycle. I am happy about the extended warranty coverage and the HVAC technicians. They really understand living in Forest Hills, Queens, NYC, and Long Island. #reliable, #HVAC, #smallbusiness, #local read more

A great experience with Weston Bros. Purchased a new Friedrich room air conditioner. The delivery guys arrived earlier than I expected, Sebastian & Jhony were excellent, very knowledgeable, very meticulous, extremely polite, very personable and professional, insisted on cleaning up behind themselves. They are an asset to Weston Bros. read more

Weston Bros did a great job on my split systems. Michael, the owner, was very knowledgeable and his team of installers were very efficient and did a great job of installation. Would highly recommend Weston!! read more

Our air-conditioner died in 98 degree weather. We were met at the Westron Bros store on Metropolitan Ave with a smile and "How can I help you?" The competent staff located our previous purchase from 2007 and was able to match a compatible unit. They dispatched an installer for the next day. We were sitting pretty in the cool without any fuss. This was an absolute pleasure to work with the staff and installers. read more

We had Weston Bros. install ductless splits throughout our house five years ago. There have been problems with a few of the units since installation. I've been in the building trades for years and I'm appalled at the poor level of service and lack of knowledge at Weston Bros.. First, they installed incorrect parts which caused an a unit to fail. They repaired that free of charge. When their tech told me the installers used steel fittings to connect to a copper pipe I was surprised. If you've been in the trades as a plumber or electrician you know that dissimilar metals corrode and fail. The dissimilar metals are what cause the failure. They said they got Mitsubishi to replace the part free of charge under warranty. That's pretty dishonest since their installer caused the issue. That's between them and Mitsubishi. The biggest problem is, our basement unit has consistently leaked from the drain hose connection. Initially, it caused a small flood and damaged some musical instruments. Finally after being ignored by them for two weeks I got Joan to respond. She told me she had never been given the message that I called them. I had called three times. I assume she was being honest, who knows? They were not able to provide a service tech of their own to solve the issue. They ended up sending another company to deal with the issue. This was after they sent techs who were not knowledgeable and could not fix the problem. One who was insulting toward me and laughing as he told me about choking his wife. Oh yeah, he was making antisemitic jokes as well. Lovely. They sent a company who seemed honest and knowledgeable to repair the drain problem. This was after I told them they better not send the previous tech back. The new company they sent was surprised the Weston installer had attached the drain hose the way he did, since it was done incorrectly. The hose was reattached and the leak stopped. Until today, a year later. Today I came home to find a small flood. Soaked carpet, a damaged $400 headphone mixer and a wood table that is now waterlogged. I don't know how much water is under the vinyl plank flooring, I guess I'll know how much if I start to smell mold. Luckily, I do not have a working basement unit now, so I cannot do much to dry the room. Our bedroom unit has spit water ever since installation. I've paid to have the drain lines blown out so I know they are not clogged. The new company Weston sent after their own techs couldn't solve the problem told me the air handler was oversized for our room. That seems odd since Michael Weston himself came to look at the job and plan what was needed to properly cool each room prior to installation. We don't run our units very low, daytime at 76 or 77 and nighttime at 74, always on low fan. The bedroom unit spits so much we move our bed in the summer because the water landing on my face when I'm sleeping wakes me up. What a surprise! Our dining room unit spits sometimes too. Again, that unit is set to 77 and low fan, so we're not trying to get the room to an unreasonably low temp. Outside our house they used indoor drywall screws to fasten equipment to an exterior wall. Eventually the screws may rust through and let go, hopefully not. Outdoor screws are so very expensive. Their install techs were very nice, but clearly do not know their trade. Their service guys are nonexistent as far as I can tell. Weston will be very personable and seem like they know their business. They've been around a long time. I assumed they were good at what they do. Five years after install we're still having problems that date back to the first year of use. Another thing I've wondered about is the rebates at the time of install. Those rebates went to Weston, not to us, the customer. I don't know if that is what should have happened? I've held off putting up a bad review because they fixed the leak and failed unit free of charge. Now that the leak has come back worse than before I'm fed up. DO NOT USE WESTON BROS. read more

Excellent customer service, competitive pricing, and prompt quality installation. Weston Bros was very accommodating and patiently navigated and satisfied coop board requirements. The installation of a Friedrich through-the-wall air conditioner was on time, neat, and clean. I highly recommend Weston Bros. and look forward to using them again. read more

Good home air conditioning repair service. Repairman was on time and knowledgeable. Service was explained and completed. I was extremely satisfied. Would highly recommend this company. They are reliable and not overpriced. read more

Michael is extremely knowledgeable about mini-split heat pump systems. Not just about which systems are best for your home, but also about condenser/unit placements (inside and outside) to keep the aesthetics of a home. He understands the importance of problem -solving to keep your home looking as unimpacted as possible (In many cases, mini-split systems can be an eyesore depending on where you place them). Michael also does a great job with surveying your home, checking in throughout the installation process, and following up after installation. Also, the teams that do the installation and electrical work are excellent at what they do. They are efficient and clean! Additionally, with being a "Diamond Contractor," you get the maximum warranty, which many other companies don't offer. I shopped around quite a bit and he had what I consider to be the best deal/price overall. I highly recommend Weston Bros, you will not be disappointed! read more

I used Weston bros to install 5 ceiling cassettes and 3 condensers in my home and they accepted the job and unbeknownst to me acted as a subcontractor and overcharged me 7500.00. And then they lied to me about the terms of the no interest Mitsubishi finance. They also tried to charge me 5,000 for an electrician. I got my own electrician for 2,700. They also tried to charge me 3,000 to remove old AC units and sleeves and brick up the walls. I got 2 day laborers that removed all the AC units and patched the holes up for 650.00. Bricks and cement 80.00. Weston bros are way overpriced. Unless you are a doctor or a lawyer and have money to burn I would NOT recommend WESTON BROS. read more

Very disappointed in sales tactic. Bought a very pricey thru wall Friedrich in August last year. Same sleeve in bedroom. This year my ac in master bedroom was broken. Went to Weston was told $129 service charge plus parts and labor. No warranted given. Told it would cost around $350 would be given$50 credit if I bought new one. Then I was told the only unit that would fit my sleeve was the one I had quoted me $1149 plus tax no extended warranty did include installation and removal of old ac Next day went to pc Richards. Girl at Weston tried to unload older model because pc Richards told me not making anymore. Ordered new unit with WiFi 10k BYU with 10 year warantee installation and removal only $50. Total for 10btu vs 8 btu 1023 with long extended warranty read more

We recently installed a multi-split heating/cooling system in an attached house in Astoria. We invited 3 vendors to the house to prepare bids. Michael Weston spent far more time than the other vendors inspecting and measuring all the rooms to prepare the bid and closely examined the exterior and interior areas where the compressors, air handlers, and ducts could be placed. The other vendors were much less attentive to details that would have led to installation obstacles. Michael also prepared the only bid that included the substantial Con Ed rebates for integrating the heat pump system with our existing gas boiler. We had no hesitation in giving Weston Bros the bid, and Michael came back several times afterwards to refine the installation details. Michael was always responsive to questions and prepared marked up photos for our electrician and our general contractor that smoothed the way for the equipment installation. Because of pandemic supply chain issues, it took a month longer than anticipated for the Mitsubishi equipment (2 heat pump compressors and 6 air handlers) to arrive, but installation commenced shortly thereafter and was completed in two days, with software adjustments on a third day. The Weston Bros installers were highly professional, working as a close-knit team. After installation, Michael called a number of times to verify how everything was working before having his electrician integrate the multi-split system into the (backup) boiler. It was a pleasure dealing with everyone at Weston Bros! read more

We had our Mitsubishi ductless split system installed on Monday, and we were very pleased with the crew. Garfield did a wonderful job, he obviously knew what he was doing. He has such a great personality, so it was a pleasure dealing with him. Weston Bros are lucky to have someone like Garfield do their installations, and his assistants were polite and cooperative as well. After the initial consultation with Bob, Michael Weston came to our house twice to discuss all the details, and he even brought the installer with him to make sure everything could be done the way we wanted. From the first contact to the completion of the installation, it was a wonderful experience. read more

Your location david friedman 39 points REVIEWS PHOTOS Here are the reviews you've posted publicly. You'll need the Google Maps app to edit or delete your reviews. Learn more 2 reviews Weston Bros., Inc. 9916 Metropolitan Ave, Queens, NY 11375 We decided on Weston Bros. after getting estimates from other companies, and it was the correct decision. They lived up to my expectations by performing a timely and professional installation. Michael Weston was extremely helpful, informative and easy.to work with. He came.to my house and meticulously measured and advised on best installation and returned after completion to insure everything was in working order. He also has a Handyman that does all the extra finishing work (repairing siding, painting. patching holes in sheetrock and siding, removing radiators) that makes the entire job seamless. Joan Weston and the office were very helpful in coordinating all the scheduling. Northstar KIA 46-05 Northern Blvd, Queens, NY 11101 Performed all warranty work on my Kia Optima in a quick, efficient manner. They fixed a rattling g noise behind the AC duct that was bothering me for over a year. read more

I called Weston Bros. after calling another air conditioning repair company that were very unreliable, they never showed up twice! Weston Bros. scheduled an appointment quickly, the technician came and was thoroughly honest with me. He said to fix it would cost just as much as a new air condition, so I opted for a new one. Two installers came next day service, and installed a brand new a/c within minutes, no mess no fuss. I highly recommend Weston Bros. for all your repair needs, or if you need to buy a new air condition. Their service cannot be beat. They have been in business since 1956, that tells you right there, they are here to stay!! Thank you Weston Bros. for such great service! Keep up the good work!! read more

We decided to have a split unit a/c installed in both the front and rear of our house that included the removal of two in the wall units. We are so thankful we decided to place our trust with Weston Bros. Michael and Joan were very professional and responsive to all of our questions and concerns. The workers, including, electricians, brick workers and installation experts were knowledgeable, neat and professional. We give them our highest recommendation because our experience was great from beginning to end. read more

A few years back we used Weston Brothers to install a large inwall air conditioner. (A Friedrich SL-32 if I recall correctly) The lead technician was a kind older fellow who worked quite hard on the days project, I was partially concerned for his well being. His young helper seemed disinterested and was moving as slow as molasses to gather the proper material to get the job done. The salesman over charged for the work that was preformed, but that seems typical of older established trades business in the area. A feeling of being the only game in town and therefore the price is what it is. I decided it best to look for other more viable alternatives for my air conditioning needs. read more

Weston Bro. are awesome and I highly recommend them to anyone looking to buy a new AC and have it installed. They installed two ACs for me this year. They're punctual, professional, very skilled and answered all of my questions. Alex and Chris did the installation, Kendall assessed an older AC for damage and advice about purchasing a new one (he also came back on his own time to double check the electrical outlet for the appropriate voltage), and Al in the office is always really helpful. Thanks, you guys! read more

Everything about this installation was the most professional overall contracting job I have experienced in this house. Weston has raised the bar. From the initial assessment of where and how the units would be installed, to the on time and meticulous professionalism of all the teams to the on time completion and attention to details. And, most important - ongoing concern of customer satisfaction. Weston went through four closets with all the units on one side of the house with minimal outdoor piping. They handled everything -including scheduling the removal of an AC unit to the electrical work and final plaster. read more

THANK YOU SOOOO VERY MUCH !!! Kendall was amazing!!! Helpfull !! Kind !!! Great repair !!! AC is working better than new !! HIGHLY RECOMMEND THEM !!! Will use for all my future Ac purchases and repairs. read more

I had Mike install a total of 5 thru the wall A/C units and also a split system for my basement in my home as I was renovating it. Everything was done 1st class and at a very competitive price. Excellent clean work, on time, professional, zero issues. Very Happy. Highly recommended. read more

I had heard great things about Weston Bros before contacting them. They more than lived up to their reputation. I was wary of a big mess and typical contractor hassles but with Weston, none of that happened. They were prompt, respectful and did an excellent job on a very old home. Mike Weston is a terrific person to work with. read more

If you need an air conditioner installed, do not hesitate to engage the services of Weston Brothers. Getting information/recommendations/pricing and scheduling the appointment couldn't have been easier or more pleasant. The installers, Alex and his assistant Sebastian, were on time, polite, knowledgeable, neat and professional. They did an excellent job and I am extremely happy with the service. It was money very well spent. This is the second time I have used Weston Brothers and they are an honest, reliable company. There is no pressure to up-sell. In fact, they are upfront and honest about the services you don't need. I can't say enough good things about them. read more

I purchased two air conditioners from them years ago. I need a new one and I couldn't believe the price increase and that they would charge a returning customer planning to buy another unit a service fee to check my unit. They checked my unit and demanded cash ( I use my cc for everything) and said my unit wasn't worth fixing. I agreed and ordered another unit from them. But I wasn't comfortable with the price. I called several other places and they all were cheaper. In fact $300 cheaper!! I immediately called them back and cancelled my order. The owner didn't even ask me why, just said ok and hung up the phone. BEWARE. They are over charging customers!!! Stay away. Call others before using them!!!! read more

They installed the whole house split system in our house in the Forest Hills Gardens. I talked with another company and when they saw the list of requirements from the Forest Hills Gardens Corporation they increased their price by a lot so we went with Weston. They did a great job, concealing all the ducts both outside and inside the house. There's just one closet where a relatively small space is used by some splitter, all other ducts are concealed. They were very professional and courteous during the installation and we didn't feel too much hassle. read more

Michael spent a lot of time getting to know our house and provided clever solutions to certain challenges the house posed. We have been very happy with they system he recommended so far, and his installation team took great care to protect our floors, furniture, etc when they did their work. read more

Weston Bros installed a split (ductless) air conditioning unit for the full basement and two first floor rooms. The work was meticulous and the installers strictly adhered to Covid safety protocols. The work was completed within the promised time and the clean-up was ultra careful. I would certainly hire them again! read more

In a pleasant turn of events, the owner contacted my mother, apologizing profusely for the entire situation. My mother came back to the store, and was personally attended by the owner. He took back the return for the wrong AC that was sold to her without a fuss. The owner assured my mother that had he been present, the entire situation would never have happened and he would have driven to her home with the correct AC himself. While it's refreshing to see an owner take charge and care for customers, I can't help but be disappointed by the people he hired to represent his business to treat someone as terribly as they treated my mother. I cringe at the thought that many other people were possibly treated similarly behind the owner's back. I can only hope the owner makes smarter choices on who will represent him to customers when he is not around. Small businesses struggle to compete with corporate stores as it is, and the disgusting way my mother was treated is unacceptable to the reputation of all small businesses. Had my mother received the treatment she did from the owner when she initially bought the AC, she would have happily done business with them, and possibly brought the store more business in the future. read more

After a few years of putting band aids on a 20+ year old split system, Michael came to survey the house and recommend upgrades based on our updated needs. We ended up replacing the entire system (2 heat pumps and 4 indoor units) and adding an additional unit in the basement that didn't previously have any heat or A/C. Every single person who came through the house in the couple of days to remove the old system and install the new one was amazing to work with. After work was done each day you would never know that someone had been there only hours before drilling, running wires and pipes, plastering, etc.. The team was happy to answer any questions we had through the process, and was sure to ask for input on decisions as needed instead of just doing their own thing and hoping it was what we wanted. We received regular updates from Joan, and everything was completed promptly and on a reliable timeline - at no point were we given some 4+ hour "window" and made to sit around waiting. Overall, I very highly recommend Weston Bros.. read more