I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

Went to this location for the first time and this will be the last time. The younger man with long…read morehair and a slight mustache/beard was the rudest individual I've encountered since moving to Minnesota in November. Zero help and zero customer service skills from this person. If you need help, don't go here.

had 2 guys who worked well together, both very motivated, good communication between each other and…read moremyself, will use again and reccomend for sure! thank you for making a painful job less painful!

Ike and Frank were excellent in moving my houshold from [hot and humid] Bismarck ND to [wet and…read morerainy] Woodbury MN, except for my misunderstanding that they don't pack, but they did do all the lifting / carrying / loading the truck. Unpacking with an additional 2 crew members 2 days later [as scheduled] went over quickly, despite bad weather, and only one minor lampshade broke during the move. Overall, it was very efficient, and smooth. The front office communications and service rep was very helpful, and I can recommend this service with no reservations.

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

Del and Miguel did a great job with our move! We did not have a large move but did have two…read morelocations to pick up from. Our large upholstered items were carefully wrapped and professionally removed and dropped off at our new location with no issues. They worked efficiently and had a great attitude as they moved about 45 boxes in the rain. Our quote was for 2.25 hours & they finished in about 3. There were a few extra items that we added after quote. Price was between $600-800. We have never used a moving company before so we are extremely appreciative of the great service we had!

From the owner: Make Your Move with Daymakers Moving & Storage…read more Serving Minneapolis, Twin Cities Metro, Western Wisconsin, and Chippewa Valley, Daymakers Moving & Storage is your trusted partner for local or nationwide moves. Our full-service team handles everything—packing, loading, specialty items, and premium storage—so your transition is seamless and stress-free. Built on care and a reputation for excellence, we promise to make your day. Contact us to start your next chapter with confidence!

I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have…read morealso used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM.

Nasty estimator-…read more Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague.

Wow!!! I can't say enough GOOD things about this service!!…read more I had a really bad situation where other movers I had hired got into a fistfight inside my moving trailer and had to be removed from my property! I was left with a job that was only a quarter done and I had to be out of my house that day for a closing! I was desperate! I called around and, as expected, no moving company could help me out and such short notice! I finally called Daymakers and Lisa, who answered the phone, was so sympathetic to my situation; she said she would try to figure it out for me. After about 20 minutes, Lisa called me back and said that 2 of her movers were finishing another job and were supposed to be done for the day but they agreed to come out and help me out of my situation! Unbelieveable! I was so elated and relieved! Two super nice young guys, named Jacob & Shane, showed up in a beautiful, very professional Daymakers moving truck. They were so helpful and courteous! They did everything I needed done so quickly and efficiently! They took the time to wrap all my furniture and were so careful. They could move and do anything...like superheroes!! And they were...They made my day. I guess that's why the call themselves "Daymakers." Lisa called me back the next day to make certain all went well and that I was happy. They really care. Great company...SUPER. I truly recommend them 100%!!! I would never use anyone else again. I wish I had called them to begin with!

At least the 4th time we've used Daymakers and another great experience. This was a much smaller…read moreload but received the same consistent service. Only needed 2 guys (1 veteran and 1 newbie) and zero issues. They arrive when they say they will, give you a heads-up when they're on their way. The crews are always friendly. They are very careful, responsive, and attentive to details. Their quotes are a little higher (not much), but it's worth the value when you know there won't be any issues or complications. Book them!

The crew did an excellent job of setting up my estimate and scheduling. The free boxes were…read moredelivered to my a week before the movers arrived. The team managed to pack my apartment carefully and with great efficiency. I am pleased with the great value and experience this company has provided me in moving apartments. They communicate effectively and promptly with all aspects of the move to ensure I am treated well and never in the dark with what's next or needed.

My move with Daymakers started off a little rough, but once the supervisor came out, everything…read morecompletely turned around. The crew was efficient, respectful, and handled my belongings with care. What impressed me most was their communication and willingness to make sure everything was done the right way. I work with 90% VA moves, and I've already recommended Daymakers because of the excellent service I received. They're one of the best moving companies I've worked with--hands down. They stand behind their work, and if something is damaged, they will cover it without hesitation. That kind of accountability gives real peace of mind during such a stressful process. If you're looking for movers who value their customers, take responsibility, and truly want to make your move easier, Daymakers is the company to call.

I chatted on the phone about our upcoming move. I wanted a specific time frame for the movers to…read morebe at my house and also that we had two freezers that needed to be moved. I was assured this was fine. The day of the move, the truck and men showed up an hour late. I was told that it was a window that was assigned to me rather than a specific time. Not true! I was told the truck would be dispatched out of Burnsville and come to our house at time selected. Promises made just to make the sale. When men arrived, we were told they could not move the freezers as they were not defrosted. This was never told pre-move. Freezers were empty however, they did not move them. When given the bill, they had added many fees on that were not discussed pre-move. Moral of story will agree to anything and then not deliver. Movers stepped in mud and cleaned their shoes on carpet that was laid down in the garage. Carpet was completely black. Tried to give them a review on their website and when compleing the review it did not accept it.

DO NOT USE THESE MOVERS. THEY ARE USING UNTRAINED HELP WHO ARE DAMAGING ITEMS MOVED. TAKE 4…read moreweeks to get 1 cabinet fixed and offering a settlement on 2nd item damaged and time spent watching ME PUT our sleep number bad back together and searching for pump cord that they had displaced. only 1/2 of settlement was forthcoming. DO NOT USE THESE MOVERS. THEY ARE NOT REPUTABLE.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.