I have used Good Stuff Moving in the past (multiple times) and recommended them to friends who have also used them multiple times. I do not recommend companies easily, but this company goes above and beyond. I just moved from MN to MA, and called Brent. He responded with a quick - "we can do it - let me find a driver" Jim, the Director of Ops did the drive. He is where I say they go above and beyond... On Monday, Jim and the crew had the house emptied in no time and loaded. We did a walk through, and coordinated our schedules. He then told me his itinerary and that he would text me each night. I was leaving Tuesday Morning and we both planned on being in MA on Wednesday evening. It went seamless. I heard from Jim each night, and again Thursday morning as he was headed to the new home with my furniture and goods. Like the loading of the truck, the unloading went just as smooth. In the end, not even a glass was cracked, everything was put where I wanted it, Jim was communicating the whole time, and the final price was within the quote. The company is great to work with, the employees are even better. Thanks for your service over the years GSM. read more

Good Stuff Moving - Heading East with this incredible team! - Movers Near Me - Maplewood, Minnesota

I just came across one of this company's trucks with a ramp stretched across 2 lanes of traffic with no cones or warning signs. It's only a matter of time before this unbelievably reckless company gets someone killed. It's safe to assume they are probably this careless with your goods as well. It would be best to avoid them. read more

I booked Good Stuff Moving for labor only to load a 20ft. U-Haul truck I rented when driving our personal belongings from Minnesota to a new home in Chicago. When booking the service 5 weeks in advance the Good Stuff customer care representative was very helpful telling me how they would load the truck securely with the heavy furniture first for my long drive down the interstate. He even told me to buy straps at Home Depot for added support. The crew that arrived on moving day had 2 members that seemed inexperienced and 1 lead member that seemed a bit experienced. I paid $627 for 90 minutes of them on site (including a tip for the crew). They did not use the straps I purchased and instead produced 2 used cotton straps to secure the entire load. When using these straps the crew lead actually said of how they were doing "these should work, it's not like they are going to come out to doa site inspections or anything". The did not load heavy furniture first and instead stacked heavy boxes up high on top of flimsy plastic bins. I told them I could run out to a nearby store to get another rope or strap option if needed but they assured me the load was secure. I asked several times is this secure for a drive down the interstate to Chicago and they said yes it was. When I arrived in Chicago I found the load had all fallen over and shifted back in the truck into a huge mess of our personal belongings. The professional movers I hired in Chicago were shocked how bad the load was stacked. Many of our items were damaged and the mess added to the cost of my unload time. I tried calling Good Stuff Moving several times when I discovered the mess and sent them an email and text message. NO ONE AT THE COMPANY REACHED OUT TO ME. Several days later I finally spoke to a person at the company and they referred me to a claims person. Nearly one week after the service I have yet to be offered any compensation for their unprofessional work. Beware of using this company for your personal belongings as it appears some of the crews do not fully understand their jobs. read more

Nasty estimator- Just got off the phone with this company, and I am stunned at the outright disrespect I encountered. From the moment I asked a question, the representative snapped into a rude, condescending tone as if I dared inconvenience him by simply existing. Honestly, with an attitude like his, he could only be a third-party estimator--because he certainly lacked any professionalism or basic customer service skills. When I pointed out that their pricing was double that of other quotes, he had the audacity to laugh and snidely remark, "Well, if you want your stuff damaged, go with them." That kind of arrogance is not only insulting but completely unjustified. Lower pricing does not automatically mean incompetence or damage. Let's be clear: I explained, in the simplest of terms, that it was just one hour of moving. But no, their inflated minimum is two guys for two hours--$550 for a single hour's work! At that price, I might as well keep them around for an extra hour to scrub my truck and clean the bathroom so they could at least pretend to earn their outrageous fee. And then came the pièce de résistance: the smug boast of "26 years in business." Frankly, if this kind of treatment is their standard, those 26 years are 26 too many. Based on the fabricated-looking reviews plastered across other platforms, it's clear they've been relying on fluff and deception instead of real customer satisfaction. This isn't a business--it's a scam with a phone number. They don't deserve your time, your money, or your patience. Avoid them like the plague. read more

Good Stuff Moving - Look at the horrible statistics gathered by another website. - Movers Near Me - Maplewood, Minnesota

The GOOD: The moving crew were on-time, courteous, detailed, and got right to work. the move out process was smooth and efficient, as was the move in process at my next building. the crew leader did all he could to ensure a smooth experience. The BAD: the final piece of furniture, a dining room table, was brought in and when unwrapped the leg on the table was visibly damage. wood splintered and the leg was completely detached from the table. the leg was clear bashed into something with clear force for it to have completely broken away from the table. the mover who brought the table in denied knowing what happened; however, the table had to have broken in between the truck, elevator and being brought into my apartment. the crew leader immediately dismissed the crew and got to work on contacting the company to help place a claim. The UGLY: I have moved over 20 times in the past 25 years and am well-versed in things that can happen during a move - broken glasses, nicked and scratched furniture, etc. I have never had a piece of furniture be so BADLY DAMAGED during a move, especially a move that was 6 blocks. My frustrations with Good Stuff Moving really boiled over when speaking with their claims department. I did not opt for the extra insurance, so they were only willing to reimburse be for $0.60/lb for my table or $138. Additionally, I felt the claims agent was very dismissive of the gross negligence by the team member and was unwilling to have anyone comeback out and remove the table, as it cannot be repaired and is garbage. I never got a sense from this company that they were interested in "making this right" or going above and beyond at any level. I paid good money for the move and am out now an additional $3k for the table + costs to have it now removed + replaced with a new table. Think twice before hiring this company or at the least MAKE SURE YOU OPT IN for the extra insurance. read the fine print - my very expensive mistake! read more

Good Stuff Moving - Broken table - Movers Near Me - Maplewood, Minnesota

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I got the D crew. Wow were they awful. There was no communication or leadership, so I had to keep telling guys where to go. They didn't pay attention to labels on boxes, so I had boxes marked "attic" in the basement, and living room boxes in the garage. They broke a small, sturdy and expensive table that really must have taken some effort to break - and then carried it in the house so we couldn't see the damage and hid it in a corner. Would have been more professional of them to show us the damage. I called the company three times afterward, and was told their customer service person would call me back. She never did and later they told me she had been out sick but her supervisors didn't know she was out. My house is full of dings from where furniture was slammed into walls. They were not careful at all. Don't use these guys. Maybe you'll get a five star crew, maybe you're stuff will get ruined. read more

They were timely and efficient. However, they damaged over $7000 of furniture and damaged walls/doors while moving in. They can only compensate 7% of the damages done due to $0.60/lb insurance. If you have furniture that you care about, do not go with good stuff moving. read more

We used Good Stuff to move my mom this summer and we were not impressed. The crew was nice but spent a ton of time joking around with one another and swearing. Many of my mom's items were broken when we unpacked them: picture frames, a mirror, a vase, dining room table was scratched, and they scuffed and dented the walls in my mom's new (new build) house. It was a long day for all of us but the crew was throwing my mom's boxes and furniture into the new house garage without any organization or care at the end of the day. Also, the price was much higher than we expected per the quote. We all thought they could have been more organized and efficient, we felt we basically paid the crew to hang out with their buddies and make crude comments about women. read more

I'm here to back up Jeri R. I had this same exact experience today. Yelled at for asking someone to mask during a pandemic, treated to three lectures about how their movers were not going to wear a mask before walking out rudely. He was wearing a neck gaiter, too, which, if you can read at all, is proven to be worse than not wearing a mask. We asked for his name and he said, "the only sales guy there." The kicker is that they post health policies to protect their people, but won't lift a finger to do the same for a customer. See attached images for that line of hogwash. Brent, the owner, backed up their sales person, which is fine, I suppose, if you want lousy reviews. Lousy customer service and total rudeness won't be rewarded anyway. We have other folks lined up who have no problem masking. They might be good movers, but we'll never find out. I suggest you don't, either read more

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Good stuff has moved me four times. Until this last one Ive been singing their praises and referring friends for years! Always extremely professional and affordable. This last time changed everything, I'm afraid. For starters, I think it was one guys first day, and they kept training him and showing him how to do things. Fine but should not be on my dime. They didn't prop the door or clear the entryway right away, just slamming the door in their way in and out, until I suggested a prop. Then, instead of just taking the back off my bed and taking it down in two pieces, like every other time GS has moved me, I found them completely taking my bed apart til all the bolts were out and it was in pieces. We were going three blocks with it, WTH? It probably costed me more than the bed was worth to have them take it apart and put it back together. Incidentally, they didn't tighten any of the bolts and it wasn't assembled correctly when they were done, my uncle had to come over and tighten every bolt and fix it. They had one guy at the elevator moving everything in by himself and obviously didn't know how or where to put things. I had to basically move everything. Kitchen boxes in the bedroom closet, etc. every time he asked me where I wanted something he didn't listen to my answer and put it in a different room. I'm sure the job sux so I don't really blame them there. What pi$$ed me off was that they took all this time to wrap plastic storage containers, but not my wooden furniture. There were big chunks taken out of my antique Moroccan table, and they didn't say anything. Nicks in pretty mush all of the wooden pieces, just careless. The worst was a cabinet they had clearly broken and placed my bedroom. The top was completely off of it and the drawer was busted apart so I couldn't open it. I get it, things happen. Not an expensive piece, but they didn't tell me it had broken and now I'm stuck with figuring out what to do with it. I did call to report this. The gentleman who answered was very nice and apologetic. He offered to pick the cabinet up and dispose of it of it the next day. Great! The only problem is I never heard from them again. They never picked up the cabinet. It costed twice what it costed four years ago mainly due to taking my bed apart and the mismanagement of labor at the new place. I will never move with GS again and it kind of breaks my heart. I know nobody gives a sh*t but I feel like they have really gone downhill in terms of quality. My dad owned a moving company for years and I worked for him, so I know what I'm talking about. read more

We used Good Stuff Moving to help us with a long distance move to California*. Specifically, we had them move and transport all of our belongings to a UHaul facility and then load them into our U-box moving pods on site. We reserved over the phone and had 48 hours to cancel. We reserved the earliest timeframe of the day (7:30 - 8:30am) and they arrived exactly at 7:30. We really appreciated this; moving day always comes with unexpected random delays, so it meant a lot that they were so punctual. They were also very careful with our stuff. They made sure the boxes with our fragile items were secured in the truck so as not to move around. The movers themselves were very experienced and professional. They plastic-wrapped our larger furniture items to protect them while in the U-box pod and worked very efficiently, yet carefully (one mover bringing stuff down, the other loading into the truck). Our very tiny studio apartment in downtown MPLS took them 3 hours total, including travel time to and from our apartment. Reserving over the phone was also very pleasant. The gentleman we spoke to was extremely knowledgable and thorough, and took the time to lay everything out as opposed to just rushing to get us off the phone. From start to finish, we definitely would recommend these folks again! *To clarify, they did not transport our stuff to CA. I believe they are a local moving company, but you should double check the website! read more

STAY AWAY! SCAM ARTISTS BAIT AND SWITCH. Quoted 2000 for local move - needed up 3800 when they used "speed packs" that cut the storage in a box truck in half. Matt has to be the rudest person I have EVER Met. I will be suing this company in small claims. Do not use them! read more

STAY AWAY! SCAM ARTISTS BAIT AND SWITCH. Quoted 2000 for local move - needed up 3800 when they used "speed packs" that cut the storage in a box truck in half. Matt has to be the rudest person I have EVER Met. I will be suing this company in small claims. Do not use them! read more

Good Stuff Moving - Half full - they doubled the cost because they sent another truck and a total of 5 people. I am suing them! - Movers Near Me - Maplewood, Minnesota

A wonderful experience. Paul gave me a very clear initial quote and instructions and a time frame was scheduled. The movers were prompt, friendly, efficient and very helpful. I moved my father from the third floor to the first floor in his senior facility. Mission accomplished in under two hours without feeling as if they were rushing (while patiently listening to a few instructions I had). Highly recommend! read more

Overall good group/crew, arrived on time and kept a good pace. Two pieces of furniture were damaged and accidents happen. (As far as we know as not all boxes have been unpacked) I did have to advise them to not stack the hutch and cabinet on ends in storage or they'd rack. Customer service stated since it didn't look like the bed frame was deliberately broken it wasn't negligence. WHO deliberately breaks items - accidents happen. The moving company has my number, could have called to hear our side that when the bed frame was dropped it sounded like it was coming through the ceiling. But that would require effort to have customer service. They've been paid so forget the customer Would I hire the crew again - yes Would I ever hire anyone from this company No. Horrible response and take on customer service. read more

I requested on five occasions (to multiple employees) the photos taken at the Storage Locker. No response. Crickets. Further, an anwoire wasn't assembled after being delivered. Alit to be desired in providing quality customer service from Good Stuff Moving. Perhaps, BAD STUFF MOVING is a motel appropriate name. read more

One of the movers damaged a piece of furniture and scratched the wooden floor. The company asked for more info but never followed up with me. read more

I called yesterday for a quote to move some things out of my MN home that I am donating to a Great Dane rescue. The items will either be moved into a garage on the property or a storage unit within 15 miles of my home so that the rescue can pick them up/sell them as they have the time. I wanted an estimate for each, which I didn't think would/should be a problem. The person that answered the phone was a real jerk. When I explained that I was living in TN, he said "So, we're taking the items to a dump?" I replied "No, they are nice things, and again, I am donating them to a rescue." He replied "So, the place is covered in dog shit and piss then?" "No," I replied, "my home and things are clean." He replied "M'am, I am going to say this in the nicest nicest nicest nicest way possible, but this sounds like shit show I don't want to be involved in." and hung up on me. Clearly, given all of his attempts at gaslighting me into believing that this was in any way a "nice" interaction, this isn't the first time he has been told he is a jerk. Exactly what about calling my things, that he hasn't even seen, trash, assuming they are covered in "dog shit and piss" and then calling my request for an estimate a "shit show" nice in any way? The man was a real @#(@*&, his customer service skills are non-existent, and I'm sorry that I even had contact with him. read more

These guys were easy, friendly and upfront about costs. The gentleman that showed up were very courteous and skilled. The bug and heavy furniture pieces were taken care of easily. Highly recommend Good Stuff Moving read more

The folks at Good Stuff are excellent and I highly recommend them, but so does my brother when his family moved. Also , on our recommendation, our daughter used it for her move. 5 stars for each move. BTW, their price was also lower than the others we all 3 got bids from. read more

cannot begin to say enough good things about our experience with Good Stuff Moving. Andy & Jesse were professional, personable as well as very efficient. They were also very accommodating with a last minute request we made of them. They were referred to us and did not disappoint. I would not look further for a moving company. read more

We have used this company for three moves over the last 10 years. They are awesome! Always nice guys who are careful and quick. They do a great job with being careful with things important to us. Definitely will use them in the future. Helpful and friendly too! I would give them more stars if I could! read more

I also can't say enough good things about Good Stuff Moving. They're outstanding! After researching several other moving companies, I decided to go with GSM and it was definitely the right decision. The estimate for my local move was reasonable and as it turned out, accurate. The process from start to finish was trouble-free and smooth, and on top of that, they're very open and honest. CC and Race were my movers, and as I had no additional help on that day, a huge shout out to them for turning a stressful experience into a pleasant one. They showed up on time, treated my belongings with care, and while facing some fun getting my stuff out of a very old building with a small elevator, did so without a hitch. Hard workers, these guys, and they were an absolute pleasure to work with. If needed, I would happily hire them again. Thank you to everyone at GSM for your professionalism! read more

The team of movers was incredible. Very friendly and conversational. They took good care of my furniture and personal items along with both of the spaces I moved out of and into. read more

Absolutely fantastic experience! Moved from a one bedroom apartment to a single family home. I was given a window of arrival and the guys got there promptly. They were friendly, professional, and fast. They treated my items with care and I cannot recommend them enough. Pricing is also very reasonable. If you're looking for movers, Good Stuff is the way to go. read more

This moving company was suggested by a neighbor so I called to request a quote for a local move. The owner was rude throughout the Q&A of what was being moved. He spent more time telling me what they did not move than what they did move. The man that showed up at my home to give me a quote was a complete jerk (even worse than the owner that I first spoke to). When he arrived at my front door, he showed up without a face mask for Covid. I asked him if he was vaccinated since he was not wearing mask and he literally yelled at me for asking him saying, "You can't ask me that!" I informed him that it was my home and that no one that is unvaccinated was coming inside without a mask. He was a total jerk. Obviously, I did not use this company. read more

I've used this company in past moves with no issues. But this time, after I inquired, they told me that the company as a whole does not believe in vaccines, and would not be wearing masks. This is despite their advertisement which says they do both of those things. I told them since I'm moving into a senior living facility that would not work for me. There was some back and forth, and I finally decided on calling another company. It was too bad, as they had worked out so well before. But I could not take that risk with normal precautions and older folks who were probably more at risk. read more

It is all based on the crew you get. My daughter had an outstanding experience with them so I called them and requested THE SAME CREW. He guy said they'll all good, they aren't. I called the week before my move and was told I will receive the same crew. I did not. My crew had no concept of moving, looked like their first time. They didn't know how to take apart my desk and a sleep number bed. Loaded the small stuff first then tried to cram in the larger items at the end. One guy was MIA most of the move, I was hauling stuff from the house to expediate the move. Couldn't fit everything in so the next day I had to rent a U-Haul to complete my move. There were 7 items scratched(didn't cover table tops), chipped or broken during the move. I submitted them and 2 weeks later, no follow-up. They are cheap and that is what I got. If you have nice things, it is much better to pay more than use these guys. read more

They were awesome from the time I set the appointment to the pick up and delivery. Friendly, efficient and careful with my floors, walls and furniture. :) read more

I booked with Good Stuff Moving in April for a same building Apt move, and it was seamless booking with Brent via my Yelp App. He was responsive, straight forward and set my price expectation immediately. Fast forward to this morning, and his team arrived on time and ready to work. It only took a few hours as they were efficient and professional. I highly recommend them and will use again without hesitation! read more

Very responsive. Quality movers take great care of items. Very reasonable prices.We recommend and will use again for any future moving needs. read more

Guys came in to move my things the white guy kept complaining about his job and how much work moving the bed would be. He complained so much my friend ended up offering to move it and put it together so he could finally shut up about it. So my friend and I ended up putting together the bed. My moms moving in March and was going to go with them. I told her to choose elsewhere. Also found out my expensive Vanity had a chip in the top where the top drawer is so now that's having trouble closing. All and all choose elsewhere if you want a more pleasant moving experience. read more

Full disclosure: I own a moving company in Seattle. These guys helped us unload a truck coming from Seattle, and we needed some extra hands at our destination. Brent was able to squeeze us in last minute, and was easy to deal with. After speaking with our driver, who has done countless jobs in cities across the country, he let me know that Good Stuff was the best company he's worked with(out of at least 15+ in his years with us). Fast, friendly, and our customer had nothing but great things to say as well. Thanks again guys, and we'll definitely be using them again when we end up in the area. read more

The young men who came and moved our heavy pieces of furniture were just great. They did a wonderful job and were quick and careful. I would use Good Stuff again in a heartbeat., read more

I highly recommend Good Stuff Moving. They are the real deal. I needed somebody to load a 26" Uhaul truck and a trailer for me. It was easy to get a quote over the phone. Movers arrived on time talked to me for 5 min to get a plan and started to work. Top notch work ethics and the truck was loaded at least an hour earlier then I expected. They were prepared and never took a break even so I offered coffee and water several times. When I arrived in California after a 2,200 miles trip everything was in good shape and nothing was broken. These guys knew how to load a truck. No space wasted. Thanks to Ryan, Kyle and Nick for a great experience. They are focused and simply professional. read more

This was my first time using Good Stuff Moving and they were great! They made the whole process so easy and stress-free for me. The movers were fast, efficient and friendly and handled my items with care. I will definitely recommend them to anyone who is looking to move. read more

I have moved 5 times nationally and 5 times locally; Good Stuff Moving was the best moving company I have ever worked with. From the first service call, through the estimating process and then completing a complicated move (moving from 2 locations with some heavy art prices) the process was smooth and successful. The movers were even early...that never happens! In addition, the customer service from each employee was great. I'm a tough customer and I really appreciate good service. I highly recommend this company. Note: my move was a local move in Minnesota. read more

The owner, Brent is an arrogant, offensive person with a bad attitude and a chip on his shoulder. I tried to book a move with Good Stuff. The first time I called to get basic rates and terms. I spoke to Brent. After researching other companies I called back a few days later prepared to book. I asked Brent to clarify some of the details about rates and services and he responded rudely, saying, "What's wrong with you? I already told you." Then he said that he would not accept my business because he said I was obviously the sort of person who would make trouble. I was flabbergasted. What kind of outfit tells potential customers they don't want their business? There are a multitude of other reviewers here with similar experiences with Brent or his staff. Stay away, far, far, away. Mr. Brent likes to reply to negative reviews from people treated so rudely that they never became customers with the incredibly inane comment, "A review from someone we didn't work for?" Haha. Gaslighting at its finest. And one more reason to avoid this company. read more

Brent. No I have never used your company. And yes, I'm writing this review anyway. A review includes how you were treated in entirety. From reading the reviews to 1st contact and beyond. If there is no beyond, obviously due to how you treat people on the phone, argumentative, cockey and arrogant. I'm looking for a mover. I wouldn't use you if you paid Me. You sound like a narcissistic ass. So here is another bad review from a non customer. Your bad reputation precedes you. Not good. Wow, dodged a nightmare not calling you guys. read more

We had them move twice in a few months and both of those times the team was really nice and efficient! Definitely recommend!