Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

I couldn't be more satisfied with the efficiency of the move, and the professional and friendly…read moremanner in which it was done, all within the estimate that I was given.

We've moved a few times in the last 3 years and the move crew was by far the best experience! The…read moremovers were friendly, efficient, and did a great job! All our stuff was handled with great care and there was no damage to anything. They made this stressful time so seamless for us and we're so grateful! Would definitely use them again and highly we recommend them.

We used the Move Crew for a move from St. Cloud MN to Minneapolis MN. They called as scheduled to…read morecheck in and give us an ETA. When they arrived they took a quick look at amount of items and then got to work usually taking 2-3 boxes per trip to truck. They wrapped items in blankets then plastic wrap to keep safe or just plastic to keep drawers in place. They even moved and loaded all the extra random items like packages of toilet paper and a bag of canned food. At the new place they laid down rugs and plastic to protect the floor as they moved items in. They made sure furniture was placed in the area we wanted and even helped adjust as needed. Overall a job well done and it ended up being on the lower side of the estimate.

about 30 boxes a full size bed and a twin size bed 2 nine drawer dressers 3 tvs one is a 32 inch…read moreand a 40 inch and then a 50 inch a fireplace tv stand a entertainment tv stand a stand up freezer then and then extras

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

We had some difficult furniture to move (a King bed frame, etc.) and they were able to get it…read moreproperly reassembled in our new apartment.

Very impressed. The four men moved quickly, efficiently and carefully. Very friendly and polite…read more Highly recommend!! Jayne was also easy to contact and friendly as well. Highly recommend!

Nystrom helped me move from an apartment to a new apartment. The moving out was easy but the new…read moreplace had 3 flights of stairs and no elevator. They were super great and friendly during the move in the July heat up all the stairs! I would've been crabby by the end of it! Would recommend.

This company goes above and beyond! I moved from Minneapolis to Washington DC. While other…read morecompanies were quoting me nearly 3x as much and worse service, U-Pack came thru with a much better quote and unbelievable customization for what I needed. I hired movers in Minneapolis and loaded up the truck. Four days later, u-pack arrived with my stuff ready for my Washington DC movers to unload it. If I had one complaint (I don't, but /if/ I did,), it would be that u-pack won't help you on the other end of the transaction. If you're moving to a suburb or a place with a loading dock, you're 100% fine. I was moving into the city and needed to have parking for this semi, which proved very difficult since I didn't yet live in the city. Even so, U-Pack worked with me to find a visible solution and ended up storing my items on the truck for a few extra days until my parking permits could take effect. Final comment on this: on what was already a very challenging and stressful move, their dispatchers and drivers were a 6/5 stars. They were so nice and patient. I told one dispatcher the problem with parking and she said "you sound so stressed, sweetie. Don't worry, we'll find you a solution. Welcome to DC." I seriously would have hugged her through the phone if I could have.

Let's face it: Moving is stressful, but UPack made it so much better! They were responsive, on…read moretime, and beat the price on all of the competitors! Their policy of pay for only what you use is great - we had two ReloCubes delivered and only used one. No hidden fees or taxes, unlike Pods! Reading the BBB reviews of Packrat scared me away, so I stuck it out with UPack and couldn't be more satisfied. My ReloCube arrived well ahead of schedule and it was dropped off early in the morning. Just a word of advice though: When loading your contents, don't call to schedule your pickup until it's totally ready! They don't offer pickup windows. I asked them to pick it up at the end of the day (which they said they'd try but couldn't guarantee it) and it came at 10am - yikes I wasn't ready! Thankfully they came back the next day for no charge. Barb on the phone was really personable and pleasant. She gave me a suggestion on what to check out on my road trip and it was awesome! Thank you so much UPack I'll recommend you any day!

Matt's Moving helped us move a portion of our small office from Minnetonka to St. Paul. The crew of…read morethree: Chris, Willian and Ricky M. were excellent. The move cost was also reasonable compared to other quotes. Highly recommend all around!

https://www.facebook.com/share/p/1AmZ4Y2f6J/…read more Only allowed 5000 spaces on here. Not enough to explain what a horrible experience this was. Long story short. The quote was wrong, the movers were slow and one was exceptionally unprofessional (by any standard) cost me over 3x my estimate and there was damaged property involved and issues with fixing the problems. Don't use them. A pick up truck and 2 guys from the nursing home could be faster. I was so disappointed. 11.5 hrs instead of 3 and a half. I extensively itemized all my property as instructed as well. Should have been no issues. I wont post pictures of the day because I dont think it's fair to show them not being efficient.

What an outstanding team of men! They did a stellar job loading up the truck and packing it…read moreefficiently and with care. Their help was money well spent! Great value. All of our most beloved things made it. The team of professional movers even loaded our tiny British car onto the trailer and secured it with care. Thank you, thank you, thank you! Hire these guys, they're great!

Based on the amazing reviews, I was looking forward to hiring a small local business to move us…read more Unfortunately I was less than satisfied. We hired two movers with a truck for an 11 am arrival. We did not hear any confirmation until I reached out at 10 am. They said they wouldn't make it until noon. No biggy. Three men arrived in a U-Haul truck shortly after 12pm, with one making a comment about how he just woke up. I was surprised they sent out three, but know their contract states that they can if they feel its necessary. I was expecting professional, on time, careful, efficient movers based on reviews but received the bare minimum. They dropped several boxes and a small weight set, luckily nothing was broken. They also scratched our new stairway with our crib. Our home was 1 master bedroom with a decent sized nursery and a small office. We had everything boxed and ready to go for them, but they only arrived with one dolly, making the time it took to move things extremely prolonged. We expected the job to take roughly 5 hours, but when the movers arrived, one stated that the load up shouldn't take more than 3 hours! We were ecstatic. Unfortunately that was not the case, as it took them 6 hours, even adding another mover towards the end. I wish I could be empathetic, however the time they spent on their phones was problematic. We sent them home before they finished due to the time lingering on, and after complaining about their service, they asked us to cease communication and have threatened legal action, which we plan to take. They offered a small discount after arguing with my significant other, but told us it expires in four days. I wanted badly for my first experience hiring movers to be great, and I thought that the decent price and reviews were enough to earn my trust. I wish I hadn't. I'm sure many people have had great experiences, but the hostility towards us and the poor service we received makes me second guess the legitimacy of some of the reviews, especially after 10 years of business.

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more