1. Dougs On The Go Movers

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Dougs On The Go Movers

4.2 (5 reviews)
Open • Open 24 hours

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Services - Dougs On The Go Movers

In-state moving

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2 years ago

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2 years ago

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2 years ago

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The movers themselves were awesome, great customer service and personable. Unfortunately I only got…read morehalf my stuff moved because the movers had to leave. They said they were not given the correct description of the services I needed and I was going to be slapped with a huge surcharge if I passed the 2-hour mark. During booking the appointment, I went over what I need TWICE to make sure it was clear, no surprises. I ended up moving the small stuff myself, and called off work. Super Inconvenient.

This has been the worst moving experience ever! First, they showed up and didn't even attempt to…read morecover or protect my things. When I called and threw a fit, then suddenly they wanted to do something about it. Then, all of a sudden, my price went up by hundreds of dollars after I asked if they accepted cash because I had already gone and gotten the remaining balance after putting down the 20% deposit. Then they didn't even have the proper tools to break down my furniture, and these kids actually argued with me about MY dining room table, telling me I didn't need the legs taken apart. Like, who the hell is going to pay for it if something gets damaged?! Well, guess what? They proceeded to bend one of the legs of my table. Then they completely damaged the walls in my bedroom, and guess who has to pay to have a painter come touch them up? Me! Now I'm at the storage facility watching them literally drag my stuff across the floor. They half-assed wrapped everything, and the parts they're dragging aren't even properly wrapped. I am absolutely livid. If I wasn't moving out of state, I would seriously be looking into suing them for breach of contract because this is completely unacceptable. Oh, and my glass wasn't even properly wrapped. They literally just threw it in like it was nothing and expected it to be fine. Like, what the actual fuck?! I just finished, and they completely ripped me off. They quoted me one price, and then at the end tried to tell me they had only quoted me for an hour and a half, which is a complete lie! Then they said they were there for three hours, which is true, but during a good portion of that time they were literally waiting around for someone to bring them the tools they needed to take apart the furniture that needed to be taken apart. So now they're trying to charge me for time they wasted because they showed up unprepared. TAM is a total scammer. I'm beyond pissed because I paid for a service and got charged extra for their own incompetence.

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Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

Dougs On The Go Movers - movers - Updated October 2026

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