Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

I hired 2 men and a truck for a move in Minneapolis and it could not been done more efficiently…read more The 2 men Jesse and Lombard (?) really hustled in order to minimize my cost. I live in Michigan, but I hired 2 men and a truck for a move for my brother in Minneapolis. Alexis, in the office ,was great to deal with on the phone and the process was very easy. I would highly recommend these folks for your next move. Good value and service for your money! John Kaiser

Hired this company before to move a 2 bdrm. Hired them again based on a fairly decent experience…read morelast time to move approx 18 pieces to a new office. Every single piece of furniture is damaged. Additionally I had found a coupon, which was relayed to the boss but not honored. When I called to discuss no one answered, and I never received a call back. Close to $500 spent to destroy my furniture. Very disappointed. I didn't even get the contract reduction for the damage because they never asked.

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

We had some difficult furniture to move (a King bed frame, etc.) and they were able to get it…read moreproperly reassembled in our new apartment.

Second time using this company to move. Movers are…read moreexcellent. No hidden cost. They work so hard to satisfy the customer. Highly recommend Robinson Moving. Nick always so kind on the phone. Sounds like he really wants to help you move. By the way I had totally different group of guys moving us this time a the service was still outstanding! Clyde Gavin Will and Nick Thanks!

Worst Company ever broken items did not have enough tape, wrapped my glass in paper, put my 60inch…read moretv on the ground left it there unwrapped... I got a call August 19th that they were in my home moving my belongings to a different city I ask how in the he)( did they get inside the home They said the door to the garage was unlocked no real moving company is going to check someone doors and windows to enter a resident They trashed my stuff The pictures speak louder then my words

What a great experience! After the passing of my dad, we needed some help clearing out his place…read more Obviously, there's lots going on during that time, but Pat and Jake were patient, courteous and so efficient. I sent them pics of the job, they gave me a fair estimate, and worked around our schedule to get it done. They even LOWERED the price after we held an estate sale to reflect the fact that a few of the bigger pieces had been sold. Great guys, great company. Highly recommended!!

Would recommend. Communicated clearly and quick to respond. They were also so fast at the task at…read morehand (removing a big pile of dirt) and left everything very clean. Great quality work and value.

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

We totally under-estimated the amount of stuff we needed to move. That one was on us. That said,…read morethey showed up under staffed. They brought three guys instead of four and only had 2 solid workers.the other one didn't pull his weight. They worked from 9am to 11pm. I appreciate that they stuck around so long and we're willing to come back the next day and help. I would have given them 3 stars for working such a long day but they broke a cardinal moving rule - THEY TOOK OFF WITH SOME OF OUR STUFF WITHOUT TELLING US! They could have easily asked us if it was ok if they left some of our stuff in their truck and they'd drop it off the next day bc it was so late. Instead they didn't say anything and we thought they'd stolen or lost our bikes, TVs and other easily sellable stuff. We only found out they still had it when we reached out the next day to figure what happened to our stuff. Would not recommend them or hire them again.

I recently used Great Home Movers twice in 2 months. I first had them help move me out of my house…read moreto a temporary place while I waited for my new house to close. I just had their help again today moving me into my new home! I worked with Chris, the owner, directly. He was easy to communicate with over the phone and quoted me a great price! He was also there with the moving team and did a great job of directing the work flow. You know it is so stressful to watch other people move your precious belongings and I never felt uncomfortable. They asked me where I wanted everything and even had me open boxes I wasn't sure of so they ended up in the right place. They moved my one bedroom home's worth of stuff in 3.5 hours! I now have time left to unpack tonight. Thank you guys!! I'm telling everyone I know!

about 30 boxes a full size bed and a twin size bed 2 nine drawer dressers 3 tvs one is a 32 inch…read moreand a 40 inch and then a 50 inch a fireplace tv stand a entertainment tv stand a stand up freezer then and then extras

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.