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    J & A Solutions

    4.8 (4 reviews)
    Open • Open 24 hours

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    Blue Dolly Moving - White-glove moving from door to door. Professional crews, careful handling, and a seamless move from start to finish.

    Blue Dolly Moving

    (22 reviews)

    Downtown Minneapolis

    The movers themselves were awesome, great customer service and personable. Unfortunately I only got…read morehalf my stuff moved because the movers had to leave. They said they were not given the correct description of the services I needed and I was going to be slapped with a huge surcharge if I passed the 2-hour mark. During booking the appointment, I went over what I need TWICE to make sure it was clear, no surprises. I ended up moving the small stuff myself, and called off work. Super Inconvenient.

    We purchased a grand piano for $5,000 and needed to have it transported to our home. We were…read morereferred to a large piano moving company called Blue Dolly. Before hiring them, I specifically asked about their experience and whether they were professional, licensed piano movers. I was told that they were professionals, properly trained, and experienced in moving grand pianos. I was quoted approximately $1,083 for the move. I was specifically told that they would disassemble the grand piano, including removing the legs and the lid, transport the pieces safely, and then reassemble the piano at our home. Their website also stated that they were professional movers and that grand pianos would be disassembled for transportation. When the movers arrived to pick up the piano, they did NOT disassemble it. They transported the grand piano on its side with three legs still attached. When they arrived at our home, I immediately questioned them and asked why the piano had not been disassembled as promised. They told me not to worry and said that it was fine. When they attempted to turn the piano over, they broke one of the legs and caused significant damage to the piano. The leg was broken out, and the side/body of the piano was bent and severely damaged. The piano was essentially rendered unusable. At the time, the movers told me not to worry because they had insurance and that everything would be taken care of. I told them that I expected them to take the damaged piano back and either repair it properly or replace it with another piano. They agreed and told me that they would return the next day, take the piano apart, remove it, and bring me another piano. They never came back. It has now been approximately one month. The moving company filed an insurance claim, but the insurance company has offered only $336 for the damage. We have contacted several piano repair companies, and we have been told that repairing the piano would cost approximately $2,500-$5,000. In addition to the $5,000 purchase price of the piano, we paid approximately $1,083 to the moving company for the transportation service that they failed to perform properly. The moving company is now claiming that the piano was damaged at our home and is refusing to accept responsibility. They are offering only $336. This is completely inconsistent with what actually happened. The piano was not damaged before the move. The movers caused the damage while attempting to turn the piano over after transporting it improperly without disassembling it as they had promised. What is especially concerning is that, before hiring them, I specifically relied on their representations that they were professional, licensed, and experienced piano movers. Their website represented that they were qualified to move grand pianos and that grand pianos would be disassembled for transportation. However, after the damage occurred, the movers who actually handled our piano told me that they were not professionals, had never done this before, and did not know how to properly move a grand piano. I believe the company may have misrepresented its qualifications and failed to perform the services for which we paid. I also believe they are now attempting to shift responsibility for damage that their employees caused.

    AAA Movers Minneapolis MN - How they dropped it off at my new home

    AAA Movers Minneapolis MN

    (28 reviews)

    Warehouse District, Downtown Minneapolis

    Hard working, professional, nice guys. Really we're a great help to me both times I had them move…read moreme.

    Worst movers EVER. Listen to me when I say DO NOT hire AAA Movers. I dealt with a guy by the name…read moreof Scott. He was very pleasant and called me several times to make sure I got the quote, if I had questions and eventually he matched our lowest bid from Matt's Moving. In hindsight I wish I had gone with Matt's Moving. I had a couple of friends that recently paid less than 1k to move a 5 bedroom house. I was quotes $1100 from Matt's Moving and Scott from AAA told me they could do it for $1100-$1600. I asked why the $1600, and he said he didn't think it would take that long and that it would be closer to the $1100. All they had to do was pick up my stuff from an inside storage facility. My unit was 10'x25', but I only filled 10'x20'. I moved all of my stuff without breaking anything in 3hrs to this facility back in the summer. My 18 yr old son helped the 3 guys from AAA. He ended up carrying more than half our belongings to the truck while the 3 guys sat on their phones, drank Gatorade and took their sweet ole' time. The moved like sloths. The longer they take the more money they get because you pay by the hour. They wrap ever piece of furniture with plastic and/or furniture pads and tape them up like mummy's. So on the bright side your furniture is well protected, but it is totally overkill. So keep that in mind, they will wrap everything and take their sweet ole time doing it. So I would recommend getting your own furniture pads and wrapping it yourself. one hour of the movers labor would more than pay for your supplies and then some. 4.5 hours later they finally finished loading the truck, but they couldn't get everything, so my son had to pack his car. why...because they bring all of this crap in their truck including a 4'x4'x4' box filled with their supplies...so keep that in mind too. They even left even more of their supplies at storage facility of which I got a nasty call from telling me they were going to charge me for all the stuff they left behind. AAA didn't sweep out my unit, my son did that too while they sat on the truck. Clearly one of the guys never had done this before because he was totally lost. Then the came to my house...nope...they went for lunch. Even though I told them not too. When they finally arrived at my home I only had them bring a few items in the house...about 5 things total and decided to do the rest myself. But they unpacked all of the rest into my garage. But did they do it neatly...nope! They placed furniture and boxes all over, I had to move stuff just to get the furniture out, it was a mess. SO I called AAA and asked what they were going to do about these lazy, worthless movers and very unprofessional workers they sent. They told me they never got a call like this before but from reading the other reviews here it appears this is a common experience. They charged my almost $1600. Then the following day they charged me another $260...I was livid! Worst experience, and the absolutely worse movers. Just so you understand my stuff came from a 2 bedroom 1600sf townhome...so you can see it wasn't even even close to moving a 5 bedroom house...and I moved it out of my townhome and into the facility in 3 hrs. When they finally left they took almost 8hrs...and didn't move hardly anything into my new home. And yes they broke something, and did they clean it up...nope...my son did! They absolutely suck, stay away from AAA movers! Update: SO below is the owners response. Did he address his slow movers, or how long they took, which wasn't part of the initial quote, nor the conversations that I had with the booker, which is that he thought they could do it for $1100. Nor did he address how they broke my stuff and didn't reimburse me for it, or clean it up. Class act is all I can say. Clearly read reviews of this company on legitimate sites. Not their site or their Facebook page where I'm assuming the reviews are fake. But look here, Reddit, and several other review sites...which is other people with similar experiences. BOTTOM LINE...THEY ARE NOT GOOD...PERIOD! That is all you need to know!

    J & A Solutions - movers - Updated October 2026

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