I had to move my stuff from my apartment while I was abroad and we could only communicate via…read morefacetime and email. The guys were so attentive with my stuff and managed to do everything in 2 hours and even FaceTimed me to see how everything looks. Great team and appreciate how they handled everything. Would absolutely hire them again!

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

WARNING: Calculated Scams, Illegal Threats, and Financial Harassment…read moreI am sharing this to warn other Minnesota residents. Do not be misled by the "reasonable rates" mentioned in other Google reviews here; those reviews follow a suspicious template that does not reflect the predatory reality of this company. Deceptive "Bait-and-Switch" Pricing: I moved a simple 1/1 apartment (fully packed) to a unit only 18 minutes away. I was quoted $550, but once they had my items, they demanded over $1,300--a 230% increase. When I questioned this, the mover threatened to have me arrested, then backtracked and admitted they "couldn't do that anymore due to a change in state law." They are knowingly using illegal threats to extort money. Calculated Stalling & Incompetence: Intentional Delays: The move should have taken 2 hours, but they stretched it to 5. They started off quickly to look efficient, then hit a "wall." One mover disappeared for 25 minutes, claiming he "forgot my floor" despite holding my key fob with the apartment number on it. I've seen this exact "getting lost" tactic in other 1-star reviews on Yelp. Ignoring the Walkthrough: Despite doing a walkthrough, they completely ignored my bedroom closet. They rushed through the parts they wanted to do and ignored the actual scope of work I requested. Financial Harassment & Fraudulent Billing: Structured Charging: My card was hit with four separate, random charges ($612, $457, $329, and $272). This is a deceptive tactic used to bypass bank security alerts. Unrelenting Pressure: Since the move, their sales manager has ignored my requests for a fair resolution and continues to attempt unauthorized charges on my card for costs I never agreed to and cannot afford. After doubling my bill and threatening me with arrest, the mover actually expressed anger that he wasn't tipped. Final Verdict: This company is predatory. They use low-ball quotes to get in the door, then use intimidation and stalling to double the price. Check Yelp and Reddit for the truth. Avoid at all costs.

The move went great until we found that (2) TV's were broken. The movers offered to pack up the…read moreTV's up that we ourselves were going to move but they insisted but be warned that if you sign the waiver it doesn't matter they are still not responsible for the packing. Customer service after the fact was not helpful at all. All they said was you signed the waiver so we can't help you. Lesson learned don't sign a waiver. They didn't even offer for the disposal fee on the TV's which is around $200.00. Not right I will not use them ever again.

I've used them twice and they're quick to respond, very flexible with their schedule, reasonably…read morepriced, and very communicative. They work hard and show true care for your belongings. It was easy to get a quote and they were sure to get all the information for accurate pricing. Very happy with their business and would use them again if needed in the future.

We used the Move Crew for a move from St. Cloud MN to Minneapolis MN. They called as scheduled to…read morecheck in and give us an ETA. When they arrived they took a quick look at amount of items and then got to work usually taking 2-3 boxes per trip to truck. They wrapped items in blankets then plastic wrap to keep safe or just plastic to keep drawers in place. They even moved and loaded all the extra random items like packages of toilet paper and a bag of canned food. At the new place they laid down rugs and plastic to protect the floor as they moved items in. They made sure furniture was placed in the area we wanted and even helped adjust as needed. Overall a job well done and it ended up being on the lower side of the estimate.

What a great experience! After the passing of my dad, we needed some help clearing out his place…read more Obviously, there's lots going on during that time, but Pat and Jake were patient, courteous and so efficient. I sent them pics of the job, they gave me a fair estimate, and worked around our schedule to get it done. They even LOWERED the price after we held an estate sale to reflect the fact that a few of the bigger pieces had been sold. Great guys, great company. Highly recommended!!

Would recommend. Communicated clearly and quick to respond. They were also so fast at the task at…read morehand (removing a big pile of dirt) and left everything very clean. Great quality work and value.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

Everything they quoted and promised, they delivered! All was done professionally and kindly. The…read moreagent gave me many packing tips that made the move simple and efficient. The relo cube arrived on time and everything in good condition.

After many corporate moves where we never even took a picture down, our last move home after…read moreretirement, cross country, was very intimidating! Researched, read reviews, many calls before hiring u-pack and received top top service! Communication was great, trailer was delivered and picked up on time. We stored our trailer with them for 3 months, everything was in great shape ( few decorative pieces with damage but that was due to our packing). Important to hire good loaders! We had no shifting of our goods at all. Would recommend to anyone who is willing to do a little extra leg work, we saved a tremendous amount over full service movers and by using the trailer for storage we only moved "out" and "in"!