I recently moved with the move crew and couldn't have been happier with the move…read more The team was quick, knowledgeable and fantastic. I can't recommend them enough.

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

I felt comfortable around our hunks. the were kind and friendly. Move went smooth with no damage.read more

J'mere and Jesse were amazing help during my move. They were right on time, very professional and…read morepersonable during what I was anticipating to be a stressful day. They made it look easy and all my furniture arrived safe. Thank you guys again for all your hard work.

I had to move my stuff from my apartment while I was abroad and we could only communicate via…read morefacetime and email. The guys were so attentive with my stuff and managed to do everything in 2 hours and even FaceTimed me to see how everything looks. Great team and appreciate how they handled everything. Would absolutely hire them again!

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

Every time I see a facebook post in a local community group asking for a reputable moving service,…read moreI always see the comments flooded with people recommending True Care Moving Services. That's how I discovered True Care, and I am happy to say that I have had two extremely pleasant moves with them! The owner, Tyrell, contacts customers directly and is extremely thorough when booking and requesting information, while being flexible and accommodating of last minute changes. For my recent move I wanted to purchase a couch off facebook marketplace and asked TrueCare if it would be possible for them to pick it up on the way to my home, they were extremely accommodating and got it sorted! The movers themselves are extremely nice, friendly, courteous and thorough, and they were real troopers hauling heavy furniture up my second story walk-up. This is without a doubt the company you want to book for your twin cities moves.

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

Horrible booked an appointment 5 week notice they never showed never called can't reach them the…read morebusiness address is the ex wife's home. What a joke of a company!

Talked to Guy last Wednesday Nov. 22, 2023 and made a reservation for today at 2pm to 4pm to have 3…read morepeople help with the heavy lifting. He said he didn't need money up front and that he had me down for 2pm Tuesday Nov. 28th. We spoke for 15 min about what he could provide and said he had me down for their last appointment that day. I don't have any email or text confirming my reservation. I tried calling them this morning and was put on hold for 5 minutes til I hung up. I texted them and they acted like I was requesting a new day. They just ghosted me. I tried calling now at 2pm and 2:15pm and texting and messaging them on Yelp through his Yelp number and his personal number and no response since 11am this morning.

Deson and his crew moved my belongings from an apartment in Bloomington to an apartment in Uptown…read moreafter a short notice request for a Sunday. It was a very difficult job and they worked tirelessly all day long packing and loading everything. They also took care of rubbish that needed to be disposed of and cleaned areas after the rooms were cleared. My belongings all arrived in great shape at my new place. I can't thank them enough for the excellent job they did and for going the extra mile to complete my move! I can highly recommend them to anyone seeking honest, professional , polite, friendly, hardworking movers. The final bill was so worth it for everything they did for me!!!

From the owner: Same-day moves, local moves, long-distance moves, packing services, apartment moves,…read more house moves, office/commercial moving, furniture assembly/disassembly, storage unit moves, PODS loading/unloading, U-Haul and truck loading, interstate moving, junk removal, full-service moves, labor-only movers, moving help, heavy item moving (pianos, safes, treadmills), and cross-country relocation. We specialize in fast quotes, emergency moves, and affordable long-distance routes from Minnesota to all 50 states.

They showed up an hour late. One guy was horribly rude. Took about 3 hours for 3 guys to load the…read moretruck. Didn't have clothes boxes and I requested 2. Didn't have a large box on rollers to wrap lamps and vases and stuff in blankets. Lied to me and lost my grandma's 100 year old china and two other valuables. Made me sign before they unloaded the truck which I was supposed to sign after they had me check the truck to make sure they unloaded everything. It took 6 hours to move me. 1 bedroom and office and normal living room. The worst.

The stuff of nightmares. Without question, the worst customer experience of my life. They…read more"accidentally" overcharged my credit card, beat the hell out of my brand new house, peed all over the bathroom floor, and went way over the allotted time we agreed upon by sitting around / playing on the phone every time I wasn't watching (costing me more money). After bringing all of this to the attention of the operations manager, Shawn, I was told that I would be taken care of. I filled out a claim form with them, and showed them where I was incorrectly billed. All I wanted was the overcharged "mistake" fixed, and $300 in damages for drywall, paint, and doors. Shawn eventually conceded the billing error, and admitted that if anything my estimate was low, considering the damages. Communication was always spotty, and I heard lots of excuses for that. Apparently Shawn was having personal problems with a sick relative, and was spending lots of time out of town. When we did speak, I heard lots of excuses and promises. Eventually I was told that the refund was coming "this week," but never saw a dime. After that Shawn completely stopped replying to my texts and emails. I eventually filed a complaint with my credit card company and was able to recover the overcharge. Now that I have straightened that out, I will be filing a claim in conciliation court for the damages to my home. A $300 claim, that they agreed to pay, and now I'm being ignored as if I'm asking for millions. Unreal. This company will make big promises, then big excuses, and then completely ghost you. Fortunately for me, I saved every text and email communication, took tons of pics, and documented every date. See you in court, fellas!

We had a great experience with All-Star Moving. We had a last-minute move, interstate, out of…read moreMinnesota. The price was very reasonable. The service was excellent! Our furniture arrived in great condition, and on time. Thanks guys!

We used All-Star Moving for our August cross-state move. Because we could not finalize our moving…read moredate, we kinda booked All-Star Moving last minute. They were very friendly and helped us to coordinate the time. The process was very smooth; the movers were efficient (very; took them 2 hours to load and 1 hour to unload); professional and friendly. One thing really amazing about All-Star is that they have a very short delivery window - they rent trucks so they can deliver within a three day window. When we arrived at the new place, they were already there!

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.

Ryan took the initial survey and he was great, friendly, and professional. The day of the move…read morethere were two movers - one tall guy and another shorter guy. I never got their names. The tall guy was overall very abrasive from the start, while the short guy was always really friendly. One of the first things the tall guy said was that we wouldn't make the estimated time and he didn't understand how it was determined, etc... (spoiler: we made time). While moving, I heard a loud noise, like something falling down all the stairs. I asked if something broke and they said "nope, nothing broke." (See attached picture, showing broken piece off of an expensive table). When we finished moving to the new place, I tip handsomely (as I always do) and that did seem to change the tall guy's demeanor.