I've used Extra Space Storage in the past and had a phenomenal experience! I was SO close to…read moreanother one until STORE took over. I definitely will not be recommending the new management given recent events. 1. STORE took over and left everyone without storage access. Showed up to move into our new home and (to our horror) couldn't access our unit! Several other families were present who also couldn't access their units including a woman who was picking up wedding chairs. Nobody was on site to help during the transition and the customer support was useless. I should NEVER be unable to access my belongings. 2. STORE is an objectively awful name for a company given how difficult it is to search for. This is a minor inconvenience, but try searching "Store on Vicksburg" and see where you land 3. Management tried to charge us for a full month when we were two days late on move out due to our inability to access the unit on the day we planned. No grace period. No contract with us. No effort. 4. STORE took over in May 2026 but kept all of the Extra Space reviews which I believe to be misleading. The storage units themselves and the access point are great & affordable. If you don't need to contact customer service or work with management, you'd probably be fine but I'd recommend the Extra Space location nearby to save yourself the headache!

Holli and Kimberly the new managers have been doing an amazing job - the old management company did…read morenot even notify us of the change and cut access to the site and the new team on site did a great job walking us through the process and cleaning up the mess left by the last company. They provided great service and support and even helped us with issues with our billing. The new colors are way nicer than the old lime green.

Jesse the owner sold my friends a camper, the camper ended up being a salvage camper, the stove…read moredidnt work, the tefridge didnt work, one whole side fell apart, he wont give them their money back, basicly took them for almost $10,000.00. He is ignoring the minnesota attorney gemerals office. This man is a crook, and a lier. What a horrible thing to do to someone

Very secure, Great rates, amazing staff they also have Portable storage, large Commercial storage…read moreand covered Rv parking with power.

Service might be a little slower than you want sometimes to get a call back or email back but all…read morein all great service gentleman called me gave me a great deal on the Storage lot would definitely suggest this place to all my friends patience is a virtue for most people some of us don't have that, but when push comes to shove, it's a great location at a great price with some great people managing it. You gotta understand some people have Little time to check in everywhere because they're corporate, but they always do check back and I'm always happy with the service.

This place was decent when I first started renting a year ago, but recently they got a new property…read moremanager who is a complete @$$hole. It was 24 hour access which is the main reason I got a unit there, since I work until midnight and drop off supplies after work. But this new manager decided to get rid of 24 hour access for no good reason. I pay almost 500 a month,for 2 large units, I should be able to access my storage whenever I want, I don't cause any issues and keep to myself. Also there is trash allover the property, half open units with junk falling out, the entrance gate doesn't work half the time. Or gets stuck open. And good luck getting ahold of anyone when you call. They will call you back with an attitude. All in all it WAS a good storage facility. No longer the case.

Excellent customer service. Just set up a appointment and can't wait to have a safe place for my…read moreimportant things

Rented a DeWalt impact wrench from them. Called earlier if they had one in stock to rent and they…read moretold me they had a corded DeWalt one available with "345ft lb of torque". Pick it up from them, (35$ for a full day!), and the condition of it was awful. I inspected it visually before renting and gave them the benefit of doubt that it just looks a little beat up as it is a rental. But I get home, plug it into the wall and this "beauty" produces half of the torque my handheld, battery, compact DeWalt impact does. Not to mention that Pin Detent on the anvil of the corded impact was completely pressed in so you couldn't even properly lock an impact socket on the dang thing first and last time I'll be coming here, wish I took pics and vids of the tool performance because it was hilarious. No idea why they rent tools that don't perform as they should and leave it to the customer to find out after spending money renting the equipment!

Just great guys cared about my situation, not just a sale. A diamond ring was found with their…read moreproduct and they didn't squeeze me on price. I'm grateful and now a loyal customer.

My experience with Dart portable storage in Eagan Minnesota was great. I viewed the container one…read moreday, they drew up the contract, called me with the details, and I took delivery the very next day, 100 miles away. The customer service I received was second to none. They are a large shipping company that still cares about the small sale of only one storage container to the little guys. I would recommend that if you are in need of a storage container for rent or purchase, call them first, you might find the same price but you won't get better service from anyone else. Thank you DART, Ross in sales, and the best delivery guy Brandon. Keep up the great work.

I personally think this store and services are great. They've had every tool that I've wanted to…read morerent on time been flexible about return times the customer service is friendly they're happy to describe what the tools do and what the best case scenario with them would be. All around can't be mad at that and appreciate the business.

I don't rent very often and when I do it is usually a truck for moving. I was in between…read moreapartments and had to rent a truck twice, once to move from apartment to storage and another time to move from storage to apartment...You get the idea. My first experience here was really easy, the truck was $39.99 + Tax and suited all my needs. There was some confusion over my method of payment, they authorize a card for $250 for deposit then you get charged after the rental is returned for whatever the cost is plus mileage, gas, etc. The $250 then gets put back on your card, well in my case they accidentally charged my card, luckily they were able to refund it and there was really no harm done. My second experience was just as easy, I asked for the same thing I had a month ago and there was no questions asked. Once I payed I notice the rate is suddenly $49.99 + Tax. There is no price listing I can find on the web site and when I asked about the change I was told they just moved their rates on the 1st of the month. Seemed a little fishy to me especially since it was May 1st and I was specific in asking for the same thing I just had less than 30 days ago. I would think at the time i was filling out paper work before actually renting the truck someone would have mentioned, "Hey, by the way our rates changed starting this month and it is different from your last rental". I didn't really feel valued as a customer who came back twice in a month to rent equipment and was a little upset I wasn't informed about the change in price. I guess I will stick to my normal process for renting when I need to...Cheapest Option Wins.

Revising my review because over the months since I went to the trouble of moving to this location…read morefrom another stupid, overpriced big-chain storage locker company, they have gradually increased the rate to match what the other location was charging me. Furthermore, I'm on the upper level of this two-story facility, and the elevator only works about a third of the time. This is a clean facility, probably because it's kind of new. And if you get a space on the bottom level, you won't have to worry about the elevator. But I would advise against getting an upper-level space here unless you don't think you'll need the elevator.

Clean & bright space. Marnie answered all my questions and showed me different sized units. Mia got…read moreus signed up and found an available unit for us in a great location. Looking forward to moving our furniture & boxes inside in a couple of days.