Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

We had some difficult furniture to move (a King bed frame, etc.) and they were able to get it…read moreproperly reassembled in our new apartment.

I hired 2 men and a truck for a move in Minneapolis and it could not been done more efficiently…read more The 2 men Jesse and Lombard (?) really hustled in order to minimize my cost. I live in Michigan, but I hired 2 men and a truck for a move for my brother in Minneapolis. Alexis, in the office ,was great to deal with on the phone and the process was very easy. I would highly recommend these folks for your next move. Good value and service for your money! John Kaiser

Hired this company before to move a 2 bdrm. Hired them again based on a fairly decent experience…read morelast time to move approx 18 pieces to a new office. Every single piece of furniture is damaged. Additionally I had found a coupon, which was relayed to the boss but not honored. When I called to discuss no one answered, and I never received a call back. Close to $500 spent to destroy my furniture. Very disappointed. I didn't even get the contract reduction for the damage because they never asked.

Horrible booked an appointment 5 week notice they never showed never called can't reach them the…read morebusiness address is the ex wife's home. What a joke of a company!

I was totally disappointed in the owner Guy! He did not tell me until the night before the move…read morethat he did not take a credit card so I had to scramble with coming up with the money! I then asked him if he took pay pal and he stated he did and I told him numerous times during the day of the move that I needed an invoice sent to my email to go through PayPal? As the move went on, no invoice was sent? I I asked him again and finally he told me he never gave out invoices and people never asked for one? "I stated what kind of business does not give out an invoice for records?" He could not give me an explanation? As it turned out he did not have a pay pal account either? I'm elderly and only have income from social security and had counted on using a credit card for the move! In the end my son payed cash for the $900.00 move, which caused big problems, especially in his marriage! The best part of the move was the actual men that moved me! They worked very hard and were just exceptional!

We had a fantastic experience with Matt B's crew this past weekend. The team was fun, energetic,…read morethorough and thoughtful. They were also very efficient, saving me money! I'd highly recommend!

https://www.facebook.com/share/p/1AmZ4Y2f6J/…read more Only allowed 5000 spaces on here. Not enough to explain what a horrible experience this was. Long story short. The quote was wrong, the movers were slow and one was exceptionally unprofessional (by any standard) cost me over 3x my estimate and there was damaged property involved and issues with fixing the problems. Don't use them. A pick up truck and 2 guys from the nursing home could be faster. I was so disappointed. 11.5 hrs instead of 3 and a half. I extensively itemized all my property as instructed as well. Should have been no issues. I wont post pictures of the day because I dont think it's fair to show them not being efficient.

I booked through U-Haul and paid for 3 movers. When only 2 movers showed up, the guy said he would…read morerefund me for the third mover but it would have to be done separately by calling him the next business day. I called, emailed three times, and never heard back. While it only cost me $100, it makes me pretty angry as I gave him a nice tip after doing the job and now regret rewarding his dishonesty. Don't work with dishonest people. Moving is hard and stressful enough.

We Booked A+ Movers via Uhaul for loading a 20' truck from an apartment buidling. These guys never…read moreshowed for our job, despite calling 2 days before to confirm all the necessary details. Since then they have not answered any emails, calls or texts. This resulted in me and my wife having to load the truck ourselves. Avoid.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.

I hired Rashad & his team earlier this month to move a marble table. I had received quotes from…read morebigger name companies who wanted to charge twice what The Muscle Movers charged (because they have to code it as a piano since it's a single heavy/large item??) The bigger companies also cautioned that a marble tabletop is both fragile & extremely heavy, so they couldn't be responsible if it was broken in transit. Luckily I found Rashad instead! He accepted the job on very short notice, showed up on-time, had plenty of space in his truck & got the table professionally wrapped & loaded up in no time. He even transported the chairs for me without an added fee. On top of everything he was extremely cautious with my item, courteous & friendly. I would hire him again in a heartbeat, highly recommend!

This was the first time we have ever used movers and Rashad & his team made it GREAT. They were…read moreefficient, careful, and speedy. Their quote was super accurate - the exact right amount of time and the exact right size truck (plus they brought an extra pickup for anything too weird shaped - so thoughtful!). They even did us a HUGE solid and carried the heaviest piece of furniture I have ever encountered - belonging to our housemate - all the way up to the attic. Amazing!!!! They did a great job and they were also funny & kept the mood high, which helps so much during moving day. Highly recommend!! Hire them & tip them well!

Quality Moving & Storage did a very nice job. they worked hard and were very careful with our…read morefurniture.

My brother and I used Quality Movers yesterday and while they were very nice they seemed a little…read moredisorganized. Instead of starting with one room and and then going from room to room. When I called I was VERY specific about what items were being moved! A queen bed, 2 dressers, 2 bookcases, 50 bins,vetc! YET! When the driver came to the door he had NO IDEA what was being moved. Also we were quoted one price for two and a half hours with three men But after 1 hour and 10 minutes one driver claimed it had been 2 hours! I recommend going elsewhere! Oh and my brother has a picture with one of the movers lest someone claim this is a "fake" review.