I have used Laursen Piano to tune our baby grand and upright pianos for the past 8 years. Brian is…read morethe ultimate professional who always arrives within the planned one-hour window, covers his shoes with booties, wears a mask (at least the past few years), does his work quickly, and provides some great advice and insight into the care and maintenance of the pianos. Beyond tuning, I purchased a humidifier for the Kawai baby grand that has worked very well through many dry Minnesota winters. Of course, I'd love to spend less, but the bill seems to be in-line with their competition. In addition, they always prompt me every 6-12 months that it's time to tune (though I don't always choose to tune the upright every year).

I used this company to move my piano a few years ago. They were wonderful. I continue to use them…read moreto tune my piano and I could not be happier. They are competent, reliable, and reasonably priced. Give them a shot. You'll be happy.

Shelly you're my hero! Our piano is 30+ years old and hasn't been tuned in over 20. That one note…read morewouldn't play and the sound was flat and lifeless. I learned to live with it and never made a tuning the priority. My younger self was short-sided! Shelly has breathed new life into my old keys and I cannot wait to crank up my music now that it sounds great. Thank you for making me feel like I own a prized instrument and loving it again.

From the owner: This is rather a long story, with many twists and turns. I'll try to summarize the best I can…read more After working with horses for 20+ years, I was ready to allow them to become my hobby rather than my career. To successfully make that switch I knew I needed to find an alternative that I could be equally passionate about. Fast forward through a few part-time jobs, a few years and a few semesters of college classes. I realized that I had been playing my piano more and more years. My music had provided a balance between work and school. At one point, while watching my piano technician make some adjustments to my upright, I realized this might be a career field I should explore. I certainly would never be a professional musician, but perhaps I could learn to fix and improve pianos. I could make that hobby and passion into a profession. That was the start....

Curtis gave us very honest and solid advice on our 122 yr old baby grand piano. The sound board…read moreneeds to be replaced and he said the tuning he did would not hold. Instead of a $165 charge he dropped it $85 for a two key tune and consultation. A true and honest professional.

From the owner: CWH Piano Tuning serves the Minneapolis-St.Paul metropolitan area through piano tuning and repair…read more CWH Piano Tuning is my own company. So when you hire me, you’re supporting a small business, the working musicians who collaborate with me, and the livelihood of our respective families.

I don't know what was harder to swallow, that my family heirloom piano was 'not worth tuning', or…read morethat the 5 minute consultation cost me $150!

Called and talked with a Greg Gavin. and asked him if they buy pianos . because we are looking to…read moreupgrade to a baby grand. His answer is NO and he hung up the phone before I could complete my sentence. BAD business ethics. rating this 1 because no other choices.

Update, 11/21/24: Lawyer has been retained, claim has been filed. Be extremely careful with this…read morecompany, any decent company would have jumped at an opportunity to make things right - this one passes the buck. Unfortunately, during the move a leak occurred on a fridge that was moved - the company reconnected the power and the water line, returned the fridge against the wall, collected payment and left. Fortunately, I came back the next day to a vacant house to gather anything left behind, and found a wet carpet, a wet bathroom, wet hardwoods, flood ceilings, damaged HVAC, etc. The carpet is ruined, the hardwoods are ruined in numerous areas. I brought this to Tyrell's attention, and it has been brushed off by him numerous times. The company claims that the water line was "done as a courtesy", which I contest - the service was offered, and was paid for. It is estimated that I have $35,000-$40,000 in damages throughout the house. With that said, I'm not mad that it occurred, I understand these things can happen. What frustrates me is that after repeated attempts to gather the companies insurance information, they have refused to provide it. The companies website clearly notates that "We are a professional moving company in Minneapolis with the required licenses and insurance." It is a requirement that moving companies maintain insurance. It is my right to file a claim. The fact that they have been unwilling after numerous attempts to provide an insurance carriers name, let alone a point of contact or policy number, is highly concerning. I have contacted the Attorney General's Office, Better Business Bureau, Department of Labor, and will continue looking for resources to ensure that this is dealt with adequately. The main job of someone that runs a moving company is to deal with customer issues swiftly, and that has not been the case here at all. I would highly recommend doing due dilligence before hiring Tyrell's crew, they are quick to collect payment, but awfully slow to remediate any customer concerns.

These guys were on time, worked hard, and very efficient. One of the best movers I've ever hired.read more

I've been to Ralph twice repairs, once on my Selmer flute and once on my Yamaha french horn. Both…read moretimes he did a fantastic job!!! I had two spots for dent repair on my horn; a bigger one just above the screw bell, and a lot of smaller ones beyond the throat. Ralph did an amazing job on both, and for only $40!!

Very competent work at extremely reasonable rates. Ralph was able to get my clarinet fixed and back…read moreto me much faster than I have experienced in the past with some of the bigger repair shops. He's also clearly very knowledgeable about various aspects of the instrument biz.