We were planning a move and needed some place to store some additional items while showing our…read morehome. Simply Self Storage had great pricing online and was giving a 'first month free' discount. We ended up renting a 10x10 space for about 5 months and were very pleased. Access was easy, but secure. No, there isn't 24x7 gate access, but I didn't have a reason ever to be there between 10p and 6a. I never felt that I or my belongings were unsafe. It is busier here on weekends, but if you come earlier or later in the day, there usually isn't much congestion. They do have some carts onsite, so you don't necessarily have to bring your own. If you need service, you can always stop by during the office hours and someone was available to help. If I have a need to rent storage in the east metro in the future, I would certainly rent here again!

This is the best storage place anyone can find! They offer a Uhaul that you can use for free M-Th…read moreor else it's $30 on the weekends. They have a temperature controlled indoor storage and some outdoor storage. It is new and very clean! They even have dolley push carts for you to use. We had a bad experience with public storage where our stuff got water damage this past winter due to the snow. The unfortunate thing is the water damage did not come from the roof but from the street because of all the snow that piled up. It leaked into our storage and our furniture was destroyed. So we decided to find a new storage and we're so thankful we found simply storage. This place offers insurance and the staff is friendly and helpful. Don't go anywhere else!

Ooops wrong location... this location is the one i moved too from the sketchy one on Lafayette. So…read morethis review was actually written for the wrong location. Sorry. I will increase the stars but leave the review as it kinda shows how I made it to this location so the on line reservation process is deceptive and the description of the facilities isn't all that accurate. but i knew the area, so i thought I'd be realistic in my idea of the location. i was kinda off on my idea. the key pads weren't working and i knew this after taking to the property lady. i didn't realize that the doors were being propped open day and night. so i arrived at 8:50 (they close at 9) drove to the section for my unit and the large door accessing the units was propped open as well and i was like um, okay... again knowing the area, i was like this can't be good. i unloaded my car proceeded to the elevator and bam the keypads not working hit me again. ok, fine great. my fault cause the lady did tell me the keypads were out ( this was 48hrs after i wastold) so i loaded back up my car and too my suprise 2 homeless men were at my car door when i got back down the hallway from the elevator. since i hadnt even opened the door to the unit, i called and asked if i could just get another unit and at different facility. i was told no, but you can rent another unit, and still pay for this one. i waslike.... huh? dude, said he would contact the district manager and getback to me about a refund. its been 3 days, theunitwas still active on my account untiljust a minute ago and im still being charged for both units, andthat dude never had gottenbacktome... thank goodness i only needthis unit for a littlebit, while construction is happening on my home. i also applied for the district managers position that the have available because business needs to be handled differently in st paul! i gave a 3 stars because at least a human answered my call at 10 at night! good job there!

they get you in on a small rent fee .... then over winter jack up the prices !!!! BUYER BEWARE!!read more

I have a 10' x 15' climate control going into my 16th month and just recieved notification for my…read more3rd or 4th rate hike - $227 to $277. Funny on web page (where 516 reviews 98% all 5 stars - yeah right) after introductory cost it lists the regular price as $90 (same size, climate control, 1st floor). The representative at US Storage Lake Elmo said I can move into another 10' x 15' and get the $90 rate. I asked the logic of that -- he didnt have an explanation! It's pretty easy to figure they hope you dont go through the hassle of moving (knowing this organization -- to another building) in hopes you sit tight. I was warned about this exact issue before I rented here -- so take heed. I have a tie to our last Minnesota Attorney General (Swanson) and I'll check what my legal options are on this fleecing of me and other customers with the same concerns.

I tried cancelling my unit and was given the run around. Now it's after the 1st of the month and…read morethey want me to pay for another whole upcoming month. I've called cooperate 3 times and gotten great customer service there but they always refer back to the site manager and district manager who never return calls. The site manager was rude when I went in person and she told me I had to go through cooperate which is the opposite of what I get told from them. I can say though that Keegan who works on site was very help full when I closed the other unit I had. It unfortunate that I haven't been able to deal with him to close this unit.

I was perfectly happy until I just got notification of a ridiculous price jump from $97 for my 5 X…read more10 to $133 starting April 1st. That's the perfect date for a price increase that large because it feels like a bad joke. This almost feels like a bait and switch. I realize the rent is month-to-month and there is no contract, and I know that I can move out anytime I want, but I only got this unit in December 2024. They gave me just enough time to put a bunch of my stuff into it and now five months later they're telling me they're gonna raise the rent by $36 a month. That sounds a little extreme.

5 star Phil is the man. Great service here. Clean, new facility. Would def recommend!read more

I believe his name is Mitch he is great fabulous customer service and knows all the answers to your…read morequestions and concerns please make him a store manager asap he excellent 20 stars. Regina

Horrible experience. Do not rent here... You'll get your items stolen and they WILL NOT do anything…read moreto advocate for you.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

Worst experience I've ever had. Went to move into our space and they gave us a unit not even behind…read morethe automated gate! Not to mention it was disgusting and dirty. With no one at the desk (even though it was operating hours) We called and got transferred to a new unit behind the gate and the new one had rat poop all over the floor and garbage all in the unit. Was so disappointed, we called to cancel and get a refund but was told it's impossible. $100 down the drain. We went somewhere else. Highly recommend public storage on Hudson. It was cheaper and the floors and walls were CLEAN!!!

It is great service a lot of nice people to help. Very clean. can't get lost and very easy to findread more

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

At least the 4th time we've used Daymakers and another great experience. This was a much smaller…read moreload but received the same consistent service. Only needed 2 guys (1 veteran and 1 newbie) and zero issues. They arrive when they say they will, give you a heads-up when they're on their way. The crews are always friendly. They are very careful, responsive, and attentive to details. Their quotes are a little higher (not much), but it's worth the value when you know there won't be any issues or complications. Book them!

This is about the 4th time I have used Daymaker's Moving & Storage. This last time we moved…read morebelongings from a storage unit into our home. They had moved items from a previous home to storage. They are on time, efficient, careful, & friendly. I've never really received quotes from other companies after I used them the first time because I liked their work. Dell, Rob, & Todd were very friendly & worked hard to get done as quickly as possible.