I believe his name is Mitch he is great fabulous customer service and knows all the answers to your…read morequestions and concerns please make him a store manager asap he excellent 20 stars. Regina

Horrible experience. Do not rent here... You'll get your items stolen and they WILL NOT do anything…read moreto advocate for you.

I have a 10' x 15' climate control going into my 16th month and just recieved notification for my…read more3rd or 4th rate hike - $227 to $277. Funny on web page (where 516 reviews 98% all 5 stars - yeah right) after introductory cost it lists the regular price as $90 (same size, climate control, 1st floor). The representative at US Storage Lake Elmo said I can move into another 10' x 15' and get the $90 rate. I asked the logic of that -- he didnt have an explanation! It's pretty easy to figure they hope you dont go through the hassle of moving (knowing this organization -- to another building) in hopes you sit tight. I was warned about this exact issue before I rented here -- so take heed. I have a tie to our last Minnesota Attorney General (Swanson) and I'll check what my legal options are on this fleecing of me and other customers with the same concerns.

I tried cancelling my unit and was given the run around. Now it's after the 1st of the month and…read morethey want me to pay for another whole upcoming month. I've called cooperate 3 times and gotten great customer service there but they always refer back to the site manager and district manager who never return calls. The site manager was rude when I went in person and she told me I had to go through cooperate which is the opposite of what I get told from them. I can say though that Keegan who works on site was very help full when I closed the other unit I had. It unfortunate that I haven't been able to deal with him to close this unit.

I have to say that Stephen's Self-Storage made my apartment move-out smooth. Mike was great to…read moreanswer questions as well as checking out/in UHAUL truck. Plus, the truck was in good condition and easy to drive. My friends helped me with the move which made it a lot easier. Overall, I can't say enough good things about this being right next door to my apartment. Otherwise, I would have to drive all the way to the UHAUL on White Bear Ave in Maplewood which would have added more mileage/cost.

From the owner: We are a leading choice for all your self storage needs if you live in or near Oakdale, North St…read more Paul, Maplewood, White Bear Lake and Mahtomedi. You will find that we are different from all the national and local chains because we are a small locally owned company where the owner deals face to face with customers right at the store. We are committed to providing clean and secure storage facilities, U-Haul truck & trailer rentals, low rates, and excellent customer service - that's our mission. You'll see we work hard to meet all your self storage needs and look forward to serving you! We offer mini storage rentals in Hastings / Cottage Grove for: *Households Goods *Businesses *Vehicles * Boats We offer storage units in various sizes from 5'x5' to 10'x'30. You have access to your storage unit seven days a week.

Jarrett Buxell is a man you want to do business with. I spoke with him for quite a while about my…read morerecent storage troubles (see my negative reviews for Extra Space Storage) and what I was looking for, and he provided a better solution in the next ten minutes than what I got in multiple days of dealing with ESS. He built the storage units at MPLS Storage himself (it's family-owned and operated). He showed me the 12ft walls, and how they can't be scaled by anything short of a full-sized ladder (ESS has 8-foot walls that can be cleared with a lawn chair). Tenants are admitted to their units by appointment only, which means no strangers following another customer through an unlocked door like at ESS. Most importantly, he listened. He heard my concerns and addressed them immediately. He's a human being who wants to help others store their belongings safely and securely, and he's the opposite of the experience I had at ESS. If you need to store stuff and don't mind making appointments, store your stuff at MPLS. You won't regret it.

Best storage facility ever. I've used some storage facilities that are creepy. This place is great…read more No chance of anyone creeping around or seeing evidence that someone is living in their storage unit. It's less convenient, because staff has to be there to let you in, but worth it for the safety.

We were planning a move and needed some place to store some additional items while showing our…read morehome. Simply Self Storage had great pricing online and was giving a 'first month free' discount. We ended up renting a 10x10 space for about 5 months and were very pleased. Access was easy, but secure. No, there isn't 24x7 gate access, but I didn't have a reason ever to be there between 10p and 6a. I never felt that I or my belongings were unsafe. It is busier here on weekends, but if you come earlier or later in the day, there usually isn't much congestion. They do have some carts onsite, so you don't necessarily have to bring your own. If you need service, you can always stop by during the office hours and someone was available to help. If I have a need to rent storage in the east metro in the future, I would certainly rent here again!

This is the best storage place anyone can find! They offer a Uhaul that you can use for free M-Th…read moreor else it's $30 on the weekends. They have a temperature controlled indoor storage and some outdoor storage. It is new and very clean! They even have dolley push carts for you to use. We had a bad experience with public storage where our stuff got water damage this past winter due to the snow. The unfortunate thing is the water damage did not come from the roof but from the street because of all the snow that piled up. It leaked into our storage and our furniture was destroyed. So we decided to find a new storage and we're so thankful we found simply storage. This place offers insurance and the staff is friendly and helpful. Don't go anywhere else!

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

I needed a small space for winter storage of my new motorcycle. The public storage on Arlington…read moreAve in Saint Paul MN is less than a mile from our house. What a surprise. Grounds are perfect. Spotless. Building is spotless. Interior spotless. Rates couldn't be better. On site management and help could not be better. Bless Sandy and Monty, I'm 85 years old and I know good help. I've been around the block a few times. Excellent people working for what must be a good company. Thank you to all.