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    MPLS Storage

    5.0 (5 reviews)

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    2 years ago

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    2 years ago

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    12 years ago

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    14 years ago

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    16 years ago

    Great service. I found it very easy to do business with these folks. I would definitely recommend!

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    Public Storage

    Public Storage

    2.8
    (25 reviews)

    Warning my rent doubled in less than a year with no warning. Do not rent here. My rent was raised…read morefrom 68 to 128 in 11 months. Completely deceptive practices.

    Corporate Customer Service Nightmare!…read more I rented a storage space for around 3 years after a move. Access to the facility was limited; unlike other facilities, there was no access after 5 or 5:30pm, maybe an hour later on weekends. This is pretty frustrating for anyone with a regular full-time job And a family. Beware, when signing a contract, they will try to get you to pay for a $20 padlock, as well as for insurance. If you have homeowners or renters insurance, you should be covered- call your agent. As stated in the contract, Public Storage can raise the Rent of your storage space anytime, and they will. Once you are counting on that service, they will take advantage. If you downsize to another unit in the same facility, you will have to sign another contract, again with the same shady practice. I ended up paying insurance that I didn't need for 2 years. When I cleared out of the space on the 2nd of the month, I was charged for renting for the entire month. If someone rented the same space on the 3rd, they would have to pay a prorated amount For the rest of the month. Incredible that the amount of overpaid insurance was almost exactly what they expected me to pay for the whole month at the new, higher rate! I proposed that we just call it even, since I had received no benefit from the service( their insurance ) I'd been charged for. I talked to the property manager, who stonewalled, then gave me the customer service number. When I talked to someone in customer service, they wouldn't give me the regional managers full name, only Ben. However, I had already gotten a payment reminder email addressed to "Dear Valued Customer "from a BenJamin Seghers. After speaking with Mr. Segher, I thought we had some understanding when he ended the call saying he would see what he could do. However, the next communication I received regarding the matter was a letter from a 3rd party collections agent, Allied Interstate. I spoke to an Allied Interstate agent, making them aware that the bill was in dispute, and they gave me the number of Kathleen, in Public Storage's Corporate Office. When I finally talked to Kathleen, she said that the regional manager, Ben Seghers was the only one who could resolve the issue; she said the best she could do was cut the bill in half, but I would have to pay Allied Interstate, or a PS office manager on site, and then report back to her. I told her I had no confidence in Mr. Seghers ability to make an ethical decision, and that I wanted to resolve this and put it behind me. I called PS Corporate Office again to find a facility with an on-site manager ( site of my storage unit required an appointment ) I went to the facility closest to my work, that PS Corporate Office said had an office manager, but no one was there. I called Allied Interstate to try to pay, but my account had not reflected the change Kathleen said she would make, neither did my account on the PS website. I am now awaiting my call to Kathleen to be returned. Last time it took over a week; I guess I'll also try Mr. Seghers again...

    Forest Lake Mini Storage

    Forest Lake Mini Storage

    4.0
    (4 reviews)

    I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

    We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

    The Move Crew

    The Move Crew

    4.7
    (84 reviews)

    I am writing to share my highly positive experience with The Move Crew, whom we have hired for two…read moreseparate moves. Our first experience in 2021 was a local move where the team was professional, punctual, and handled our belongings and new home with exceptional care. Based on that success, we recently engaged them for an out-of-state move from Minnesota. Riku, the owner, provided a very competitive quote and went above and beyond to help us save on costs. Compared to other moving companies we have used in the past for out of state move, The Move Crew stands out for their efficiency, professionalism, price, and dedicated service. By assigning a dedicated truck per customer, they ensured a faster delivery without unnecessary stops at other customer. Furthermore, their packing system is excellent; they protected our furniture thoroughly while minimizing the need for disassembly, which saved significant time during loading and unloading. We were also impressed by their organized labeling system where they marked each furniture and where it was originally from. So, during unloading, they could quickly identify each furniture and where it might go In the new house. I want to specifically commend Riku and Jesse for their hard work and for being extremely cautious with our new property. They managed the unloading process quickly and professionally. Thank you to the entire team for the outstanding service. I recommend others to use the company when moving locally or out of state.

    We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

    iStorage

    iStorage

    3.0
    (16 reviews)

    The gate has been broken since before Christmas so if you have an interior unit, good luck getting…read moreaccess to it. They have reduced their hours and even those hours are rarely honored. There is no direct number to the office and they refuse to offer any type of compensation for holding your inaccessible unit hostage. No one can give any answers as to why it is still broken or when it will be fixed. I have seen hand written notes left on the gate voicing the same frustrations. Not a good look around the holidays especially. Rude women in the office flat out told me "NO" when I asked about a reduction. Instead, I got charged late and lein fees when I was attempting to find anyone who would fix the issue. Extremely frustrating.

    I won a storage unit at this iStorage I won a storage unit…read moreat this iStorage 3601 Hiawatha Ave Minneapolis, MN 55406-2527. I was disappointed with what an employee or someone of authority had done to the stuff in this unit.They took the time and individually wrapped the empty boxes of trash for resale. It was clearly Staged by someone that had been in there already. The unit was already opened with the lock and a load of trash was left wrapped as if it was actual items. No one is going to rent a unit for empty boxes of things and wrap them with garbage black bags. Dead give away was a male worker in the office that mentioned to me when I got there to pick up this unit "how someone would pay so much for this kind of unit." He knew something I didn't. Anyways I lost on this unit and they lost a customer. I would not bid on any units at this place again. I felt scammed.

    MPLS Storage - selfstorage - Updated July 2026

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