very friendly service and accommodating to our needs! Would definitely recommend them!!read more

My friend referred me to check out Metro Self Storage in Eden Prairie as I am in need of an outside…read morestorage unit ASAP! I walked in the office, talked with Miss Ardis and she was able to secure an outside unit for me same day -- the last one -- I had my guardian angels watching over me!! Service was impeccable and quick. Miss Ardis and Mr. Mike were social, pleasant and professional to work with. I would definitely recommend this location! Great summer discounts and they also offer a referral program. Thank you, Sharon

I have rented several storage rooms over the years. Some good, some on the verge of scary. This…read morefacility is clean and well taken care of. When I was moving things from the truck to the storage room there were several employees removing snow and ice. The person who checked me in was great. She took time to explain the facility and then walked to the storage room to make sure my access code worked and the room was acceptable to me. Overall, I highly recommend this place if you need somewhere to store your treasures.

Prices keep going up, yet they can't be bothered to maintain the facility. Really read the…read morecontract before you lease a unit. They DO NOT care about you or your items. Their "value coverage" that they force on you? It's not insurance, it's an indemnity waiver you pay for. They won't even cover damage from their own negligence per the agreement! I had damage to my items in storage, tried to contact the facility for a week before I removed the irreplaceable items to try and have them repaired. After involving the storagemart call center, I was only given a claims form that stated items must be reported damaged before being removed (which was not mentioned anywhere in the signed agreement), and a promise that someone would call me. When I finally made contact with someone calling themselves the interim manager, he took one look in the unit, to assess the damage to my remaining items I assumed. Seems they only wanted proof that the ceiling didnt have a hole causing the damage, as it appears that is the only thing they will cover. Now it's just shrugs and ignored emails. I have had this unit for years, never had any issues when Bruce owned it. As soon as storagemart took over, it has turned into a dump. No plowing, no repairs to facility, "climate controlled" units are a petri dish, nobody answers the phone, nobody cares. But hey, it's just irreplaceable baby pictures, right?

Had what I needed and refunded me my deposit when I didn't need it. Stand up guys. Highly recommendread more

From the owner: Acorn Mini Storage is a locally owned & managed self-storage company dedicated to providing the…read morehighest levels of service, responsiveness and satisfaction to our customers along with clean, safe and secure storage with the highest level of service & value to our customers.

Wow! Older buildings, but clean, secure, and the staff is helpful, they do what they can to help…read more I just needed a space for a couple of months, but when I had trouble getting a truck to move, the office was very fair about the few extra days I needed. I just explained and they helped me out. Nice crew! Thank you.

From the owner: Self storage for business and residential customers.read more

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

These guys had exactly what I needed, and the. Refunded me my deposit when I didn't need the…read morestorage any more. Stand up guys.

I had 4 good years of service and security UNTIL it came time to empty my unit and move my…read morebelongings from Minnesota to Arizona. I couldn't get the manager to call me back to give my 10 day vacate notice, even though I left five messages. I emailed and got no response. I finally got hold of her on the 6th try and gave my vacate day of July 9, more than 10 days away. On July 9, the unit was emptied and I swept it out. I tried four times to confirm with the manager that this was my last day. No manager to be found - only a sign on the door that the manager was on the property and to look up and down the aisles. I did. No manager and the three other customers on site said they had not seen the manager. On July 23, I received my refund for the 22 days of the month for which I had pre-paid. Our rate of $218 per month, pro-rated for 9 days of occupancy, should have resulted in a refund of $154. NOPE. $111.58. They are great until they aren't. If you want a storage unit forever, this is a good place. If you ever need to empty your unit, you will get screwed.