Mike and his crew are simply the best! Great service, secure and attentive to their clients' needs…read more A+ 5 star

I've been using Allstate for years! They are top shelf in service & facilities! Mike & Team are…read moretrue pro's! I highly recommend Allstate!

Buyer beware: They increased the price of my storage unit 50% after 6 months…read more An absolute scam. My storage container had scores of mice, incredible amounts of dirt and water intrusion, and I had to throw away several things in there that were damaged. Do yourself a favor and find another, more scrupulous vendor.

I love how easy it was to pick a storage unit, and have the lock & insurance all ready for me the…read moreday I went to move my things in! They were right on with exactly what size I needed for a 1 bd apartment. I like that my first month of storage was $1.00 dollar & only $15.00 dollars for my lock, that helped a lot considering move-out fees, renting a truck, ECT.... Not to mention move-in fees to rent somewhere new, with all the app fees, admin fees, deposits, ECT..... The Public Storage unit I rent from is in Burnsville right off Hwy 13 & County Road 5, it's drive-up access & it's conveniently located! I wish they were open later than 9pm, because both days of moving lasted until 10pm.....but other than that, they have been a good place to rent a storage unit from!!

Angie was very helpful,knowledgeable and kind! I would recommend and will recommend everyone to use…read morethis storage company and ask for Angie!

Facility - The facility is clean, secure and the climate control is top notch. I needed to store my…read more- well, everything, for a couple years. I was concerned about my books and photos when I found this place. I recently retrieved them, and not only were they undamaged by humidity, but very little dust was on any of my stuff. The carts are very helpful and the indoor loading/ unloading area is fabulous in inclement weather. HOWEVER, one or both of those doors seems to be terminally inoperable. I have been too the facility about 6 times in the last 2 years and side from the day I moved in, the doors haven't been fully functioning at any other visit. Also, I understand not having climate control in the "garage" area, but a fan of some sort is desperately needed when the weather is hot or muggy. It was hotter in there than outside this week. Staff - IS there a staff here? I've occasionally seen the woman who checks the storage area, but no one is EVER in the office. In fact, the office is always locked when I've been there. During business hours. Value - I knew the rate i started at was for a limited time. I expected one or two rent increases, but not several. Certainly not too the point that it doubled in less than 2 years. I wouldn't have even been upset at the price IF THEY HAD BEEN UPFRONT ABOUT IT. I know a couple people who also have units, the same size as mine, who haven't had any increase in rates and have been there over a year. The rate increases were not only unpredictable in timing but also in amount. Recommend? Yes, with caveats. The facility for storage i would recommend. The business practices... I would warn others away from.

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

I had just escaped from Public Storage with a modest loss of money and property so I was more…read morecareful in selecting a storage company this time. Before signing up online I went to inspect the property. I saw a large transparent garage door for customer vehicle entrance, two available lumber yard style dollies, a clean and modern facility, and one of 2 operating elevators. had come to take none of these things for granted. Extra Space really needs to say more about their amenities on the website. There was a red flag though: no one in the office. That had been a recurring problem with the other facility. I still had some questions not covered on the website and the chat line was busy. I called. That didn't turn out well. I was asked to verify everything that I had just entered online and was asked to enter my CC on the telephone key pad which kept failing. When the woman on the other end said she would get technical help I hung up and started over. I already had my questions answered. After that, I saw a sign in the window saying the attendant was on the property and gave a number to reach her/him. A good sign, but it had just been put there. A few minutes later the attendant showed up. All that was not enough was not enough to take off a star. When you choose a size locker, if there's more than one of the same type available you are shown a map and you get to choose the location. You pay for the lock on registration which is unique to the Extra Space, in which you insert into the specially designed doors. It's easy to use and hard to pick.

Jordan was very helpful and fun to talk with throughout the process. She completed the initial…read morepaperwork and tour of the facility. She explained the value of the locker and broke down the different costs and promotions. When I was done using the locker she assisted me with closing the contract. Enjoyable experience

Worst moving company ever. No customer service. Unethical and overpriced considering they don't…read morekeep commitments. The only department that seems to work is billing. Buyer beware, they are crooks. The management at this location terrible and non responsive. Never use them

BEWARE--DO NOT USE THIS COMPANY. Worst moving experience ever. We paid Zippy Shell in full, in…read moreadvance, for a full service move from Las Vegas to the Minneapolis area. Our move includes a piano. I specifically asked Zippy Shell if they could accommodate moving our piano. They said: yes no problem. Everything, including our piano, was packed by Zippy Shell and transported to Minnesota. Once in Minnesota, I'm told Zippy Shell can't move our belongings into our home, including the piano, because it is a specialty item. I have also learned that Zippy Shell in Burnsville subcontracts out their deliveries and moving to third party's. Zippy Shell's solution, after over a week delay in delivery, is for ME to hire another moving company to move our belongings the final 20 miles to our home. And they do not seem to understand this is a breach of our contract. Absolutely unbelievable. DO NOT USE THIS COMPANY

I have been here since 2007 and have spent WELL over $150,000…read more In May my rent went from $950 to $1400. The outstanding location mngr and his two layers of outstanding bosses all quit two years ago around the same time. Everything has changed. It was a 5 star for YEARS!!!!

I've been renting there and have had issue after issue after issue. Even when my storage is paid…read morefor I can't access it because my code don't work. I've call 4x a day for 5 days straight leaving voicemails and haven't gotten a return call. Then one day I got in with someone and couldn't get out because the code was working again and the person staying there was very rude. Like they live on the property and I understand after business hours their off but if someone is stuck on my property im going to help them

You may see that a representative left a comment on my previous review, but that was all they did…read more They did not reach out to me or make any attempt to remedy the situation. I have continued to have to use much of my personal time on the phone/on hold with this company. Several times I have been promised a check was in the mail, and nothing has come. Next week will be one year since I canceled my rental because TWICE they rented me storage units that were unusable. This company is fine if everything goes right, but beware, because if anything goes wrong, you will have to work very hard to have it corrected.

It is April 8. IM paid up until April 22.I received a bill from I storage for $245 in my junk…read moremail- pretty sneaky. Most people clear their junk mail folder. I paid 3 months in advance back on Jan 2021 for a bigger storage unit (ON THE SAME PROPERTY!) my mistake was telling them VERBALLY of our intentions: to move out of one storage and into a bigger one. I was charged over $50 for this mistake! I replied to email that we would be moving out before April 22 Ans that they had no permission to run our charge cards-I received a call from them stating that they didn't know what fees I was talking about. After 3 minutes in the phone I told him that I was not going to continue this conversation anymore And I hung up. Disgusting how some people make money- by screwing others over. highly dissatisfied and recommend looking elsewhere foe storage needs.