very friendly service and accommodating to our needs! Would definitely recommend them!!read more

My truck rental went super smooth and the price couldn't be beat!! Cassie was so nice and helpful!…read moreHighly suggest using this location if you need truck rental or storage.

We keep our camper there and it's very convenient and the staff is awesome. It seems safe and we've…read morehad no issues with break ins etc.

They miss represent the size of their units. You tell them you have a boat to store and you need a…read more10x20 unit. No problem they say, when I went to put the boat in the unit 11 days later it doesn't fit in the door. The door was only 8 feet wide. When I told them it won't work they told me it was to late to get a refund. Knowing I was putting a boat in there if they told me it only had a 8 foot door I would have never rented it in the first place. The people there won't even return a phone call. Beware.

I would absolutely recommend I-Storage in Shakopee! I just had the best experience with Rebecca the…read morenew manager at this location. She took the time needed to figure out our problem and solve it, over the phone with me so I didn't need to go in to the store. She was a delight to deal with & I appreciated her help! Sincerely, Kellie D

The short story: Zero stars…read more I rented at iStorage in 2022 and then again in 2024-2025. If I could, I would give it zero stars. Personally, I would never rent at this location or any owned by NSA ever again. If you are looking for a good storage facility in the area, I found one within 15 minutes of iStorage with superior service, security, and cleanliness for essentially the same price. They even had a coffee station in the office, which was open and occupied by an employee. My expectations have been lowered by my experience at iStorage. The long story: When I first rented in 2022, the experience was fine. The manager at the store seemed experienced and was present during business hours. When I rented again in 2024, I rented my unit online. I couldn't get into my unit because no one was working there and the unit required a key fob. I found out the store didn't even have a manager at the time. In the summer of 2025, I needed additional temporary storage space due to an upcoming move. Here is how it went. - Rented a storage unit. Went to put stuff in the unit. The unit was locked and was not able to be rented. Had to postpone my moving day. - Manager offered to give me a different unit that was the same size. It was smaller. - Paid more for a unit that was larger than I needed. Went to check it out the same evening we rented it because we were moving the next day. It was full of stuff. Postponed moving day again. - Called iStorage the same night that we rented the unit to ask for a refund. The supervisor told me that someone would reach out in the coming week and I should expect a refund within the week. It has been 10 months. I have spoken to countless employees, called the company dozens of times, I still have no refund. There were other negligent and sketchy actions on the part of the company. Such as a manager who gave me his personal cell number, which was completely disconnected two months later. The lights in the building my unit was in didn't work for roughly the last 3+ months I was there and they reduced the security by eliminating the key fob system. The one redeeming quality that iStorage has is that their "storage specialists" are well trained on how to deescalate on the phone, but they really can't do anything to help, which is frustrating.

I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

Wow! Older buildings, but clean, secure, and the staff is helpful, they do what they can to help…read more I just needed a space for a couple of months, but when I had trouble getting a truck to move, the office was very fair about the few extra days I needed. I just explained and they helped me out. Nice crew! Thank you.

From the owner: Self storage for business and residential customers.read more

Scam alert...This location is clean and the local staff is friendly but that is where the positives…read moreend. They raised my rate 88% in 2 1/2 years with a almost 40% increase after the first 5 months and a price increase of 20% every additional "11 months". 7/19/23- $132 Move in 12/19/23- $182 11/19/24 $204 10/19/25 $249

Prices change once you get there. I reserved my 10x10 unit on ground level. The manager called me…read moreto confirm my reservation saying they did not have any but would put me in a 10x15 for the same price. Then confirmed my move in date saying it would not be a problem. I show up on that date, they back out of the offer for the larger unit. Now I am a reasonable person and I understand if a mistake was made and can't do that, but I would also expect some attempt to make it right. I am here with a truck full of stuff on the verge of moving my residence and they offer me a 10x10 non ground floor unit for 50% MORE money?! No thank you.

Rent over doubled in our first year…read more.. Finally moved out and am still getting texts that we have late payments. We had an indoor unit with 2 garage doors on it but we could only open 1 of them. No lighting in the unit which made it hard to access our things.

****Beware*****before signing up because once you do move in its tough to relocate if needed. They…read moreget you in with "a deal" then they continually raise your monthly rent with no reason given. My rent has gone up $140 per month in a year. Yet I've talked to other renters and there are some that are still the same. Beyond frustrating. The on-site ppl are helpful but have no control or ability to help with it. I've heard ppl say it's an algorithm they use on who gets increases. The phn number goes to a call center and they are not able to help either. Ridiculous!!! They know ppl are stuck and don't want to deal with moving their stuff!!!! Stay away... there are other places in the area who are much easier to deal with.

I've been in a few old and creepy storage facilities in my life....spider webs, a funky smell, dark…read morehallways....you know, the kind straight out of a CSI episode where you feel like someone's lurking behind you. But this place is GREAT! Very clean, fairly new, temperature-controlled, safe & secure, two large entrances & several large & well-lit walkways making it easy to access each unit (there's even a place to drive your car inside, which is a nice feature in bad or cold weather), dry & weather-proof (no worrying about the floors getting wet from slush or snow, even with the drive-up area), reasonably priced, very nice staff. Kevin is very helpful. Also, I'm a MAJOR bug-aphobe, and finding a storage place that didn't have creepy crawlies was important to me (especially when we were planning to store a couch and several boxes of clothes that didn't have the best lids). In the 3 months we've used Scott Co Mini Storage, we've only seen one dead bug, and I can't even be sure we didn't bring it with us on the U-haul. Highly recommend this place for your storage needs!

While the equipment and the standard rental rate etc is like any other U-Haul, be aware they charge…read morefees. My recent rental they charged me $20 cleaning fee, this is bad practice of this particular dealer. The other one on eagle creek did not do that.

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.