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    Extra Space Storage

    4.1 (12 reviews)
    Open • 6:00 am - 10:00 pm
    Updated 3 months ago

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    2 years ago

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    Emily S.

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    11 months ago

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    Emily S.

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    3 years ago

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    Emily S.

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    4 years ago

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    3 years ago

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    Emily S.

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    5 years ago

    Thank you so much Virginia! She helped with everything we needed and made sure we got the best rates an made sure we were happy!

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    5 years ago

    Jeannette was awesome as the on-sight customer rep today helping. Great customer service and high quality physical space

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    8 years ago

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    7 years ago

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    Emily S.

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    7 years ago

    Both the staff & facility are exceptional! I was grateful for for the extra time & care Bridget took in helping me. I highly recommend!

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    9 years ago

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    9 years ago

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    Review Highlights - Extra Space Storage

    “Customer service was a lost art when COVID came to destroy people.”

    Mentioned in 2 reviews

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    Needed a bunch of boxes for rather large move within the cities. Called up Rent Joe Boxes and had…read moreeverything I needed the next day. The boxes seem sturdier and of a higher quality than those for sale at other retailers. Even the roll of packing paper was superior to those found elsewhere. Had plenty of time to get everything unpacked once moved. We weren't in a mad rush to get everything unpacked--definitely helped ease the stress of the move. Once all the boxes were unpacked, Joe came out the next day and picked up all the boxes. It's great not having to worry about disposing of all the boxes I needed. Highly recommended!

    I utilized Rent Our Boxes for my last move from Uptown to International Market Square and was…read morehighly impressed with their level of professionalism. I recently had surgery so wasn't looking forward to going and picking up boxes, etc. and then having to dispose of after my move. The owner (Joe) came and delivered the boxes and even brought them all the way up to my apartment. They seem more durable than the average one's you purchase from your local retailer. After I was done with the move I gave his service a call and they promptly set up a time to come pick up the boxes. I would definitely recommend this service to anyone facing an upcoming move. This service is a cheaper alternative to purchasing boxes outright while also being environmentally friendly as the boxes are re-used. Bottom Line - Great Experience!!

    5-Star Movers

    5-Star Movers

    (15 reviews)

    Professional and friendly service. Great crew. My move went smoothly and all my possessions…read morearrived safely. A+

    This was a terrible experience. they sent a guy out to do a work through to review the things I…read moreneeded moved and give me a quote. After being showed the materials to be moved, he didn't make any notes about the items to be moved, yet he gave me a quote. and I agreed on the price. When I talked with the owner Nick about the method of payment, he absolutely refused to accept a cashier's check. He was concerned about the check bouncing. I had to explain to him how cashier's checks worked. On the day of the move, they showed up in a Uhaul, one guy was late, and two of the 3 guys showed up smelling of alcohol. I walked them through the items that we had agreed that were to be moved. They told me that they were on a two hour schedule and some of my things would not be moved. Explained that I was simply paying to have my things moved, I didn't have control over how smart they worked. They called their owner Nick who was extremely unprofessional, apparently the young man who gave me the quote had mistakenly failed to list many of my items. (remember he didn't write anything down during the walk through and had just made up an incomplete list. Even though he had not been present during the walk through, and have not seen for himself what the items to be moved, he swore his employee had not made a mistake,. I tried to reason with him,but he would not relent. I was only going to get 2 hours of work regardless of how fast his crew worked. Well, what kind of work do you think you might get from workers who are inebriated? These guys worked like zombies for two hours and of course didn't get the job completely done, and I was left with a house full of furniture. Nick showed up to view the proceedings, and only made matters worse. Zero people skills. Unwilling to take responsibility for his mistakes. No concern for customer satisfaction. All he was concerned about was getting his money. Because I needed to move right away, I was forced to hire them again to come back the the next day to complete the job. Two guys showed up. One of them screamed like a little girl when he saw a spider in the basement. He immediately got on the phone to ask Nick to cancel the job. Nick wanted the money, so he told the guy over the phone to go back to work. I had to get a broom to scare away the spider (which by the way, I never saw) before he would go back to work. Later, he called Nick again because he thought he saw a mouse turd on the coffee table. I had to use my finger to show him it was just ash. This would have been funny if it wasn't happening to me. Save yourself from this comedy-drama train wreck. Find a more reputable company.

    Extra Space Storage - selfstorage - Updated October 2026

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