The young man that works here is surely a nice fellow. He…read moreknows his boxes from his envelopes for sure. The young lady was also swell and helped me with my shipping needs without hesitation. Pro indeed. I've been helped a few times and always enjoyed my time. Also, If you need to get some copies, get a notary and buy some mentos you came to the right ups store. I'll return for sure. Maybe again after that.

The store shipped a product that was a prototype to the wrong address and now they cannot find it…read more Not only can they not find it, but the store manager Sheresse Spence has been rude in almost every interaction I have had with her. At this point they are doing nothing to find the package that was crucial to my business. If you have anything important to ship, walk across the street to any hotel and use the FedEx. DO NOT TAKE A CHANCE ON THIS STORE.

They stole part of my collectibles and won't send the rest of merchandise that I bought from Mecum…read moreAuction three months ago I would'n recommend anyone to use NAVIS PACK&SHIP unless you want part of your merchandise stolen

Very disappointed in this service. Terrible customer service. I had a family heirloom that needed…read moreto picked up in one state, delivered to another state. I paid for it to be delivered to my garage, which cost extra money. The movers who came to pick it up were great, but the rest of the service was terrible. The piece was not packed well - see the photo. Once it got to close to my town, I was told by the receiving company they could not deliver it to my garage and wanted me to come pick it up. I called Navis, and the person who set up the shipping said "interesting. ' Let me know how it turns out.' I tried to figure out how to get the item, but after a week, called Navis back and they talked with the receiving company and finally it was delivered 10 days later.

I came in requesting to return an air conditioner to . Via UPS. HD had sent me a confirmation…read morestating that UPS would come pick it up. However it had been 10 days. exceptional calling Home Depot getting them too. Send a new packing slip to UPS. Then half an hour later when I got home, Lou and another representative came to my house with the new packing slip and physically loaded the hundred pound AC into the back of the truck to Home Depot. I almost cried in the store because up into that point Home Depot had not been helpful at all. Lou saved the day for me and I am eternally grateful. Now I can at least receive my refund. thank you so much for your excellent service.!

I have been a longtime customer of this local UPS store in my neighborhood of St. Paul. Not once…read morehave I ever had a complaint; Lu and the staff are A-plus, and the services they provide meet my personal and professional needs. Then the other day I shipped a family heirloom from the store to my son in Boston. Alas, it got waylaid and even with the tracking number and insurance, neither my son there nor I here could locate it. So I went back to the store on Grand for help and to "complain," and without hesitating the staff jumped to help and in less than five minutes the shipment had been tracked down in Boston. Lu even called me with an update too! Now the issue will be resolved. Prompting me to post this review to emphasize that when it comes to customer service, the UPS Store on Grand has a powerful reach across the country! Impressive.

The movers themselves were awesome, great customer service and personable. Unfortunately I only got…read morehalf my stuff moved because the movers had to leave. They said they were not given the correct description of the services I needed and I was going to be slapped with a huge surcharge if I passed the 2-hour mark. During booking the appointment, I went over what I need TWICE to make sure it was clear, no surprises. I ended up moving the small stuff myself, and called off work. Super Inconvenient.

We purchased a grand piano for $5,000 and needed to have it transported to our home. We were…read morereferred to a large piano moving company called Blue Dolly. Before hiring them, I specifically asked about their experience and whether they were professional, licensed piano movers. I was told that they were professionals, properly trained, and experienced in moving grand pianos. I was quoted approximately $1,083 for the move. I was specifically told that they would disassemble the grand piano, including removing the legs and the lid, transport the pieces safely, and then reassemble the piano at our home. Their website also stated that they were professional movers and that grand pianos would be disassembled for transportation. When the movers arrived to pick up the piano, they did NOT disassemble it. They transported the grand piano on its side with three legs still attached. When they arrived at our home, I immediately questioned them and asked why the piano had not been disassembled as promised. They told me not to worry and said that it was fine. When they attempted to turn the piano over, they broke one of the legs and caused significant damage to the piano. The leg was broken out, and the side/body of the piano was bent and severely damaged. The piano was essentially rendered unusable. At the time, the movers told me not to worry because they had insurance and that everything would be taken care of. I told them that I expected them to take the damaged piano back and either repair it properly or replace it with another piano. They agreed and told me that they would return the next day, take the piano apart, remove it, and bring me another piano. They never came back. It has now been approximately one month. The moving company filed an insurance claim, but the insurance company has offered only $336 for the damage. We have contacted several piano repair companies, and we have been told that repairing the piano would cost approximately $2,500-$5,000. In addition to the $5,000 purchase price of the piano, we paid approximately $1,083 to the moving company for the transportation service that they failed to perform properly. The moving company is now claiming that the piano was damaged at our home and is refusing to accept responsibility. They are offering only $336. This is completely inconsistent with what actually happened. The piano was not damaged before the move. The movers caused the damage while attempting to turn the piano over after transporting it improperly without disassembling it as they had promised. What is especially concerning is that, before hiring them, I specifically relied on their representations that they were professional, licensed, and experienced piano movers. Their website represented that they were qualified to move grand pianos and that grand pianos would be disassembled for transportation. However, after the damage occurred, the movers who actually handled our piano told me that they were not professionals, had never done this before, and did not know how to properly move a grand piano. I believe the company may have misrepresented its qualifications and failed to perform the services for which we paid. I also believe they are now attempting to shift responsibility for damage that their employees caused.

Devon and Ben were very professional. They were on time, polite and worked quickly. They also…read moredid a great job of handling everything with care. For future reference, they might want to consider wearing a mask or asking the customer if a mask should be worn. However, I didn't bring it up and wasn't wearing a mask either. It's on me that I didn't ask them to wear a mask. Everyone's views are all so different nowadays! Overall, I would strongly recommend Daymakers Moving to anyone and everyone!

My move with Daymakers started off a little rough, but once the supervisor came out, everything…read morecompletely turned around. The crew was efficient, respectful, and handled my belongings with care. What impressed me most was their communication and willingness to make sure everything was done the right way. I work with 90% VA moves, and I've already recommended Daymakers because of the excellent service I received. They're one of the best moving companies I've worked with--hands down. They stand behind their work, and if something is damaged, they will cover it without hesitation. That kind of accountability gives real peace of mind during such a stressful process. If you're looking for movers who value their customers, take responsibility, and truly want to make your move easier, Daymakers is the company to call.

Easy signup process, clean units , secured, and pretty affordable. I'd recommend to a friend!read more

Self serve car wash with credit card pay, it doesn't display a charge until you are done. Made one…read moretrip around the car with wash cycle, one rinse and it ended up being $15.00!!! Any other car wash (self wash) I have paid maximum $6.00. Plus, when I got home I had to rewash the car- it was so bad!

The staff at this location are over the top genuine and helpful! I stopped in to ship a few…read morepackages and make some amazon returns and they made the experience so easy. I'd opt for this location any day!

How can a less than 1 lb package shipping overnight from Minnetonka MN to Grand Forks ND be…read more$107.00??????? $92.00 for it to be delivered in 3 days. Ridiculous. USPS $30 with guaranteed overnight delivery. Thank you USPS for not gauging your customers.

DO NOT USE THESE MOVERS. THEY ARE USING UNTRAINED HELP WHO ARE DAMAGING ITEMS MOVED. TAKE 4…read moreweeks to get 1 cabinet fixed and offering a settlement on 2nd item damaged and time spent watching ME PUT our sleep number bad back together and searching for pump cord that they had displaced. only 1/2 of settlement was forthcoming. DO NOT USE THESE MOVERS. THEY ARE NOT REPUTABLE.

I chatted on the phone about our upcoming move. I wanted a specific time frame for the movers to…read morebe at my house and also that we had two freezers that needed to be moved. I was assured this was fine. The day of the move, the truck and men showed up an hour late. I was told that it was a window that was assigned to me rather than a specific time. Not true! I was told the truck would be dispatched out of Burnsville and come to our house at time selected. Promises made just to make the sale. When men arrived, we were told they could not move the freezers as they were not defrosted. This was never told pre-move. Freezers were empty however, they did not move them. When given the bill, they had added many fees on that were not discussed pre-move. Moral of story will agree to anything and then not deliver. Movers stepped in mud and cleaned their shoes on carpet that was laid down in the garage. Carpet was completely black. Tried to give them a review on their website and when compleing the review it did not accept it.

Quality Movers were fantastic from start to finish! I highly recommend them if you are looking for…read morea moving service. Not only were the moving employees fast, efficient and careful with my belongings but the office gals I dealt with were also easy to work with and very accommodating! The cost of the move is hourly for the first 2 hours, then they only charge for every 15 minutes after that not a full hour! Can't say enough good things about Quality Movers, I will ALWAYS recommend them to anyone I know that is moving!

Ike and Frank were excellent in moving my houshold from [hot and humid] Bismarck ND to [wet and…read morerainy] Woodbury MN, except for my misunderstanding that they don't pack, but they did do all the lifting / carrying / loading the truck. Unpacking with an additional 2 crew members 2 days later [as scheduled] went over quickly, despite bad weather, and only one minor lampshade broke during the move. Overall, it was very efficient, and smooth. The front office communications and service rep was very helpful, and I can recommend this service with no reservations.

Excellent customer service. Just set up a appointment and can't wait to have a safe place for my…read moreimportant things

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