Burnsville location. They raised their prices right after they took ownership. We had a small unit…read more5 x 15, and they raised the price 75%, from $60 to $105. I'm not the only person they did the same increase to. We have several other units and between them, they were raised $175. a month. So with this unit added on, the amount raised totals $220 each month. We don't have extra money on a fixed income, Social Security. We haven't met the new crew yet, but we were always treated good and with respect from the old crew, especially the hired help Lisa more than the managers. We saw her more often, and she is an asset to the company. The previous manager Mike wanted to keep us as clients so they didn't apply as steep a raise when prices went up. The new owners raised everything all at once, taking money from food and needed prescriptions. I guess they don't want to keep the older dependable clients who have been there for years. There is always the fear of being told to leave because we complained about the price increases

The manager is super nice, very helpful and has high standard but her staff is quite opposite. Once…read morea staff member was driving through the lot at over 30 mph and nearly hit our family in our vehicle as we came out of one of the tunnels. Most of the time the staff parks in the tunnels, or they park trucks in the tunnels blocking the tunnels and storage units entirely. At least 75% of the time my unit is difficult or impossible to access.

Very helpful property manager. I drove up from Florida, and called her an hour before I was going…read moreto be there, told her what I was storing and she was ready for a unit when I got there. Turns out it didn't meet my accommodation needs, personal preference and she quickly suggested other options both at her location, and others near by. Ended up turning the unit down, and then realized an hour later (after it was closed) that I was going to need the unit. Property manager stayed late to help me out and now I am a happy customer.

Beware if you want the unit for more than a couple months. Everything was fine initially. Good…read morelocation, clean unit. Then after four months, my rent increased from $46 to $65 with one month's notice. Then two more increases to where I am now paying $100/mo.

I've used Extra Space Storage in the past and had a phenomenal experience! I was SO close to…read moreanother one until STORE took over. I definitely will not be recommending the new management given recent events. 1. STORE took over and left everyone without storage access. Showed up to move into our new home and (to our horror) couldn't access our unit! Several other families were present who also couldn't access their units including a woman who was picking up wedding chairs. Nobody was on site to help during the transition and the customer support was useless. I should NEVER be unable to access my belongings. 2. STORE is an objectively awful name for a company given how difficult it is to search for. This is a minor inconvenience, but try searching "Store on Vicksburg" and see where you land 3. Management tried to charge us for a full month when we were two days late on move out due to our inability to access the unit on the day we planned. No grace period. No contract with us. No effort. 4. STORE took over in May 2026 but kept all of the Extra Space reviews which I believe to be misleading. The storage units themselves and the access point are great & affordable. If you don't need to contact customer service or work with management, you'd probably be fine but I'd recommend the Extra Space location nearby to save yourself the headache!

Holli and Kimberly the new managers have been doing an amazing job - the old management company did…read morenot even notify us of the change and cut access to the site and the new team on site did a great job walking us through the process and cleaning up the mess left by the last company. They provided great service and support and even helped us with issues with our billing. The new colors are way nicer than the old lime green.

We were planning a move and needed some place to store some additional items while showing our…read morehome. Simply Self Storage had great pricing online and was giving a 'first month free' discount. We ended up renting a 10x10 space for about 5 months and were very pleased. Access was easy, but secure. No, there isn't 24x7 gate access, but I didn't have a reason ever to be there between 10p and 6a. I never felt that I or my belongings were unsafe. It is busier here on weekends, but if you come earlier or later in the day, there usually isn't much congestion. They do have some carts onsite, so you don't necessarily have to bring your own. If you need service, you can always stop by during the office hours and someone was available to help. If I have a need to rent storage in the east metro in the future, I would certainly rent here again!

This is the best storage place anyone can find! They offer a Uhaul that you can use for free M-Th…read moreor else it's $30 on the weekends. They have a temperature controlled indoor storage and some outdoor storage. It is new and very clean! They even have dolley push carts for you to use. We had a bad experience with public storage where our stuff got water damage this past winter due to the snow. The unfortunate thing is the water damage did not come from the roof but from the street because of all the snow that piled up. It leaked into our storage and our furniture was destroyed. So we decided to find a new storage and we're so thankful we found simply storage. This place offers insurance and the staff is friendly and helpful. Don't go anywhere else!

Manager Dan is an absolute gem, going out of his way to offer a great deal of assistance and advice…read moreto get you on your way even if he doesn't have availability for you in his storage space.

my son recommended I rent a space from Carefree Storage at Blaine. I am so glad I did! The…read moremanager, Dan, is very friendly and helpful. He made me feel at home. The location has a variety of spaces, and reasonably priced. I highly recommend this local business.

Very friendly staff and professional. They are a bit understaffed but it seems they do what they…read morecan. They are very helpful.

Everything cost too much over here. Went to buy propane tank and it cost double the price for a…read morefull tanks, empty tank alone cost as much as a full tank at Home Depot. They should rework on their service's and pricing....

I arrived to the storage office to rent a unit. Pat immediately introduced himself and asked how…read morehe could help me. He showed me the various units. They were all clean, with no rust or corrosion on the units or doors. I rented a unit right away and feel confident my items will be safe and secure. Pat was very friendly and helpful. I would definitely recommend this place if you need to store any items.

The young lady working here was so accommodating and helpful. Service like this deserves…read morerecognition.

Recently rented two large units and the woman who runs this location is great. When there were not…read moreany storage places nearby with climate controlled units, she did. And they were cheaper than other nearby businesses, but that doesn't mean it's a cheapy place. The sprawling campus with each of the several buildings with the climate control are all coded entry unique to each renter. And the access gate is the same thing just to get inside. The units are all topped off in wire for security in the climate controlled. Both units I got were clean and looked stable and secure. So far, it's a great experience.