Angie was very helpful,knowledgeable and kind! I would recommend and will recommend everyone to use…read morethis storage company and ask for Angie!

Facility - The facility is clean, secure and the climate control is top notch. I needed to store my…read more- well, everything, for a couple years. I was concerned about my books and photos when I found this place. I recently retrieved them, and not only were they undamaged by humidity, but very little dust was on any of my stuff. The carts are very helpful and the indoor loading/ unloading area is fabulous in inclement weather. HOWEVER, one or both of those doors seems to be terminally inoperable. I have been too the facility about 6 times in the last 2 years and side from the day I moved in, the doors haven't been fully functioning at any other visit. Also, I understand not having climate control in the "garage" area, but a fan of some sort is desperately needed when the weather is hot or muggy. It was hotter in there than outside this week. Staff - IS there a staff here? I've occasionally seen the woman who checks the storage area, but no one is EVER in the office. In fact, the office is always locked when I've been there. During business hours. Value - I knew the rate i started at was for a limited time. I expected one or two rent increases, but not several. Certainly not too the point that it doubled in less than 2 years. I wouldn't have even been upset at the price IF THEY HAD BEEN UPFRONT ABOUT IT. I know a couple people who also have units, the same size as mine, who haven't had any increase in rates and have been there over a year. The rate increases were not only unpredictable in timing but also in amount. Recommend? Yes, with caveats. The facility for storage i would recommend. The business practices... I would warn others away from.

I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

Buyer beware: They increased the price of my storage unit 50% after 6 months…read more An absolute scam. My storage container had scores of mice, incredible amounts of dirt and water intrusion, and I had to throw away several things in there that were damaged. Do yourself a favor and find another, more scrupulous vendor.

I love how easy it was to pick a storage unit, and have the lock & insurance all ready for me the…read moreday I went to move my things in! They were right on with exactly what size I needed for a 1 bd apartment. I like that my first month of storage was $1.00 dollar & only $15.00 dollars for my lock, that helped a lot considering move-out fees, renting a truck, ECT.... Not to mention move-in fees to rent somewhere new, with all the app fees, admin fees, deposits, ECT..... The Public Storage unit I rent from is in Burnsville right off Hwy 13 & County Road 5, it's drive-up access & it's conveniently located! I wish they were open later than 9pm, because both days of moving lasted until 10pm.....but other than that, they have been a good place to rent a storage unit from!!

Mike and his crew are simply the best! Great service, secure and attentive to their clients' needs…read more A+ 5 star

I've been using Allstate for years! They are top shelf in service & facilities! Mike & Team are…read moretrue pro's! I highly recommend Allstate!

I would absolutely recommend I-Storage in Shakopee! I just had the best experience with Rebecca the…read morenew manager at this location. She took the time needed to figure out our problem and solve it, over the phone with me so I didn't need to go in to the store. She was a delight to deal with & I appreciated her help! Sincerely, Kellie D

The short story: Zero stars…read more I rented at iStorage in 2022 and then again in 2024-2025. If I could, I would give it zero stars. Personally, I would never rent at this location or any owned by NSA ever again. If you are looking for a good storage facility in the area, I found one within 15 minutes of iStorage with superior service, security, and cleanliness for essentially the same price. They even had a coffee station in the office, which was open and occupied by an employee. My expectations have been lowered by my experience at iStorage. The long story: When I first rented in 2022, the experience was fine. The manager at the store seemed experienced and was present during business hours. When I rented again in 2024, I rented my unit online. I couldn't get into my unit because no one was working there and the unit required a key fob. I found out the store didn't even have a manager at the time. In the summer of 2025, I needed additional temporary storage space due to an upcoming move. Here is how it went. - Rented a storage unit. Went to put stuff in the unit. The unit was locked and was not able to be rented. Had to postpone my moving day. - Manager offered to give me a different unit that was the same size. It was smaller. - Paid more for a unit that was larger than I needed. Went to check it out the same evening we rented it because we were moving the next day. It was full of stuff. Postponed moving day again. - Called iStorage the same night that we rented the unit to ask for a refund. The supervisor told me that someone would reach out in the coming week and I should expect a refund within the week. It has been 10 months. I have spoken to countless employees, called the company dozens of times, I still have no refund. There were other negligent and sketchy actions on the part of the company. Such as a manager who gave me his personal cell number, which was completely disconnected two months later. The lights in the building my unit was in didn't work for roughly the last 3+ months I was there and they reduced the security by eliminating the key fob system. The one redeeming quality that iStorage has is that their "storage specialists" are well trained on how to deescalate on the phone, but they really can't do anything to help, which is frustrating.

Been there for a couple years now. I feel you get great value at this price point! It's clean,…read morestill looks new and has a lot of room in the aisles to get to your unit. Location is perfect! Check out their current online specials and try them out...

From the owner: Drive up easy access self storage - vaulted ceilings allow for more storage. Concrete block…read morebuildings with ridge vent to allow humidity to escape so your things stay dry, safe and secure with gate code access and cameras.

Top notch facility, staff, and location. I couldn't have been happier with my experience in the…read morelast months.

The office staff is very friendly and helpful! The units are the perfect size for what I needed and…read morejust enjoy the staff, which in a place like this good customer service is nearly impossible to get.

The on-line reservation and sign up process was easy and seamless. Same with the phone app for gate…read moreaccess. The facility is very well maintained. The price is excellent compared to other facilities in the area. The on-site manager (Chris) is terrific: friendly, knowledgeable, super helpful.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

I've been renting there and have had issue after issue after issue. Even when my storage is paid…read morefor I can't access it because my code don't work. I've call 4x a day for 5 days straight leaving voicemails and haven't gotten a return call. Then one day I got in with someone and couldn't get out because the code was working again and the person staying there was very rude. Like they live on the property and I understand after business hours their off but if someone is stuck on my property im going to help them

I have been here since 2007 and have spent WELL over $150,000…read more In May my rent went from $950 to $1400. The outstanding location mngr and his two layers of outstanding bosses all quit two years ago around the same time. Everything has changed. It was a 5 star for YEARS!!!!