Mike and his crew are simply the best! Great service, secure and attentive to their clients' needs…read more A+ 5 star

I've been using Allstate for years! They are top shelf in service & facilities! Mike & Team are…read moretrue pro's! I highly recommend Allstate!

I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

Buyer beware: They increased the price of my storage unit 50% after 6 months…read more An absolute scam. My storage container had scores of mice, incredible amounts of dirt and water intrusion, and I had to throw away several things in there that were damaged. Do yourself a favor and find another, more scrupulous vendor.

I love how easy it was to pick a storage unit, and have the lock & insurance all ready for me the…read moreday I went to move my things in! They were right on with exactly what size I needed for a 1 bd apartment. I like that my first month of storage was $1.00 dollar & only $15.00 dollars for my lock, that helped a lot considering move-out fees, renting a truck, ECT.... Not to mention move-in fees to rent somewhere new, with all the app fees, admin fees, deposits, ECT..... The Public Storage unit I rent from is in Burnsville right off Hwy 13 & County Road 5, it's drive-up access & it's conveniently located! I wish they were open later than 9pm, because both days of moving lasted until 10pm.....but other than that, they have been a good place to rent a storage unit from!!

I have been here since 2007 and have spent WELL over $150,000…read more In May my rent went from $950 to $1400. The outstanding location mngr and his two layers of outstanding bosses all quit two years ago around the same time. Everything has changed. It was a 5 star for YEARS!!!!

I've been renting there and have had issue after issue after issue. Even when my storage is paid…read morefor I can't access it because my code don't work. I've call 4x a day for 5 days straight leaving voicemails and haven't gotten a return call. Then one day I got in with someone and couldn't get out because the code was working again and the person staying there was very rude. Like they live on the property and I understand after business hours their off but if someone is stuck on my property im going to help them

Guaranteed pickup date for ubox dates by U-Haul in lakeville, MN, of 7/31. Sara Mau is the…read morelakeville manager. Then they called to say 8/2. Sara would not take my calls but happily took the mankato mgr's call as I sat there. I could not hold over because my lease ended that day. I had several emails, text messages, and recorded phone calls (I recorded) guaranteeing the pickup date of 7/31. I expressed how important this was because of my lease ending, and I was assured they would be picked up that date. I received a call while driving across the country that my boxes would not be picked up that date - 7/31. Then the lakeville office said they were "working on it" and would "call me later." I turned around and drove back to mankato. The mgr at the local office, Jerome, called Sarah Mau in lakeville- who was now suddenly available to talk - and she said there was no way they could help me. No one was willing to contact a third party vendor with a flatbed truck to just pick up the boxes and have them sit at the mankato site until lakeville could come get them. Then I spoke with the mankato regional/district mgr, Christopher Bohlman, and he told me that he does not have to honor the contract pick-up date, and yelled at me. I paid thousands of dollars to have the boxes picked up and - on contract and many written (and recorded on FB e phone) conversations with corporate this would be done according to the contract. Christopher does not want to honor the contract because to do so he would have to spend money with another vendor. First U-Haul said the driver was injured, then he was sick, and they told corporate there was a mechanical issue. They told me 8/2, and told corporate 8/1 because I sat in my car and called corporate for help, and they got involved but to no avail. Christopher is a dishonest businessman, and he is rude. While on the phone with corporate, I found out that U-Haul unilaterally amended the contract today to reflect a pickup date of 8/1/26. I did not sign for this. It is highly illegal to breach a contract and then unilaterally amend its terms. If the U-Haul office signed my name - while I was in my car - we have a forgery issue. This is not how we do things in mankato. Do not trust Christopher or do business with him.

I wish there was a way for me to give this establishment a zero star. I made many attempts to…read morecontact this location. Nobody wants to take a call. Stay away!!

Awesome people to work with, nice clean facility!!! Reasonable prices, lower than their competitors.read more

The iStorage Self Storage of Burnsville on Ladybird Ln is a really great place to rent a drive-up…read morestorage space or park a trailer/vehicle/etc. I was a client of theirs for several years and just recently discontinued my month-to-month contract as I no longer require off-site storage. That said, I would go back and rent from them in a heartbeat if I needed a storage space again. I've always been satisfied with the service I've received and even when there have been issues that needed resolving, the staff at iStorage made sure to handle it professionally and quickly. Scott, the on-site manager, and his team have taken great care of me and they always go above and beyond! iStorage provided what I believe to be a fair and competitive rate, too, for my storage needs. If you're in the market to rent a storage space of any kind, I personally recommend that you stop by or call them right away!

What a great "first time" experience; I cohosted my vehicle with Brit and Kyle who were gracious…read morehosts. They explained the process and walked me through the cohosting arrangement making me feel I was with a trusted colleague. I left my vehicle with The Slow Club for eight weeks and was very impressed with communication and results, earning hard cash to augment our income while I did not need the vehicle! Kyle and Brit me and the vehicle better than when we began.

From the owner: Premium vehicle storage, full service auto repair and maintenance, social clubhouse, and event…read morespace for the discerning automotive enthusiast.

Glad my contract is up. The owner is too cheap to have the entrance plowed in the winter. Vehicle…read moreget stuck at the gate all the time. I called about it and they just don't give a shit. Don't rent a space if you need to come in the winter.

We have parked our RV at the outdoor storage lot for years and the price is fair comparative to…read moreother markets. I love the proximity to freeways and close to my home. Whenever I've brought up concerns about something, they are quick to respond. I'll definitely rent a space from them again!