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    4.3 (3 reviews)
    Closed 6:00 am - 10:00 pm

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    7 years ago

    Awesome people to work with, nice clean facility!!! Reasonable prices, lower than their competitors.

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    7 years ago

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    Rent Joe Boxes - Delivered to your door. And picked up.

    Rent Joe Boxes

    (11 reviews)

    Downtown Minneapolis

    Needed a bunch of boxes for rather large move within the cities. Called up Rent Joe Boxes and had…read moreeverything I needed the next day. The boxes seem sturdier and of a higher quality than those for sale at other retailers. Even the roll of packing paper was superior to those found elsewhere. Had plenty of time to get everything unpacked once moved. We weren't in a mad rush to get everything unpacked--definitely helped ease the stress of the move. Once all the boxes were unpacked, Joe came out the next day and picked up all the boxes. It's great not having to worry about disposing of all the boxes I needed. Highly recommended!

    I utilized Rent Our Boxes for my last move from Uptown to International Market Square and was…read morehighly impressed with their level of professionalism. I recently had surgery so wasn't looking forward to going and picking up boxes, etc. and then having to dispose of after my move. The owner (Joe) came and delivered the boxes and even brought them all the way up to my apartment. They seem more durable than the average one's you purchase from your local retailer. After I was done with the move I gave his service a call and they promptly set up a time to come pick up the boxes. I would definitely recommend this service to anyone facing an upcoming move. This service is a cheaper alternative to purchasing boxes outright while also being environmentally friendly as the boxes are re-used. Bottom Line - Great Experience!!

    Two Men and a Truck

    Two Men and a Truck

    (1 review)

    I'm writing to share my experience with this moving company in hopes of helping others avoid the…read moresame situation. My move from La Crosse, Wisconsin to Woodbury, Minnesota should have been a relatively straightforward studio apartment move -- no beds, no appliances, no large furniture. Just boxes, books, a small couch, and a coffee table. What I ended up with was one of the most frustrating and disappointing service experiences I've encountered -- marked by poor communication, hidden charges, concerning employee behavior, and zero accountability from management. The movers were scheduled to arrive between 8:00 and 10:00 AM. We received no communication until 10:30 AM, and they didn't show up until 10:50. Work didn't begin until about 11:10. Yet at the end of the job, they claimed they arrived at 10:30 and billed us accordingly. Despite the clear discrepancy, no time adjustments were made. To make matters worse, the movers took an extended stop at Kwik trip during the move -- over 20 minutes -- which they also charged as part of their service time. That stop, along with bathroom breaks and idle time, were fully billed as if they were actively moving items. Before the move, I received a written estimate of 2 to 4 hours of service. What wasn't clearly explained was that this "service time" included the entire 2.5-hour drive from La Crosse to the Twin Cities -- leaving only 45 minutes for loading and 45 minutes for unloading. That is completely unrealistic. I was quoted approximately $2,000, which aligned with their original $1,800-$2,300 estimate, and I signed off on that in good faith. But at the end of the move, I was stunned to receive a final bill of $3,150 -- well above the quoted range and over $1,000 more than what I was told to expect. When I asked how the charges had escalated so much, I was told, "This happens all the time." The movers blamed the company's estimators, saying they never ask the right questions and regularly misquote the scale of the job. They even gave examples of jobs where people claimed to have four rooms of items but actually had a full house, requiring multiple trucks and additional days of labor. From their perspective, this disconnect is standard -- and it's customers who pay the price for that broken process. Beyond the billing issues, the conduct of one of the movers was extremely concerning. He was visibly angry throughout the move, often disengaged, throwing boxes, slamming equipment, and taking frequent phone calls. At one point he asked to use our restroom and took a 15-minute break. He wasn't consistently moving items, and his energy was tense and off-putting. At one point, I asked, "Are you okay?" and his answer was: "I hate my job. I have to do this all the time to people. They never have a good experience. We get no support. We're the ones stuck disappointing customers all day. I want to find something else." That behavior made me feel uncomfortable in my own home. His frustration was clearly real, but it should never spill over into a customer's experience. The second mover was much more composed and professional -- doing his best to move things forward -- but it was obvious he was also caught in the tension of a job that had gone off track. When I asked to speak with a manager, the movers called two people. One finally called back -- but refused to speak with me directly and only communicated through the movers. I was told someone would follow up on Monday. Mangers at this location must not work on weekends? Very concerning with, I'm guessing, most moves are completed during the weekend. Why wouldn't you want to discuss with me this process in the moment? Again leaving a hard job to your movers even harder when not given support. I'm sharing this not out of bitterness, but to give a clear and honest account of what happened. The lack of transparency around pricing, the miscommunication between departments, and the emotional volatility from one of the movers created an experience I wouldn't wish on anyone. Moving is already stressful -- what you don't need is an inflated final bill, unsafe energy in your home, and a company that ghosts you once you've paid. If the company is willing to reach out and resolve this, I'm open to that. But more than anything, I want others to know what to expect. Based on what I witnessed and what the movers themselves shared, this is not a one-time issue. It's a systemic problem. And that's exactly why it needs to be shared.

    From the owner: Welcome to Two Men and a Junk Truck, the premier junk removal service in Woodbury. Specializing in…read moreefficient and professional disposal, we offer appliance, furniture, and hot tub removal, alongside comprehensive cleanouts for garages and estates. Our team ensures responsible waste management and debris collection, catering to both residential and commercial needs. Trust us for a clutter-free space with our reliable garbage collection services.

    Airlake Storage - Airlake Storage Storefront

    Airlake Storage

    (2 reviews)

    This place was fine until a few months back. I have had a vehicle stored there for a bit over…read morethree years. A bit high priced, but still, indoor heated storage with reasonable hours for access was what I was paying for. Then, earlier in 2024...then...they raised the rent and went crazy. OK, rent increases happen, but then they added a boatload of ridiculous 'fees' with little explanation, amounting to a double hit - raising rent twice. I'm tired of added fees for everything; just have an honest price and stick to it! About a year ago, a truck hit the main access gate destroying it. It has taken almost a year to get the gate replaced, meaning they have virtually no security, especially for outdoor storage. Now, they deny access unless you call them first. I used to have a code and I could access my property whenever I wanted (during access hours), after all I was a paying tenant. Nope, not any more. Now I have to call them to have them let me in because apparently I am not to be trusted to access my own property! I gave notice over a month ago as I found cheaper storage. I'm moving out on 5/29/2024 (tomorrow), the last day of my rental period. They know this. But, they sent a bill for June 2024 anyway! Really? They honestly think I will pay for June? Then, they decided to 'enforce' their policies and demand a certificate of coverage proving that each tenant has insurance. I sent a copy of mine to their e-mail address, as I have always had insurance on my property. They STILL added insurance to my account two days (5/27/2024) before my move-out day (5/29/2024) and think they will be paid? Disorganized and incompetent are understatements. If I were to search out indoor heated storage again, I'd avoid this place like the plague. They are unorganized, they don't return phone calls, the right hand does not know what the left hand is doing, their 'policies' are ridiculous, they are heck-bent on scamming every penny from tenants, they won't let you access your own property without a 'Mother-May-I?' (which is not what I contracted with them for). Were I to be just a tad more litigious, I'd sue them for breach of contract. They give lip-service to being 'nice' but really, actions speak louder than words. They wish to favor one tenant at the expense of all the others. Fine. I'm out. Oh, and sue me for the insurance fee and your 'other' fees. Not paying. Two stars because the facility did protect my vehicle for a few years, so it is better than zero stars. But I would not recommend them nor would I go back.

    According to Airlake Storage/Mayflower Properties these types of comments are "good customer…read moreservice"....I'll let you be the judge..."We have plenty of customers" ..."Doesn't matter what you say, it won't change anything" "We are keeping over $1000 of your prepayment because we added an addendum that allows us to...". "Go try to find local indoor RV space..other than a barn we are all that's around". I have parked an RV on and off with Airlake Storage/Mayflower Properties since 2018. I have always paid a year in advance (or longer) and never received a discount. They have blocked my RV in, parking other RV's in front of mine, after telling me I would be able to get my 5th wheel out when I wanted. They even went as far as putting other RV's in my space for over a month forcing me to park in my home driveway and offering no apology or refund. After selling my 5th wheel I cancelled my space, gave them 30 days notice and understood there would be a $100 admin fee for the cancellation. Instead they used a clause in a new addendum to invent "Rack Rates" that they said were $674 dollars a month versus the $295 a month I was paying. This was the basis of keeping over $1000 of my prepayment. So not only would they get the space back and rent it for more than what I was paying but would also get to keep my money. Getting something for doing nothing is never good business. Developing contracts and policies that allow them to do this to customers is not what we want in America or in our local communities. Good luck trying to communicate with them...they can't see or hear you..."they have plenty of customers".

    iStorage - selfstorage - Updated May 2026

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