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    Ace Hardware

    4.3 (6 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 3 weeks ago

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    1 year ago

    Amazing and efficient customer service, knowledgeable staff, and super friendly! 10 stars!

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    6 months ago

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    1 year ago

    I bought batteries CR2016 Duracell for 9.99. Target sell the same 2 miles away for 4.99.

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    Lowe's Home Improvement - Exterior: in a previous morning  visit, I thoroughly enjoyed a cuppa!

    Lowe's Home Improvement

    (858 reviews)

    $$

    I am frequently making improvements to my current living space, an ground floor apartment close to…read moreour grandchildren. The recent rains have made a quagmire of the garden space in the adjacent porch area where I park my e-bike, and have been dumping soil into the trench. However, my much better half suggested that pavers would be a better fill, and this superb Lowe's has exactly the best product: 12 x 12 x 2" all-weather concrete blocks. Once placed, The high durability ensures bike tires will NOT sink into a wet trough, which ends up getting tracked out into a large waiting area or possibly inside. At the other end, obtaining the pavers was remarkably easy. I went to this specific Lowe's in Sunnyvale because it is the only such store that has an exterior sculpture on its wall that shows the evolution of construction (improving our lives/landscapes) AND the building materials inside make it possible. After motoring to 811 Arques and parking, I pushed a heavy duty cart to the garden center and loaded a dozen of the aforementioned pavers onto it. Time to pay--another critically important step in making the repair, and another reason I always go to Lowe's. I am a Veteran and once registered in the system (my home is in El PasoTX-USA), I am recognized as a Veteran at Lowe's World-wide. The discount is always appreciated, and helps drive down overall costs. I have always been helped by the associates, especially at checkout. Not only do they ensure that the computer system recognizes my status (all of us have dealt with machine failures!), but there isn't anything they won't do to help the transaction to go smoothly. With my dozen pavers, Associate HANH cleared the aisle/facilitated ease of purchase. He represents the always-helpful (and frequently essential) associates, whose service make the shopping experience at Lowe's fantastic! Thank you HANH & LOWE'S‼

    Ordered a garage door opener and installation labor…read more Initially, I asked for someone to come out and inspect the unit and provide recommendations. Lowe's associates said that wasn't necessary and to just buy a unit and schedule installation. That will come back to bite me later. After ordering, for almost two weeks there was little communication on the orders status or any progress. I had to call multiple times to confirm appointment date, and the technicians then missed twice (without any notice) before finally coming out. On the day of the install, the technician did not do any assessment and installed the opener. He even said there was an additional part needed, costing an extra $70. When all was said and done, the technician showed me that the opener would not work on my particular door and that I either needed a different unit or a different door. This could have been avoided if we had a proper assessment in the beginning. Furthermore, the technician said it was not his responsibility to uninstall the unit. So now I have to schedule a follow up appointment just to uninstall the unit, likely costing me more money. Do yourself a favor and go through a different company. This has been too much of a headache, cost me money that I likely won't get back, and I don't even have a working garage door.

    The Home Depot - Customer Service

    The Home Depot

    (370 reviews)

    $$

    I came in here really quick to buy some sort of sealant for a bookshelf. I'm working on and I had…read moreno idea they had this money options!! I literally have no idea what I'm doing so luckily there was somebody working in the paint department that could give me enough information in helping me pick the right Style of tint and sealant. There were so many different cashiers and giant carts everywhere along with a handful of people at self checkout that I just use self checkout because it was faster? I honestly do not like the little chaos, but the line for the regular registers was rather lengthy! The parking lot is really busy watch out for random bolts or screws and I was on my way within an at least 15 minutes. The majority of my time I spent asking questions within the paint department. Lol.

    Yesterday 11/06/25 I received the best customer service at this Home Depot, since they opened. I'll…read moregive this kind, soft spoken gentleman 10 Stars I was looking to view a refrigerator I've ordered, I couldn't find it on the floor, and he searched extensively on the computer without any luck. After about 10 min I told him it was ok, after all it would get delivered Saturday, I was just curious since I was there anyway. 5 min later, he found me in an isle... seriously... and told me he found it !!! I'm still impressed sitting here writing this, what a kind soul, and he definitely makes Home Depot a better place to visit/shop at. But wait... my luck didn't end there... I was looking for floor paint, and I briefly asked the guy in the paint department (while he was with another customer) to point me in the right direction for my search. 5 min later he (also) found me, and assisted me with the various products available. I don't know if they got better managers, to hire better employees that actually cares about their customers... but I hope they keep this up, as it was the BEST visit to Home Depot ever. Thank you HDepot. The only reason for the 4 Stars are the numbering of the different isles... they are rather confusing (try to find isle 32) and a few more employees to be available would be great.

    Ace Hardware - hardware - Updated May 2026

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