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Access Lounge

3.9 (77 reviews)
Ultra High-EndLounges
Closed 10:00 am - 9:00 pm
Updated 3 months ago

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ACCESS LOUNGE ATMOSPHERE

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Recommended Reviews - Access Lounge

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Access Suite menus, drinks, and snacks
Winny K.

It's been a while since I've been back and the Access Lounge is just as beautiful as I remembered! We visited on a Monday afternoon and there were very few other people around, so we were able to take a quick tour to select a room that we wanted. For Access Lounge day passes, you check in up front and also provide a copy of your ID and how you received the pass. I love that the Access Lounge provides everyone with menus now, so that it's a bit easier to get a sense of what you can order. You will still need to ask what specific types of things are available on the day of, but at least you know what categories of items are available for refreshments. There are some great complimentary options here to take a break and recharge after shopping at South Coast Plaza! Absolutely love this perk. The service is very attentive and courteous, so I always make sure to bring cash to leave a tip even though there's no bill or check at the end of your visit. The facilities and restrooms are also very well maintained. If you have a sales associate or client advisor that you're close with, you can ask them about this perk and see if they can provide you with a day pass. Thank you, South Coast Plaza, for this generous and fun perk!

Holiday vibes
Cat N.

Thankfully South Coast Plaza has an AmEx lounge... I have been here a few times. The lounge itself is beautiful and kept very clean. It has a chic appearance. Although not large there are a few private rooms and few sofas and chairs. They do not have a full bar service but serves champagne, coffees and teas. They also have snack items such as cookies and chips. It can get pretty busy with no where to sit on certain days. I am still thankful this place exists in my favorite shopping plaza.

We'll always have Paris
Andre K.

Giving it a 3 star since they removed amex. It was fun while it lasted. I somewhat became fairly close with the staff there. I always try to tip them... always. Thank you for all of the hospitality you've provided or family. We'll miss you dearly.

Inside the main entrance doors
Anthony P.

Too crowded! Too many people park on the lounge. One couple took the entire front section. 2 full sofas for 2 people. The guy was on his laptop and was likely there for over an hour. The private rooms should be reserved for Centurion cardholders only! As the only Centurion card member there today, my wife and I sat on the bench. They are even netting VISA cardholders in. This place was busier than Saks. Service was great. Very attentive. I feel sorry for the staff. Too much demand for only a small location. Amex please limit Platinum card holders. There is a 10X difference in the annual fees. Platinum pays $550 per year and Centurion pays $5000 per year. Shouldn't there be a difference in the lounge access?

2019 gift with purchase, lunar new year pig crystal bowl
Lin L.

Hidden gem. Small lounge accessible for amex platinum and black card holders. Discreet lounge located thru the silver doors on the second floor before you get to Saks. The attendant who greeted us was less than enthusiastic (Blake?). Firstly, failed to introduce himself. Then politely asked us to step outside the lounge and wait until they brought us the gift (gift with purchase, lunar new year 2019 Liuli crystal pig bowl). He never made mention of the access requirements for the lounge. A different attendant let us know about the access requirements and we were welcome to stay. Then it was a whole different vibe: attentive service with coffees, teas, snacks. The setting was comfortable with a few small private rooms. Overall a nice lounge but with an air of pretentiousness.

Suite
Maylee W.

What a find! I was able to enter the Access Lounge with a special South Coast Plaza VIP Access Suite card, but I also heard that the American Express Platinum Card also works too! I chose the 4 person room and there was a TV and a great sitting area for 4. Enjoyed my latte with biscotti and the kettle chips and nuts. Great way to escape the craziness of shopping at South Coast Plaza and looking forward to returning!

Z. H.

Nice lounge to relax and hold your shopping bags within the mall. It's small area and can get packed. Was able to access with Amex Card. Elegant interior and complimentary drinks and snacks. Free WiFi. Friendly staff.

Phil Y.

The Access Lounge is located on the second floor of South Coast Plaza next to Saks Fifth Avenue. You can easily walk past the 2 closed doors thinking that the business is closed. But, inside these 2 closed doors is the VIP lounge of South Coast Plaza. What makes you a VIP of South Coast Plaza? An American Express Platinum card is one way to get in. Another way is staying at a nearby fancy smancy hotel and showing the concierge your hotel key. After verifying that you are a VIP, the concierge will invite you to sit down and relax on their comfy sofas. Because you are a VIP, coffee, alcohol, soda, juices and snacks are offered to you. Everything is complimentary or free! Large screen televisions are mounted on the wall for your viewing pleasure. If you want more privacy, they have a private room that is available on a first come first serve basis. They have 2 clean restrooms inside the private lounge. I'm told they also have a conference room in there. Personal shoppers are also available if you make an appointment. A great shopping day is another reason to stop by here. They will hold your bags for you. Coming here for snacks and drinks will turn a bad shopping day into a good one! The wife drag you to the mall? You missing a football game? It's okay! Head on over to the Access lounge! You just want to chill at a nice little hidden lounge in the South Coast Plaza? This is the place!

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3 months ago

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3 months ago

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2 months ago

Clean, attentive service. They were accommodating to children and teenagers in our party. Great place to take a reprieve inside the mall!

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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1 year ago

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7 years ago

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1 year ago

Great place to sit and unwind, have a snack and a drink. Also the ability to leave our bags there was a great addition

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3 years ago

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7 years ago

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3 years ago

South Coast Plaza's Access Suite lounge is for shoppers. Not a bar. It's a great place to relax and take a break while shopping.

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7 years ago

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Ask the Community - Access Lounge

Tips or not?

You don't have to. Once, I only had big bills and asked if i could get change (so i could tip them). The really nice lady working there said they didn't have cash register and "really" no need to tip. People working there (a couple at a time) were… Read more

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Review Highlights - Access Lounge

Stopped by after some shopping at Saks after realizing we could get in with our AMEX Platinum card.

Mentioned in 7 reviews

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CIR Lounge - Hamachi crudo

CIR Lounge

(402 reviews)

$$$

very upscale, with dark, moody lighting and subtle Asian touches in the decor. The house music…read moregives it a club-like energy while still maintaining a romantic vibe, making it a great spot for a date or a special night out. Service was impeccable, especially considering there were only two servers working during our visit. Caviar Cones - 9/10: Greatbalance of sweet, salty, and slightly spicy flavors. The use of an actual waffle cone for caviar was a creative twist. Uni and Unagi Chawanmushi - 8/10: Silky and super umami. Potato Korokke - 7/10: Crispy on the outside with a mash potato-esque interior. Came with two dipping sauces, a truffle ranch and a curry sauce. Both flavourful but a little thin. Wagyu Steak - 9/10: Perfectly cooked slices of A5 wagyu. Every element on the plate complemented the steak beautifully, and the presentation was stunning. Miso Cake - 7.5/10: The cake itself was slightly spongey for my taste, but the tableside presentation with the flames was a fun touch. Paired nicely with vanilla ice cream and banana.

Came to CIR Lounge for a quick date night with my spouse, definitely more of a vibe spot…read more Started with the caviar, which was solid. Pork buns were good too, just a little on the fatty side but still flavorful. The truffle seafood fried rice had a good amount of seafood, just wish the truffle came through a bit more. Old fashioned was well done. Atmosphere is nice, dim and loungey, but music can get pretty loud. Not necessary when there are only 8 people in the establishment. Service was quick and everything came out fast. Overall, good for a night out or drinks with some bites. Not perfect, but I'd come back.

Access Lounge - lounges - Updated May 2026

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