I have been looking for a truck for a couple months. I went by here on my way home after another…read moredealer tried to cheat me on my trade in. Walked in Oscar greeted me at front, took me back to desk, explaining how CarMax works. Did an excellent job breaking down process. I explained what I was looking for. He pulled up some options. Oscar had an appraiser go evaluate my truck while we evaluated the 2 I liked. Appraisal was more than one , but lower than other dealers. KEY is they don't require you to sell it to them. Truck I liked would cost me $199 to have it delivered from UT for a test drive. I paid, 10 days later after inspected/prepped, I drove it. During the 10 days Oscar & system kept me updated of shipping status. Zero haggling or problems during the appraisal, search, shipping, test drive & final sale. Final paperwork takes a while, so be prepared to wait. Business office staff broke down the paperwork, easy explanation of cost. Thereby making you feel you are not being taken. I called two days later to confirm with Brittany (in business office) if everything was a go, because I will be going to TX soon. I am worried about my temporary plates expiring. She explained everything is great, but would personally watch out for them. THAT IS GREAT CUSTOMER SERVICE, because I feel I no longer need to worry about this. Brittany is on top of it. There are many different sales persons in the building, young, older, male, female, of color, Spanish speaking, so absolutely no reason you can't find someone to feel comfortable with in your vehicle search. Now that said I highly recommend Oscar (attached his photo) You are able to ask for him personally if you wish. Funny that wife & I found him easy to work with even though we have adult grand-kids his age. Young but a hard worker & quick to get you the answers you need.

Buying a new car out of state and decided it's easier to sell my truck here and fly out. So here I…read moream. Got here and met with an advisor. He took all the info and told me it'd take about 40 mins to get the quote. 15mins later he tells me I have an offer. Gives me a quote higher than I expected - woohoo! Went to the business office did the paperwork, got my check and was out the door within an hour. Now the wait for new car to come in begins...

By far with out a doubt the best dealership in the metro or surrounding areas!…read more Recently purchased a vehicle from these guys and it was the smoothest transaction I've ever had buying a car. Once I pulled in to the small lot I was greeted politely upon exiting my car. Mind you it was a quick greeting from Daniel but nothing aggressive or pushy like most stealerships. He asked what we were looking for and I quickly told him about the SUV I saw online. We walked to the north of the building while he went to get the keys. This process was quick since I already knew exactly what I wanted to see. Do your research beforehand people it makes everyone's life easier. Once Daniel returned the test drive went smoothly. Once we returned to the dealership the paperwork was started. I ended up taking the car on an overnight test drive and finishing the transaction the next day. While on the overnight run I had the check engine light come on. I called Daniel to let him know. He stated we'll take care of it in the morning. Once returning to the dealership the following morning I dropped the car off to Nick their service writer. He was just as polite as Daniel. Shortly after Nick returned and explained it was just a simple issue of not resetting the oil service indicator after he had preformed the oil change and low def fluid that he topped off as well. Easy peasy leaning squeezy. Remember if your polite to people when issues arise you'll most likely be treated politely. All in all if your looking for a well taking care of used vehicle stop by Integrity Auto! If they don't have what your looking for they claimed they'll find it. Great locally owned SMALL business.

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

They kept my vehicle over 6 weeks for repair after a minor accident. When they finally called and…read moresaid the vehicle was ready for pickup, I found body panels that were not aligned, hood not aligned, damaged parts still on my vehicle, a new headlight was installed but was not adjusted. It pointed to a spot about 12 feet in front of me. The paint job was terrible with rough spots on the hood and drips and runs along the bottom edge of my fender. They installed paint protective film (that they were not to install per the work order) and trapped several bubbles under the film. My advice to you would be to AVOID AT ALL COSTS!

SERVICE DEPARTMENT I was receiving notifications that I had…read morean emissions recall. My engine light had came on also. I dropped into the Miller Ram Service department today at 715. Mr Baca walked up to me introducing himself, so I ask is there anyway someone could take a look at my engine light. Maybe schedule me from the recall. He handed me off to an outstanding service specialist who immediately started the process. I was out by 9, completely satisfied with their outstanding customer service skills. The team of service professionals really made my day. No charge!!! My engine light was issue was explained to me & I was told what to prepare for in the future. No real problem at this time & they reset it. I highly recommend this company & their service team.

horrible customer service by the service manager. I took my Jeep multiple times to get a leak…read moreresolved and they told me it was fixed when it was not. they will not offer a service loaner.

We were looking for a truck to tow a camper and Shawn New helped us tremendously. Over 2 separate…read morevists he answered all of our questions and helped us make an informed decision on what size truck we needed. Shawn is the reason we bought from Melloy Dodge!! Great experience all around!

Víctor Peralta our salesman was amazing!! He worked so hard to fulfill all his promises to us. We…read morebought a Dodge Durango and are thrilled to start driving it, we were promised that he will back us up should any issues arise, we feel like he went above and beyond great customer service support. Highly recommend buying an automobile from him, Melloy Dodge on coors blvd in ABQ NM

I was looking for a place to have my outback clutch replaced at. I called the dealer and their…read moreprice was very high and their turn around time was estimated to be two weeks. I called around to other shops, and their prices were almost the same as the dealer. I called First Class and they quoted me 1000 dollars less. I was a bit skeptical at first. Low price can mean low quality. This is not the case, these guys know their stuff and are super-fast. What was going to take two weeks at the dealership took them a day. I dropped it off one day and picked it up the next. I did run into an issue with the thermostat they had changed and when I brought it to their attention they took care of it right away. These guys have my recommendation for sure. They are great, the service it top notch and their prices knock it out of the park.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.

Had the worse experience! Never again and advise anyone to never buy here. I had many issues and I…read morehave decided that they do not inspect these cars. They are not certified. Should be sued for this claim that the cars are certified. I don't know where to begin with my experience. Beware!!!! Wish I could give negative 10000000 stars. If you buy and have a problem, research what a certified car should have as far as life of the parts. I did and that's why I was suspicious. And after reading Sam's comment I have decided these cars and not inspected or certified! Should be sued.