1. Cooper’s Autogroup

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    Albuquerque, NM

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    Cooper’s Autogroup

    5.0 (2 reviews)
    Closed • 9:00 am - 6:00 pm

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    7 years ago

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    4 years ago

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    M & F Auto Sales

    M & F Auto Sales

    (3 reviews)

    Business Parkway/Academy Acres

    In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

    I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

    Love Auto Sales

    Love Auto Sales

    (2 reviews)

    Downtown

    My journey in purchasing a car started a while back. Not exaggerating....now in August it's been 2…read moreyears that I've not owned a vehicle. Renting vehicles left and right trying all sorts of midsized cars to oversized suvs. In the past few months I've had to buckle down and focus which for me can be hard at times *SQUIRREL!!* see what I mean! Ive test-driven quite a few privately owned vehicles and dealership vehicles not feeling quite comfortable enough to put down a chunk of money on. The beginning of my 5 rating goes back to Tuesday middle of the night. hmmm..1am perhaps browsing Craigslist. Mind you I've only had my eyes set on a Toyota Camry or Toyota RAV but I saw this Nissan that caught my eye so I emailed owner not realizing at that moment it was a dealership. I was contacted the next day, set gps, pulled up and realized it was a dealership. To be honest I'm always weary of dealerships and car salesmen so I was hesitant to get down but decided I had nothing to lose. The gentleman that was emailing me came out to met me. He made me feel at ease right away. He was able to answer every question I had without hesitation where as I've seen in some salesman as they stop for even a moment to come up with an answer...I know..they are reaching. i Took car for a test drive and felt more at ease and safe in this vehicle than any of the other cars I'd taken for a spin in the past few months. Upon return more questioned ensued with clear cut answers. Now on a first name basis Adrian showed me other cars in my price range. I never felt pressure from him which I thought was amazing and exceptional!! Everything from questions on Bluetooth to the mileage on the car had simple answers. The company mission and motto was explained to me a few times which I thought was great. The importance of earning a lifelong client outweighs the sale or profit of a car and the fact that their company is working with and for the community, to me, outweighs options from other car companies. Friendly & enthusiastic employees, great work ethics, top notch selection of inventory, good warranty package, perfect location, and the willingness to work with a clients budget will have me recommending Love Auto time & time again!

    This is an update to a review from July 18. It is now Sept. 10 and Love Auto has still not come…read morethrough with restitution for putting on mismatched tires on an All Wheel Drive vehicle. They paid 1 quarter of what they owe. This issue began in May.

    CarMax - Business Office

    CarMax

    (178 reviews)

    Business Parkway/Academy Acres

    I went in looking for a car and felt a little overwhelmed but the process. Walking the lot which is…read morewhat they had me do was challenging as the cars I wanted to see were all over The purchase process moved along though seemed like nothing was streamlined. I did take a long time even thought it moved along and was repeated at times.

    Today (Monday), we finalized a deal on our 5th vehicle we've purchased from CarMax. We've had…read moremultiple good experiences with them, that's why we come back. This time, the hunt started on Saturday. Before we even walked into the dealership, we went ahead and prequalified with external financing. We made an appointment to test drive a vehicle at 3 pm. I highly encourage appointments. We arrived and we were assigned a sales agent, Sydney Fox. The member of our party who would be driving the vehicle ran about 15 minutes late. Sydney went ahead and washed the vehicle and got it ready for the test drive. We told her we were interested in other vehicles. She got our next option ready and we went for our drive. We came back and saw the next vehicle. The interior was a bit of a wreck, so we passed on the test drive. We went back to the drawing board. Found another vehicle, and another test drive. We broadened our search and found another vehicle, yet another test drive. Then, we stumbled upon the vehicle we decided on. Test drive was awesome. We came back and told Sydney we wanted it. She had to leave at 6 pm, so she set us up with Evan to finish the process. I logged into my insurance app, got a quote, and then the next page showed a drastically different payment layout. We told Evan we needed to pump the brakes on the sale until we could get our insurance figured out. They put the vehicle on hold for us until Monday 6 pm. On Monday morning, I got a text from Sydney inquiring about our interest in the vehicle. I told her we got a hold of our insurance, it's good, and we want the vehicle. We would be in at 6 pm to finalize the deal. We filled out the CarMax prefinancing, but there rate wasn't as good as our external source. She later messaged me and said we could work the process from home and it would be express delivery when we showed up at 6. I was a little hesitant, but with some encouragement, I said I would try. I had a hiccup in my external loan application. I had to call the business to have them set up automated payments, and we just went ahead and finished the loan processing. I logged back into my app, signed the loan, and then asked my husband to do the same. I then added the vehicle to my insurance policy and sent them a photo copy. I did all of this from the comfort of my home. We showed up at 6, checked in, waited maybe 20 minutes, signed some paperwork, and we were lead out to the vehicle around 6:45. That was express service if I say so myself.

    Cooper’s Autogroup - usedcardealers - Updated October 2026

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