Carlos and the team at A Star Motors were exceptional. They had very reasonable prices and helped me secure a great interest rate. I live in El Paso and was planning an 8-hour round trip in one day to pick up the vehicle. Instead, Carlos offered to meet me halfway in Elephant Butte on a Saturday evening, saving me about 4 hours of driving. That level of service really stood out. Overall, they made my first vehicle purchase smooth and easy. I highly recommend Carlos and the team at A Star Motors. read more

Amazing experience, easy to work with really cool people shoutout to junior, they made it happen and got me into my dream car 2024 corvette!! read more

A Star Motors - Car Dealers Near Me - Albuquerque, New Mexico

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Everything seems okay to have great cars really established sales people the only thing is am I going to get qualified for this vehicle just for the fact I shouldn't have no issues but the way it's been going lately let's just see I'll write this when I forget the vehicle or not read more

awesome people very helpful. Tried anything to get me into a nice truck and made it possible for me. Very good service and I wanna say a big thank you to Isaac for helping me. read more

Top notch professionalism and selection of vehicles! My car buying experience was much better at A Star than any other dealership. No wasted hours at a dealership or games. Just true great service that was a comfortable buying experience. Thanks Aaron! I 100 % recommend and would purchase from again. read more

Here's my car buying experience with A Star Motors in Albuquerque, NM. I live in Southern California and was looking online for a very specific car and found a 2012 Lexus IS350 F Sport in the pretty rare ultrasonic blue mica color at A Star Motors. The car had almost a 140,000 miles on it which is nothing for a Lexus as well as a clean Carfax report and the car looked to be in decent shape. I called up A Star Motors and talked to Kyle who answered a few questions and also emailed me the inspection report and I also requested additional photos of the car. The car looked pretty decent and nothing really stood out in the inspection report so I decided to pulled the trigger and made an offer. After going back and forth with Kyle, we agreed on a final price and we finalized the paperwork and payment. The car arrived a week or so later and was pretty dirty when it came off the truck so I wasn't able to inspect it until I took it to the carwash. Needless to say I was really disappointed to say the least! The front bumper, the front of the hood and the front of both fenders were pretty bad with numerous rock chips and the roof was severely sun-baked. However, the body looked pretty straight and the interior as well as the tires were in good shape. The first thing I wanted to do was have my mechanic look over the entire car and the first thing the mechanic told me was that the water pump was leaking and needed to be replaced. The shocks were original and were shot and need to be replaced as well. Shame on me for not asking about more detailed information about the mechanical condition of the car but come on A Star Motors, you should at least disclosed that the water pump was leaking and that it needed shocks especially considering I was an out-of-state buyer and couldn't physically inspect it in person. So almost $3,000 later and the water pump was replaced and new aftermarket coilovers were installed by my mechanic. I didn't have any history as far as regular maintenance so I opted to do a complete maintenance service on the car including oil change, transmission service, brake fluid flush, differential fluid exchange and new air and cabin filters. Even though the brake pads were newer, the brakes definitely had a shimmy and the rotors were slightly warped. I opted for a complete brake job with new rotors both front and rear. There went another $2,000. Now that the car was in mechanically great condition I wanted to address the rock chips and sun-baked roof. I took it to a trusted body shop and had the front bumper, the hood, and both front fenders repaired and repainted. I also had the roof painted black and the rear spoiler painted black to match. In addition, the headlights needed to be buffed out and clear-coated to get rid of the haze. Did I need to spend $4,500 at the body shop having basically the whole front end and the roof painted? Probably not but the rock chips were pretty bad and looked like crap as did the sun-baked roof and I wouldn't have been happy leaving it the way it was. Yes I probably went a little bit overboard fixing the car up but I plan on keeping it for a very long time and wanted it to be in the best condition possible. What ticked me off was that the bill of sale and all of the paperwork was dated July 13th and I overnighted the cashier's check the same day but I didn't receive the actual signed title until August 17th. I did receive the bill of sale as well as legal documents and a copy of the Carfax within a few days but I needed the actual title to get it registered in my name which took a month to arrive. Why did it take a month to receive the title A Star Motors??! I have no idea but somebody dropped the ball and had I not had the car in the body shop I would have been furious because I would have been unable to drive it without it being registered. In the end the car is now the way I want it but obviously it cost me several thousand dollars above and beyond the purchase price to bring it up to the mechanical and cosmetic condition that I expect. The car drives great and will last for another 100,000 miles but I do suggest having a trusted LOCAL mechanic look at the vehicle up and down which I should have done and that would have at least told me that the water pump was leaking and the shocks were shot and the brakes had a shimmy and that it probably needed some cosmetic work. At that point I could have negotiated the price down to a more reasonable and fair purchase price based on the condition of the car instead of paying top dollar which I think I did but I was at the disadvantage of being out of state. A Star Motors is your typical small independent used car dealer and unless you do a ton of research and are super thorough and know exactly what you're getting, then I would probably look elsewhere unless your heart is set on a very specific vehicle that they have on their lot. read more

A Star Motors - Here's the photo of the 2012 Lexus IS350 that I purchased that was posted by A Star Motors on their website. - Car Dealers Near Me - Albuquerque, New Mexico

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AMAZING from start to finish. Knowledge and customer service was top notch. Made everything feel so comfortable. I would send family and friends here without a doubt. read more

The best car buying experience ever. I found exactly what I was looking for at the best price. Eric and Klye took extra care to wear a mask and not invade my personal space all while making me feel comfortable during this "social distancing" time we find ourselves in. I highly recommend A Star Motors to anyone looking to buy a great car from an honest dealer. read more

Range Rover- I recently purchased a super clean, low mileage, late model Range Rover from A Star in Albuquerque. They are very service minded and should probably get a RED Carpet for future customers. When the time comes for another vehicle,...Without hesitation, I will visit A Star again. Very simple on line, no haggle, soft cell approach experience. I looked at Range Rover models at no less than six Albuquerque and Santa Fe dealers prior to my choice at A Star. Bret McClanahan Albuquerque, NM read more

We were looking for a new vehicle, an SUV. Had no intention of buying that day and just stopped in . We had driven past them a few times so time to finally stop. Larry greeted us and was so friendly and very relaxed and easy going . Talked to us like it was his car he was showing not trying to sell us a product. We feel in love with the jeep and a 4 runner and wanted to think about it , they were so patient and pretty comical with my back and forth pickiness . Larry and Aaron (the owner) were very very down to earth and friendly with us. We had a difficult trading situation and they worked so good with us. I would recommend this dealership to anyone. Smaller businesses appreciate their customers and are humble . Not just meeting a quota or know they can make a half effort. Aaron and his team are so great . Will definitely get our next vehicle from them! Take them your business! They also have a fun prize wheel , we won movie tickets! And as you can see we picked the jeep! And love it so much! read more

A Star Motors - Car Dealers Near Me - Albuquerque, New Mexico

Very helpful and friendly. Sales manager, Dominic really helped with the monthly payment. Salesman, Tony was very patient and courtious and the owner Aaron seemed very honest. Drove off with a Jeep Overlander. read more

Liz and Aaron were great. Liz was the most honest salesperson i have ever dealt with at a dealership. That goes a long way with me. The icing on the cake was we noticed a deep scratch on the front windshield a day after we bought it. I called Aaron and he said he was sorry and would purchase me a new windshield, which he did the next week. I will definitely be back for my next purchase and have told all my friends about them. Top notch customer service and no pressure!! read more

What a great experience!! The process was smooth and fast. Sal was down to earth and made us feel very comfortable and easy to talk to. I've never had a dealership give us exactly what we wanted. Thank you! I will definitely recommend buyers your way. My Mercedes Benz is beautiful!! read more

Where do I start......... This was the worst experience EVER!!! I purchased a vehicle from Kyle at A star motors on May 12, 2020 the car broke down on me on May 31, 2020. I contacted Kyle at the dealership and let him know about the vehicle they did get it towed on June 1, 2020 to their mechanic and I had NO update on my vehicle unless I called them daily. On June 2 I was told that it was an issue with the battery and that I tried to jump start it and crossed the cables(putting the blame on me) I never tried to jumpstart the vehicle! I asked for a rental vehicle since I am a single mother of 4 with a full time job and needed a vehicle which is why I put 2,000 down on this car and was told by Kyle that once the issue was recognized I would get one depending on how long it took to resolve the issue. Come June 3rd I received a text from Kyle stating they found out the issue and that it was a bad connection to the fuse box and that they were working on getting it all wrapped up that day and that they will pick up my vehicle for me from the shop!! Well June 4th I asked for an update and was told Kyle would have his manager Eric call me. I then got In contact with Eric and was told that my engine was seized and that I would be responsible to cover half of the amount for it to be fixed! (Only had the vehicle 18 days, mind you) I talked with Eric again on June 5 and was told he was getting "Quotes" on a new engine for the vehicle and they had found one that cost 2,800 and we would pay 1,500 each but they are still looking at other places and they would update me. On June 8 and June 9 I tried getting ahold of them with no response or returned calls. So under my own investigation I found out that there was a recall on the engine and I had to take It to the manufactured dealership so I called Kyle the morning of June 10 and asked where the vehicle was and I was told it is at their mechanics shop. I said okay well I will be having it picked up and towed to the manufacture dealership so they can look at it and he said well we already ordered the new engine for it on Monday so I stated that I was not notified about the cost or even notified that it was ordered! Kyle then said he was going to have his manager call me back... Well about 5 minutes or so after that I get a phone call from Eric stating he had good news and that they had my car towed to the manufactured dealership this morning and that there was a recall on it I said yes I understand that and that's why I was going to get it towed there and he then said oh it is there already and how did I find out about the recall?! I stated that Kyle said it was at your guys shop and why wasn't I notified about it? his response was I was off yesterday and didn't get a chance to let Kyle know!!! He then said that I would still be responsible for half on the amount for a new starter for the car?...... Ok, so I asked for the number to the guy who now has my vehicle so I can get an update he said he would get it to me........ Waiting........ Waiting.... NOTHING!!!!! So, I reach out myself to the dealership that now has my vehicle.. I get a call back and was told they couldn't give me information because it was not a sold unit?? Wait.... it is my vehicle so why cant I get an update? (They towed my car there and still claimed it was theirs and NOT sold) I offered to do a 3 way call between the guy who has my car now and Kyle so they can get permission to give me information about MY vehicle! Ok that problem was now resolved and I am able to get fully updated on what is going on with the car and get on the same page as Eric. Yes, there was a recall and the engine was being replaced by Kia for free as well as the starter (that they were telling me I still had to pay half for) and that my Vehicle was taken to them on SATURDAY June 6th and Kia ordered my new engine on Monday!!! I asked Kyle about a rental vehicle once again and was told We can not help you there!! Well thanks not only did they lie to me about my vehicle and give me the run around since the beginning... but to try scamming me out of paying for stuff on the vehicle that was being covered due to the recall it insane Never again will I go to A star motors nor send anyone there!!!! read more